461: Building AI Capacity with Amith Nagarajan

If you’re wondering what role artificial intelligence should play in your learning business—or how to prepare your people and processes to use it effectively—this episode of the Leading Learning Podcast is for you. Many learning businesses are just beginning to grapple with AI’s implications, and the gap between the potential and the current reality is big.Amith Nagarajan, chairman of Blue Cypress and founder of Sidecar, joins co-host Jeff Cobb to talk about how learning businesses can build the capacity they need to thrive in an AI-driven future. They discuss patterns from past waves of technological change, where associations stand today with AI adoption, and the risks of standing still. Amith also shares practical steps for leaders to get hands-on with AI, the importance of reducing friction, and how AI tools are reshaping knowledge, insights, and personalization.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode461.

Associations have long played a role in supporting learning and education, but they may be overlooking the full extent of their potential. In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele explore why associations are education’s sleeping giant and how they can awaken to the opportunity before them.They discuss the distinction between learning and education, examine what’s often holding associations back, offer concrete ideas for moving forward, and highlight the wide-ranging impact that embracing associations’ role as major providers of learning and education can have on members, learners, employers, and society at large.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode460.

If you know your learning offerings need to evolve, but you’re not sure where to start or how to bring others along, this episode of the Leading Learning Podcast can help. Whether you’re struggling with risk tolerance, engagement, or relevance, you’re not alone. And you don’t have to figure it out alone either.Mary Byers is an association consultant and author of the books Race for Relevance and Road to Relevance. Co-host Celisa Steele talks with Mary about how learning businesses can evolve through consistent innovation; what it means to adapt in uncertain times, without upending your core mission; practical ways to increase risk tolerance; how every threat is also an opportunity (AI being the case in point); and how comfort and complacency are the biggest threats.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode459.

If you’re a leader navigating change, shifting expectations, or questions about your organization’s identity and future, this episode of the Leading Learning Podcast is for you. It features Lowell Aplebaum, CEO of Vista Cova. Lowell works with association leaders and boards on visioning, governance, and strategy—and he brings a thoughtful, deeply human approach to the challenges facing organizations today.Co-host Celisa Steele talks with Lowell about how identity has to come before strategy because you can’t lead effectively if you’re unclear on who you are as an organization. They also delve into bravery, stability (even in volatile times), empathy, and curiosity. And, while those might sound like highfalutin topics, Lowell translates them into practical advice.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode458.

If you’re leading a learning business right now, you’re almost certainly navigating uncertainty—political, economic, technological. It can be hard to know how to lead well, plan strategically, and stay responsive without burning out.Our guest in this Leading Learning Podcast episode, number 457, is someone who has spent years helping association leaders. Seth Kahan is the founder of Visionary Leadership and the author of the books Getting Change Right and Getting Innovation Right. Co-host Jeff Cobb talks with Seth about his Disruption Playbook and the seven elements he sees as essential for leading in uncertain times.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode457.

What will it take to keep your learning business relevant and thriving in 2030? In this episode of the Leading Learning Podcast, co-hosts Jeff Cobb and Celisa Steele unpack seven strategic shifts that are reshaping continuing education—from personalization and AI to credentials and commoditization and more.You’ll come away with ideas to apply now and questions to help you think more strategically about what’s next—and what will keep your CE responsive and successful over the next five years and beyond.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode456.

Udemy, Coursera, and edX are part of the competitive landscape your learning business operates in, so it’s valuable to understand how your learners might view your catalog in light of the catalogs of Big Learning providers.This episode, number 455, features a conversation with Dhawal Shah, founder and CEO of Class Central, which Dhawal describes as a Tripadvisor for online education. Class Central aggregates reviews of hundreds of thousands of courses from platforms all over the world, bringing together the learning-verse in a single searchable and discoverable interface.Dhawal discusses the evolution of MOOCs, community in the context of online courses, business models (including pricing and the relevant benefits of business-to-business models versus business-to-consumer), and the importance of partnerships.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode455.

This episode of the Leading Learning Podcast, number 454, is the second installment in a two-part look at how learning businesses can best navigate uncertainty. Co-hosts Jeff Cobb and Celisa Steele discuss five practice levers: pulse monitoring, scenario planning, revenue model innovation, ecosystem partnerships, and tech awareness. These levers can help you translate the four habitsets discussed in episode 453 into action.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode454.

If one thing is certain these days, it’s that uncertainty is top of mind for many leaders. In this episode of the Leading Learning Podcast, number 453, co-hosts Jeff Cobb and Celisa Steele discuss four habitsets that can help learning businesses navigate uncertain times: informed agility, strategic foresight, stakeholder intimacy, and portfolio thinking.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode453.

Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele discuss the powerful and sometimes limiting role of credit (CE, CME, CLE, CPE, etc.) and subject matter experts (SMEs) in learning businesses. Both are mainstays, but they can restrict innovation, often unintentionally.This episode unpacks how credit and SMEs function as enablers and as limiters—and what learning businesses can do to navigate those dynamics more intentionally.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode452.