Truth or Lies? Business Advice From a Body-Language Expert
0:00
19:36
Deception is rampant in the business world today, says body-language expert Traci Brown. After suffering significant losses, meeting planners and suppliers are more apt to bend the truth or omit important information to seal a deal. In this discussion with Northstar’s Loren Edelstein, Brown reveals the verbal and physical clues that subconsciously coincide with lying.
Key topics addressed:
- Why lying is so prevalent today (1:45)
- How deception can take many forms, including lies of omission (3:15)
- The danger of “alternative facts,” bold-faced denials and “deep-fake video” (3:45)
- Why there’s less transparency in hotel negotiations today (5:00)
- Clues that suggest someone is lying or holding back information (6:48)
- Why performance guarantees aren’t effective (8:30)
- How communication is critical for avoiding and resolving problems (10:00)
- Identifying signs of deception in a phone call (10:50)
- Why you should trust your gut; believe it the first time and take action (12:20)
- How paying close attention is the most important way to spot deception (13:00)
- What to do or say when you suspect a problem (13:50)
- How to present yourself as authoritative and trustworthy in negotiations (14:35)
- A simple hand trick that will give you confidence (15:00)
- How confidence is reflected in your choice of words (16:55)
- Where to go for more information on reading body language (18:40)
See omnystudio.com/listener for privacy information.
Więcej odcinków z kanału "Eventful: The Podcast for Meeting Professionals"
Nie przegap odcinka z kanału “Eventful: The Podcast for Meeting Professionals”! Subskrybuj bezpłatnie w aplikacji GetPodcast.