Noncompliant Patient Turns Into A 14 Year Long Claim Part 2

Claims manager Kurtis Marshall brings us part two of a two part series involving a case that lasted for 14 years.  In this episode Kurtis discusses the trial that resulted from the challenges that multiple providers faced when attempting to provide care to a patient who included their adult child in their visits for a condition that ultimately developed into cancer.  Issues surrounding documentation and patient relationship termination are addressed as we discuss this case.