S3-E3 - Owner's Perspective: What they actually need at handover

Send us Fan MailMore data doesn’t automatically mean a better handover. The right information does.In this episode of Data Matters, we sit down with Gustavo from Fraser Health’s Asset Management Office to explore the paper-to-digital handover journey and what it takes to make asset information useful beyond project closeout.One message stood out: start with the business need, not the technology.The conversation offers practical lessons for owners navigating the same journey:• Define what operations teams actually need and can use.• Include information requirements in contracts from the beginning.• Be clear about outcomes without prescribing every workflow.• Bring maintenance and operations teams into the conversation early.• Start small, learn from each project and build on what works.The biggest challenge? Aligning people, processes and expectations, not simply finding the tools.For Fraser Health, the journey is still evolving, with a vision of information created once, validated continuously and connected throughout the facility lifecycle.Thank you, Gustavo, for sharing the lessons learned along the way.What’s the biggest gap between the information you receive at handover and what your operations teams actually need?Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailWelcome to Owner Perspective: What They Actually Need at Handover. In this episode, we explore what truly matters to owners when they take responsibility for a building at handover. We’ll look beyond the traditional transfer of paper binders and drawings to discuss what operational readiness really means, why current handover practices often fall short, and how the right information can help owners manage, maintain, and operate their buildings with confidence from day one.Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailDespite the rapid adoption of BIM, cloud platforms, and digital workflows, handover remains one of the weakest links in the building lifecycle. In this episode, we explore why facilities management teams continue to receive information that is incomplete, difficult to trust, or simply not fit for operations. From poorly defined information requirements and inconsistent governance to the ongoing debate around COBie and the challenges of disconnected data, we discuss what really prevents projects from delivering operationally valuable information. More importantly, we look at what successful handovers have in common and why the future of digital twins, smart buildings, and AI enabled operations depends on getting information right long before project completion.Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailAcross the built environment, a quiet revolution is underway. Owners are demanding clarity, data is driving decisions, and traditional delivery models are being pushed to evolve. This podcast examines the market shift reshaping design and construction, what’s driving it, what it means for your organization, and how to stay ahead of the curveSpeaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailA conversation regarding the Asset Information  Requirements (AIR) as per ISO 19650, from the perspective of an ownerSpeaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailIn our first episode of season 2, Valeria and Geraldine will be discussing how to help Clients define what they want from a BIM process.  A stage in our consulting services that we define as ‘Identify’ (or as ISO 19650 refers to it ‘Assessment and Need’).The clear definition of the Owner Information Requirements (OIR), and the Project Information Requirements (PIR) is critical to ensuring a successful outcome. Valeria and Geraldine discuss the issues, challenges and share lessons learned, based on their experience, when working with clients.Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailBased on a previous blog posted by Summit BIM 'LOD – Level of Data, Level of Development, Level of Detail or just Level of Disorder?', Geraldine Rayner explores why this topic is important for Owners and Operators and not simply as  a geometry issue.Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailValeria Cuadra, Summit Senior BIM consultant, takes us to an exploration to BIM through the eyes of the construction team, why transitioning to BIM, what benefits brings to the owner and the construction team. Digital deliverables helps with streamlining tasks and provides a way to maintain the one version of the truth and with it, the quality of the building itself, as well as the data needed for life cycle management.Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailIn this episode, our senior BIM consultant Valeria Cuadra talks about the BIM process as it relates to designers.Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host

Send us Fan MailEpisode 3:  Focuses on lessons learned, from the perspective of the Owner, relative to projects in which we have been involved as well as feedback from others in the industry.  The focus is on common issues designed to provide an overview of risks and their potential consequences. Speaker Geraldine Rayner, Summit BIM Data Matters, with Valeria Cuadra as co-host