Michael and Kathryn discussed the importance of effective database management in their respective businesses, emphasizing its role in maintaining personal and professional networks, and its potential for business growth. They identified five categories for these networks: personal, professional, social, community, and family. Kathryn shared her approach to managing these networks, using a database to keep track of contacts and notes. Michael emphasized the potential of these networks for business growth and encouraged the use of a more liberal approach to expanding the social network. He also stressed the importance of maintaining good relationships with personal networks and being available to help them.
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