Leadership and Expanding Pharmacy’s Impact with Susan Jacob, PharmD, MBA

In this episode, Dr. Margaret-Mary Wilson, Chief Medical Officer and Executive Vice President at UnitedHealth Group, discusses engaging patients through social media, addressing rising health risks in younger populations, and building a resilient healthcare workforce through innovation and collaboration.

In this episode, Dr. William Shutze, a vascular surgeon at Texas Vascular Associates and former Executive Board Member of the Society for Vascular Surgery, and Dr. Robert Molnar, a vascular surgeon and Chief of Surgery at McLaren Flint and Executive Board At Large Member of the Society for Vascular Surgery, discuss how strong vascular surgery programs drive better patient outcomes, enable complex care, and strengthen hospital performance. They highlight the critical roles of early collaboration, infrastructure investment, and strategic alignment across service lines.This episode is sponsored by Society for Vascular Surgery.

In this episode, Dr. Faisal Tai, board-certified psychiatrist and founder of PsychPlus, shares how overreliance on virtual care, lack of standardization, and poor care coordination hinder behavioral health outcomes, and explains how in-person models and integrated systems can improve patient flow, quality, and financial sustainability.This episode is sponsored by PsychPlus.

Susan Jacob, PharmD, MBA, Assistant Director of Clinical Pharmacy Services at NYC Health + Hospitals, shares insights on advancing pharmacy’s role in patient education, health equity, and system-wide care improvement. She also discusses leadership, serving vulnerable populations, and building strong, empowered teams.

In this episode, Kevin Knight, Chief Marketing Officer at Sidecar Health, joins the podcast to discuss making healthcare more intuitive and consumer-friendly. He shares how giving money back to consumers through tools like HSAs can improve engagement, and explains why competition and technology are key drivers of meaningful system-wide improvement.

In this episode, Samir Mehta, MD, Chief of Orthopaedic Trauma & Fracture Service and Associate Professor of Orthopaedic Surgery at the University of Pennsylvania, joins the podcast to discuss the evolution of trauma care and how machine learning and AI are shaping the future of the field. He also shares practical advice for emerging leaders looking to grow and lead in an increasingly complex healthcare environment.

In this episode, Joel Selanikio, MD, Physician, former CDC Epidemiologist, TED/Keynote Speaker, Technologist, Entrepreneur, explores how consumer technology, AI, and new care models are reshaping demand for healthcare and why the industry must better understand these shifts to prepare for the future.

In this episode, Jenn Balchunas, MHL, CPC, Director of Onboarding & Optimization, DevelopMe Leadership Coach at UNC Health Medical Group, and Sachin K. Gupta, MD, FAAFP, Chief Medical Officer Primary Care/Statewide at UNC Health Medical Group, share how they built an onboarding and optimization team to improve workflows, reduce burnout, and strengthen clinician support. They discuss lessons learned, the role of data and relationships, and how AI and new tools are shaping the future of workforce efficiency.

In this episode, Victor Navarro, MD, Chief Clinical Officer, Central Region, Jefferson Health System, shares insights on the growing role of artificial intelligence, virtual care, and precision medicine, along with strategies to manage capacity across a large health system. He also discusses leadership lessons on flexibility, resilience, and driving high-quality, mission-focused care.

In this episode, Kofi A. Cash, DSc, FACHE, Director of Operations (COO-equivalent) at Bartow Regional Medical Center, BayCare Health, joins the podcast to discuss the importance of data integrity and quality in driving better decision-making. He shares insights on strengthening workforce operations, building a solid organizational foundation, and maintaining a continuous improvement mindset to support long-term success.