Healthcare Upside / Down: What Makes AI Work in the Revenue Cycle & What Has to Be True First

In this episode, Dr. Sheila Bond, Head of Clinical AI, Wolters Kluwer Health, discusses the pillars of trustworthy clinical AI, including governance, validation, accountability and post-use monitoring. She also explores how healthcare organizations can build strong AI foundations while using technology to transform clinical workflows and help patients better understand their care.This episode is sponsored by Wolters Kluwer.

In this episode, Alpa Vyas, Senior Vice President and Chief Patient Experience and Operational Performance Officer at Stanford Health Care, joins the podcast to discuss turning patient feedback into opportunities for improvement and engaging leadership teams in that process. She also shares insights on coordinating care and the role of patient and family advisory councils and user research in shaping the healthcare experience.

This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Romila Aloysius, Executive Director, Heart, Lung and Vascular Institute, AdventHealth, who discusses using AI and connected data to identify patients earlier, reduce data fatigue, improve care coordination and support proactive clinical decision making.In collaboration with Philips.

In this episode, Scott Becker shares insights into 10 key healthcare themes, including rising costs, access and quality challenges, AI and technology, workforce needs, administrative spending, and more.

In this episode, Chris Ford, Associate Principal, ECG Management Consultants, and Amy Sebero, Chief Growth Officer, Janus Health, discuss how AI can strengthen revenue cycle operations, improve denial prevention and automate routine work while maintaining strong operational leadership and accountability. This episode is sponsored by ECG Management Consultants.

In this episode, John Walkup, MD, President of the American Academy of Child and Adolescent Psychiatry and Chair of the Pritzker Department of Psychiatry and Behavioral Health at Ann and Robert H. Lurie Children’s Hospital of Chicago, joins the podcast to discuss expanding access to child psychiatric care within the current workforce and the growing role of collaborative care. He also shares insights on the benefits and concerns surrounding shorter training pathways and how new approaches to care delivery could help address the need for pediatric behavioral health services.

In this episode, Patrick Frias, MD, CEO of Children's Healthcare of Atlanta, discusses the health system’s More Than Possible strategy to expand pediatric care access across Metro Atlanta and rural Georgia, while advancing pediatric mental health, workforce development, research, and innovation.

In this episode, Mandy Richards, DNP, RN, APRN, ACNS-BC, NEA-BC, Chief Nursing Executive and President, Children's Health, Intermountain Health, discusses strategies that have strengthened nurse retention, including leader check-ins, nurse leadership development, recognition programs and nurse residency programs that help new graduates build skills, confidence and a sense of belonging.

In this episode, Joseph Ng MD, MBA, Medical Director, Mather Hospital Northwell Health, President of Mather Medical Group, Critical Care Intensivist, Asst Professor of Medicine - Northwell Health and the Donald and Barbara Zucker School of Medicine, BC - Internal Medicine, Critical Care Medicine, Clinical Informatics, Mather Hospital Northwell Health, discusses restructuring physician leadership roles to support work-life integration, reduce burnout and strengthen leadership development.

In this episode, Colin LeClair, CEO of Connections Health Solutions, joins the podcast to discuss the role of artificial intelligence in behavioral healthcare and the organization’s new AI initiatives. He also shares insights on administrative simplification and how technology can help reduce complexity and support more efficient healthcare operations.