Everest Report Explained: How Intelligent Automation is Reshaping American and European Public Sector Departments

Government and public sector leaders spend hours every day on documents that take too long to process, cost too much, and slow everything down. This episode breaks down the Everest Group's latest research on exactly what document automation returns: 88% ROI in year one, 223% by year three, and measurable results in 90 days. Ceasar Casas, Vitalie Robu, and Lakshmi Narayan Chandramohan share what they see working on the ground, across the US, Europe, and enterprise operations.Talk to an expert at XBP Global: https://xbpglobal.com/contact/Download the full Everest report for free: https://xbpglobal.com/press-release/everest-group-report-highlights-the-growing-role-of-intelligent-document-processing-in-modernizing-public-sector-service-delivery/

Inefficient bills and payments processes continue to drain liquidity, reduce visibility, and erode working capital for organizations worldwide. In this episode of the XBP Global Insights Podcast, Spiros Margaris, renowned venture capitalist, sits down with Andrej Jonovic, CEO of XBP Global, to unpack why payment cycles remain so difficult to manage—and what enterprises can do to change that.The discussion explores how fragmented systems and siloed data contribute to delayed payments, missed discounts, and poor cash-flow forecasting. Andrej shares a clear path forward, highlighting breakthrough innovations such as Request to Pay, ERP data consolidation, and automation-driven visibility that help organizations regain control over their financial operations.This episode offers practical perspectives for finance leaders looking to move beyond legacy inefficiencies and build smarter, more transparent payment ecosystems.

Healthcare is one of the most document-heavy, compliance-driven, and operationally complex sectors in the world, and Intelligent Document Processing (IDP) is rapidly becoming a game changer. In this episode of XBP Insights, leading experts discuss how IDP is reshaping patient experiences, streamlining clinical and administrative workflows, and enabling healthcare organizations to scale with speed and accuracy.Our panel brings together three unique perspectives:Alan Pelz-Sharpe, Founder & Principal Analyst at Deep Analysis, shares how IDP has matured globally and why healthcare stands out as one of the most challenging yet high-impact frontiers. From rising AI adoption to achieving 50–60% straight-through processing, he breaks down what’s possible today and what’s coming next.Sriram Ramanathan, Global CTO at XBP Global, explains how advanced neural networks, agentic AI, and human-in-the-loop models help healthcare providers manage millions of documents and thousands of formats without compromising accuracy, compliance, or trust. He explores how automation can save millions in costs while boosting efficiency end-to-end.Dr. Neeta Bhatia, Senior Vice President at XBP Global, brings a clinical and operational lens to the conversation. She discusses how IDP goes far beyond digitization—reshaping patient onboarding, accelerating claims processing, improving reimbursement cycles, and enabling unified patient data across providers and payers.Moderator: Jenny Linnane, Global Brand Manager, XBP GlobalTogether, the speakers unpack the most transformative healthcare use cases:Patient Onboarding: Faster intake, automated data capture, reduced errors, and seamless EHR integrationClaims Processing: Efficient workflows, less manual effort, better compliance, and lower operational costsScaling at Healthcare Volumes: Managing millions of heterogeneous documents while maintaining accuracyFuture Outlook: Intelligent patient journeys, faster claims decisions, and global scalability through XBP’s expertiseWhether you work in healthcare operations, digital transformation, payer-provider networks, or healthtech innovation, this episode offers an inside look into how IDP is redefining the future of healthcare.Tune in to understand the technology, the potential, and the path forward for building smarter, faster, and more patient-centric healthcare systems.

Maintaining a strong, unified company culture becomes increasingly challenging as organizations expand across borders. In this episode of XBP Insights, leaders from XBP Global break down what it truly takes to nurture connection, collaboration, and consistency across multiple regions, time zones, and working styles.Andrej JonovicCEO, XBP GlobalLeading the episode, offering leadership insights on building a culture that scales across borders without losing its core values.Fatimata NdiayeVice President of HR, EMEABrings a regional perspective on belonging, leadership alignment, and creating a sense of shared identity across diverse teams.Moderator: Jenny Linnane, Global Brand Manager, XBP GlobalTogether, they unpack the essential elements of global culture building:• Building a Unified Culture: How shared values, transparent communication, and leadership consistency shape a cohesive global identity.• Balancing Global and Local: Why regional nuances matter, and how organizations can honor local culture while maintaining global alignment.• Communication Across Borders: How cultural differences influence expectations, feedback styles, and teamwork, and what leaders can do to bridge gaps.• Tools That Bring People Together: Mentorship, internal mobility, structured onboarding, and recognition programs that foster connection and motivation.• Diversity as a Strength: Why multicultural teams drive innovation, build resilience, and deliver stronger client outcomes.Whether you're scaling teams internationally, leading distributed workforces, or simply passionate about organizational culture, this episode offers grounded insights and practical approaches to building a workplace where everyone feels connected, no matter where they are.