Co-Creating With Customers: A Winning Recipe At Daily Harvest

Look, launching your first product is tough. Of course. But as someone somewhere might’ve once said: It’s the second product that can kill you. Henrique Dubugras launched Brex as a corporate credit card for early-stage companies. And the company’s second product, Brex Cash, was met with high customer (and investor) expectations. But after a series of pushed releases and a bunch of missing tools, Henrique started questioning everything. Henrique talks about how he made the decisions to keep pushing the launch of the product, how he rethought the definition of success, and ultimately, pulled it all off. Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Watermelon Masks. Shark Tank. A brand color palette that, if used for that new interior design project you’ve been keen on, would have all your neighbors seething with jealousy.  But it’s the pivot from K-beauty curation to creation that sets apart Glow Recipe. Co-founders Sarah Lee & Christine Chang talk about how they used their industry expertise and Glow Gang community to develop their own original line of products. Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Don’t call ’em a food delivery kit. Daily Harvest, as Rachel Drori (Founder & CEO) says, they’re a modern CPG company. And Rachel’s built a network of farmers, fresh-frozen ingredients, and delivery systems across the U.S. Not bad. But when you hear how she’s also co-creating all Daily Harvest products with her customers? Well, that’s a real Learn more about: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

When Amazon decides to clone your product, it’s the stuff of nightmares. Most folks on the receiving end tremble in their CEO boots. And honestly, so did Jim McKelvey (Co-Founder, Square).  Of all the possible strategies, Jim found himself doing something different. Something that could cost him and his company everything. Jim decided to do nothing at all. And here’s the thing: It worked. Learn how exactly Square defeated Amazon in what can only be described as the calmest standoff in digital payments history. Learn more about: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

In the current (and probably permanent) Zoom culture, it seems that ‘learning by osmosis’ is barely a thing anymore, and coaching is more critical than ever. Plus, burnout is knocking at the door for even the best professionals, impacting productivity, company culture, and overall quality of life. We talk with BetterUp Co-founder and CEO, Alexi Robichaux, on why it doesn't have to be this way. Tune in to hear all about the moment BetterUp was born, Alexi's thoughts on innovation, what it takes to do something big in the world, extreme ownership, and so much more. Wise words from the episode: “Innovation doesn’t just slip out… it’s a ton of front line hand-to-hand combat with market forces with nay-sayers, with your own internal doubts and struggles”. - Alexi Robichaux Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

With only 10% of charitable donations happening online, there's an enormous bridge to build between donors and worthy causes. That's exactly what SAAS company, Classy, is all about.   We talk with Soraya Alexander (COO of Classy) to learn how Classy is meeting the need for a trustworthy and satisfying donor experience. From improving donor retention for non-profits to helping connect Millennials with the causes they care about, you don’t want to miss out. Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Sam Parr (Founder, The Hustle & Host, ‘My First Million’) knows how to build a business. Whether it’s Sam’s Southern Hot Dogs carts or a media company like The Hustle, he approaches traditional industries in untraditional ways. Sam sits down to talk about how he created a newsletter read by XX people, viral marketed his way to early social success, and why you (likely) shouldn’t bother with college. Don’t worry: There’s plenty of hot takes to go around. Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Checkr, a winner of Fast Company's 2021 World Changing Ideas Awards, is reducing friction in the hiring process while helping companies avoid bias through AI. And co-founder & CEO Daniel Yaniesse has just the racing metaphor for you. From fragmented data to missing APIs, Daniel walks us through all the ways companies can not only reduce friction for customers but help genuinely change their lives for the better. Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Johnny Boufarhat (Founder & CEO, Hopin) wasn’t always ready to be a leader. As the pandemic began shutting down virtual events, Hopin quickly became the best solution on the market. That meant acquisitions, fast growth, and new responsibilities. But the product wasn’t ready. And Johnny could no longer be hands-on building. He needed to step into his role as leader of a rapidly scaling, fully remote company.   Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Let's play imagination for a minute: You're on your couch, streaming your favorite TV show. Work was, well, a day. And you just want to watch the latest housewives or international dating show. And just when things are getting heated, it happens. An ad break. If you're watching on Roku, then that might all be changing soon. Roku Brand Studio is redefining advertising by helping brands co-create with creatives for original content. And leading the charge at Roku is Dan Robbins. Learn more: The Shake Up HubSpot Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices