Revolutionizing Returns with LiquiDonate

In this episode of The Chain Podcast, we dive into the future of returns and the creation of a more sustainable and socially conscious supply chain. Our host, Abe Eshkenazi, is joined by Disney Petit, the CEO and founder of LiquiDonate. Disney shares her extensive experience working with tech companies to implement social impact programs and discusses how LiquiDonate is revolutionizing the returns process. Discover how LiquiDonate leverages existing business models and evolving technologies to reduce landfill waste and enable circularity by connecting retailers' excess unsold and returned inventory to nonprofits. Disney explains the shocking reality that about 80% of returned products end up in landfills and how LiquiDonate's innovative software helps reroute these items to nonprofits, upcyclers, or recyclers. We also explore the environmental impact of returns, the inefficiencies in reverse logistics and the role of e-commerce in complicating the returns process.    Want more supply chain knowledge? Visit ASCM.org.  For more details on The Chain Podcast, visit ascm.org/podcast

Join host Abe Eshkenazi and Dr. Zal Phiroz, professor of supply chain management at Harvard University. Dr. Phiroz shares his unique journey from computer science to supply chain. We explore the evolving role of the Chief Supply Chain Officer, the balance between technology and critical thinking and the preparedness of the next generation of supply chain leaders. Whether you're a seasoned professional or a student entering the field, this episode provides an important look at how academia is shaping the supply chain industry.  Want more supply chain knowledge? Visit ASCM.org.  For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference. Get $200 off by using code PODCAST200

The global supply chain is walking a tariff tightrope, and the impact is reaching far and wide. Join us as we unravel the complexities of current trade negotiations and their direct effects on everything from consumer prices to long-term business strategies. David Stephen Jacoby, a leading supply chain expert, cuts through the noise, revealing how tariffs are reshaping industrial manufacturing, sparking inflationary cycles and forcing companies to rethink their very approach to sourcing and supplier relationships.  Listen to the podcast, then find out more from Jacoby's book, Trump, Trade, and the End of Globalization. Want more supply chain knowledge? Visit ASCM.org.  Check out our Tariff Tracker and start navigating tariffs with confidence. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference. Get $200 off by using code PODCAST200

ASCM CEO Abe Eskenazi sits down with Heather Lane, VP of Supply Chain Strategy and Systems at Ulta Beauty. Learn how Ulta Beauty navigated a massive supply chain transformation, accelerated by the pandemic's e-commerce boom. Heather shares insights into their innovative three-tier distribution model, featuring regional distribution centers, fast fulfillment centers and their groundbreaking market fulfillment centers. You'll also learn about the cutting-edge autonomous mobile robots (AMRs) making their operations safer and more efficient, and how their S/4HANA ERP implementation built the foundation for this agile, omnichannel approach. Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.  

Retail reality check: Are we solving problems or creating new ones?  Dropit President and COO, Stuart Ford, reveals the shocking truth about the retail supply chain industry.  Over half of retailers are in some form of distress  Roughly 20% of fashion is never worn  About 40% return rates  Landfills so large that they are visible from space  Listen to how we can transform these challenges into opportunities and enhance sustainability.  Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.

How do you orchestrate logistics aid in a disaster zone? Well, it's a bit like juggling "greasy cats" Host and ASCM CEO Abe Eshkenazi sits down with Kathy Fulton, Executive Director of the American Logistics Aid Network (ALAN), to discuss the vital role of logistics and supply chain management in disaster relief. Kathy shares her experiences and insights on how ALAN collaborates with nonprofit organizations and private industry to ensure that essential resources like food, water, shelter, and medical care reach disaster survivors efficiently and effectively. Learn how you can help ALAN and the network of non-profits by visiting alanaid.org. Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.  

Mitigating the increase of global food waste is a constant challenge for supply chains and consumers alike. That’s why we invited Professor Linda Dunn to share her strategies and excitement about cutting-edge supply chain technology that can help with perishable goods’ inventory and distribution. If you want to prepare yourself and your company to face the challenges ahead, download ASCM's Top 10 Supply Chain Trends of 2025.  Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.

Consumers play a significant role in shaping our global supply chains. Whenever you make a purchase, you cast a vote and signal to companies what needs to be manufactured, restocked, shipped, and sold. Imagine if consumers had increased visibility into supply chains and knew exactly where all their products were made and sourced. Would that change their buying habits? In this episode, Abe Eshkenzai, CEO of ASCM, is joined by Professor Merieke Stevens to discuss why it's essential that consumers, producers, and policymakers work together to improve global supply chain operations.  Did you know visibility and traceability is the #6 need-to-know supply chain trend of 2025? Leading supply chain organizations are leveraging advanced technologies to enhance visibility and traceability across their operations. If you want to prepare yourself and your company to face the challenges ahead, download ASCM's Top 10 Supply Chain Trends of 2025.  Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.

Our conversation continues on the subject of tariffs. Global trade evolves as the current U.S. administration launches then postpones tariffs on U.S. trading partners, China, Mexico and Canada.   ASCM CEO Abe Eshkenazi is joined again by supply chain expert Alastair Charatan and Douglas Kent, ASCM's executive vice president of corporate and strategic alliances.   Listen as they discuss what's new in the global trade landscape and how supply chain organizations can navigate the ebbs and flows of tariffs.    Did you know global trade is the #2 need-to-know supply chain trend of 2025? Global trade dynamics and geopolitical policies continue to evolve, posing significant supply chain challenges. If you want to prepare yourself and your company to face the challenges ahead, download ASCM's Top 10 Supply Chain Trends of 2025.  Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast, visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.    

Ready to unbox the world of packaging? Abe Eshkenazi and Professor Doug Thomas dive into the intricate world of packaging and delivery. Discover the fascinating process behind assembling, storing and shipping your orders. Tune in now to learn more about the secrets of your package and the power of visibility and traceability.       Did you know visibility and traceability is the #6 need-to-know supply chain trend of 2025? Leading supply chain organizations are leveraging advanced technologies to enhance visibility and traceability across their operations. If you want to prepare yourself and your company to face the challenges ahead, download ASCM's Top 10 Supply Chain Trends of 2025.  Want more supply chain knowledge? Visit ASCM.org. For more details on The Chain Podcast visit ascm.org/podcast Register for CHAINge now and join supply chain leaders from around the globe at ASCM's transformative supply chain conference.