Agentic AI is here. Now how to implement it?

Kyndryl's State of Modernization report shows that security requirements are one of the biggest challenges for organizations modernizing their technology. Frontier AI increases the complexity. The new capabilities also expand organizations’ ability to detect threats and recover from incidents.  In this episode, Canadian passenger rail service, VIA Rail, joins us to look at what AI means for enterprise cyber resilience, and what it takes to scale AI securely with trust and accountability built in.  Featured experts  Janna Dewar, Director, Cybersecurity & Architecture, VIA Rail Kate Yamashita, VP Global Security and Resilience Lead – Kyndryl Consult 

The sovereignty conversation has so many layers, from compliance and data residency to questions about resilience and access to the tech stacks that keep businesses running. As geopolitical uncertainty, supply chain disruptions, and evolving regulations reshape the landscape, leaders are challenged to balance sovereignty with the speed and flexibility required to innovate.   In this episode, we get a pulse check from our experts about prevailing sovereignty concerns and hear their perspectives on what it takes to build resilience without sacrificing innovation.   Featured experts Bill Echikson, Senior Fellow at the Center for European Policy Analysis (CEPA); Founder, E+Europe  Logan Wolfe, Partner, Global Lead - AI Strategy and Sovereign Transformation, Kyndryl 

If the future of work is less about replacing people and more about helping them work differently, design deserves a seat at the planning table. Kyndryl's 2026 People Readiness Report found that 61% of organizations have already redesigned roles within or across functions. In this episode, our guests explore how human-centered design can help organizations create experiences that drive meaningful business value and deepen trust. They suggest what AI makes faster, design must make smarter.   Featured experts Kevin Bethune, President, Design Studio, ImagineCo Nicholas Kim,Global Lead, Vital and Transformation, Kyndryl

Just because AI can, does it mean AI should?   Data cited in Kyndryl’s 2026 People Readiness Report suggests increasing numbers of leaders will soon answer the question with, “Yes.”   The People Readiness Report found that 81% of respondents expect within 12 months, autonomous AI agents will make decisions with material business impact for their organizations. How will they get there? Particularly when roughly half of the respondents cite questions about bias, transparency, explainability and trust as top barriers to activating their AI strategy?   The barriers are matters of responsible AI. In this episode, AWS joins us with a perspective on how—and how well—organizations are working toward a future AI makes decisions with material business impact.   Featured experts   Diya Wynn, Responsible AI Lead, Amazon Web Services (AWS)  Tony De Bos, Global GTM and Consult leader for Security & Resilience, Kyndryl

AI can optimize every impression. It can personalize every message. It can tell you exactly what’s working. So why is trust getting harder to earn? In this episode, McKinsey joins us to unpack a tradeoff at the heart of modern advertising: the more precisely you target, the more fragile your brand can become. We examine how personalization, performance and brand consistency are being reshaped in an AI-fueled market, and what leaders must rethink to scale impact without losing control.Featured experts  Craig Macdonald, Partner, Media and Advertising at McKinsey & Company Richie Naylor, Partner, Kyndryl Consult, Kyndryl  

As clinicians face rising administrative burden and burnout, there’s a growing need for technology that helps them be more present and informed at the point of care. At Kaiser Permanente, that means starting with real clinician pain points, from ambient AI scribes that reduce documentation burden to digital twins that enable more personalized, proactive care. This episode explores how AI is being integrated into healthcare to improve clinician workflows and patient care, while balancing innovation with a human-centered approach.   Featured experts  Dr. Kris Lee, Associate Executive Director, Chief Transformation Officer, The Permanente Medical Group Anupama Ambe, SVP & Managing Director, Healthcare & Life Sciences, Kyndryl

Private cloud has become a priority topic as forces of change, from AI to geopolitics, reshape where critical data and workloads reside. With AI becomes more deeply embedded in core operations, enterprises are seeking a public cloud experience in private setting, with greater control over data, security, cost, and compliance. This episode explores how private cloud can enable enterprise AI, resilience, and long-term competitiveness.   Featured experts    KC Funk, Senior Director of Global Specialty Sales, Global Alliances, Dell Technologies Noel Bravo, Vice President of Cloud Practice, Kyndryl   Learn how the foundation discussed in this episode can help enable an AI-ready enterprise in our guide to the Agentic AI era. Discover how Kyndryl partnered with Dell and NVIDIA to accelerate AI adoption with proven frameworks and integrated services for measurable impact. Explore Kyndryl’s Cloud Innovation Survey and insights on how organizations are advancing cloud transformation. Read the ISG report naming Kyndryl a Leader in U.S. Private and Hybrid Cloud – Data Center Services.

Agentic AI can accelerate how enterprises modernize, but introducing the capability to established environments—while keeping them running—becomes architectural Sudoku. As these systems introduce new privileges and autonomous actions, they also demand stronger governance, visibility and control. This episode invites a solution architecture point of view about what it really takes to move from agentic experimentation to trusted, real-world impact.   Featured experts  Ninad Joshi, Senior AI Solution Architect, EMEA, Agentic AI and LLMs, Amazon Web Services Logan Wolfe, Partner, Global Enterprise Transformation, AI and Tech Strategy, Kyndryl

Governments are adopting AI to make public services more efficient. But when it comes to maintaining citizens' trust, progress isn’t linear. One outage, one confusing workflow, one moment of failure can outweigh dozens of improvements. This episode explores why the success of modernizing government services depends less on capability and more on reliability, usability and human judgment.  Featured experts  Doug Gartner, Principal Solutions Architect, Amazon Web Services Anita Mikus, Managing Director, US State and Local Government, Kyndryl

What happens when AI governance is no longer just about limiting risk, but about enabling trust, experimentation, and value realization at scale?   Our guests for this episode explore how governance must evolve to meet the realities of agentic systems, hybrid workforces, and the challenges leaders face in this transformative era.    Featured experts  Dr. Ashwin Mehta, Founder and CEO, Mehtadology Dr. Diana Wolfe, Vice President and Head of AI Research & Strategy, Kyndryl