Biased Process Reengineering using IT

Sequal to the last episode about digitalization in the Middle East Africa region. Carlos is sharing with us his last experience of working on a new project launched recently. A paperless tax free process, the first one in the world and a switch in the digitalization and supply chain management field, creating a new customer experience Carlos is telling us the story behind this project, how they strated it and why it's launched only in the MEA region and not in europe.  Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

In this episode, Carlos is walking us through the trends and the importance of the digitalization in the MEA, and the difference of this evolution from any other region The Digitalization in the MEA region is easier at the customer base is ready for the digitalization and needing it. In terms of B2B, older companies that have been trading in the MEA, have not seen the urge of investing in Digital Transformation This leads to the importance of digitalization in this paradoxe and Carlos is making it clearer for us in this episode Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

All we hear about this days is INFLATION arround the globe. Carlos and Slim in today's episode are bringing this subject on the table, mentionning its impact on retail planning and replenishment activities. How to overcome this challenge through cloud technologies and other solution metioned in this episode. Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

In a podcast named Digital Corner, we need to tackle all corners of digital transformation, For today's episode Carlos walk us through the Digital Experience Management, and how to ensure a good experience for every stakeholders in a digital manner Implemeting a digital experience management to  Centrelize customer information Make sure the customer feels connected with the company at every point of the customer journey Provied the employees with all the data needed to work on enhancing the customer experience Slim ended the episode coming to conclusion with carlos that Digital Experience management means taking control of your business operations Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

What can we learn from mistakes made during projects implementation? On the 5th episode of The Digital Corner, Carlos is back again as the host, to ask Slim about how to learn from our mistakes. The good news is that all mistakes that are made in a project can be in a way, or another extrapolated to other IT projects. Mistake #1: Not explaining well enough to your clients the implications of the projects on different business-related decisions. You need to make sure that your client is understanding 100% what she/he’s singing on (from the design phase). Slim presented two specific examples from his own experience in retail forecasting and planning. Mistake #2: Not giving bad news to the client. There is a certain fear from consultants from telling the truth to the client. Being upfront will create success. Don’t hide problems under the rock. Carlos mentioned that he’s seeing this a lot and you should fight it by mastering the art of risk management. Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

In this week’s episode, Carlos is talking about the revival of the Reengineering process. A topic that probably you’ll not find a lot of information on the internet yet it’s very relevant topic to companies tackling Digital Transformation projects.   A brief definition: It’s how you reengineer your processes within the constraints of IT. And Carlos mentioned: It’s not so much about the tools, but more about the people and the mindset: People: Business Process Analysts with IT Background + IT People with Business Preoccupations Assume that everything needs to be improved and anything that is implemented is already obsolete on day 1. Technology is changing every day – not investing in upgrading and adding new things is a sin that will render your process environment obsolete. Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

In this episode, Carlos as a host, interviewed Slim about a retail-specific topic: Promotion planning. Slim, started by defining promo planning as is generally the process that is done up front in order to select which products will be offered in which stores (digital and physical) and when exactly. Having spent more than 15 years in the field, he shared his thoughts on how to approach this crucial phase for fast-fashion brands but also retailers such as Hope Depot where he was involved on a huge project. Slim also insisted on how to tackle your planning and the very first thing you start with is Reviewing the performance of your assortment planning: How did you do the previous years Slim closed the episode by linking it to the topic of episode 1, buying versus co-developing. He highlighted the importance of starting small with one or two use-cases before kicking-off a complex project. Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

For the 2nd episode, Slim is interviewing Carlos about his favourite subject. Through a metaphor Carlos is explaining the main considerations for selecting the right product for supply Chain Execution, as a famous quote says, “Learn to work before you run”. 2 main action steps to implement in this scoop: Process and Layout first (WMS) Calculate the ROI before investing And Slim closed the episode with a very good question: What about co-development. Could it be an option to seriously tackle a route optimization need for instance. What other use cases you see that would make sense for a co-development choice Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn

Should you purchase a 3rd party software or Co-develop a supply chain planning solution? 3 main considerations that should not be ignored when making this decision: #1. Which skills do you want to keep in-house? #2. Operational risk of dependency on one specific cloud provider for instance versus the flexibility of being able to change from one to another or ability to switch. #3. Access to specific AI and optimization expertise. Disclaimer:   Having a minimum IT knowledge is required in order to enjoy this podcast Carlos’ Linkedin: Carlos Navarro Mook | LinkedIn Slim’ Linkedin: Slim Kallel | LinkedIn Timsoft social media channels: Website: https://timsoft-group.com/ LinkedIn: Timsoft Group : mon entreprise | LinkedIn Instagram: https://www.instagram.com/timsoft_group/ Facebook: https://www.facebook.com/TIMSOFTGroup Forti6 social media channels: Website: https://forti6.com/ LinkedIn: Forti6 : À propos | LinkedIn