Using AI to Improve the Candidate and Employee Experience

In this episode of #WorkTrends, we explore how AI is reshaping the way we engage with both prospective and current employees. As we all work to make sense of AI’s growing role in our lives and workplaces, this discussion offers thoughtful insights into reimagining talent acquisition, development, and retention. Buckle up—this one’s packed with fresh thinking and real-world perspective.

In this episode of #WorkTrends, join us as we discuss how hiring, screening, and monitoring online behavior are changing in today’s world of work. As digital natives make up a growing portion of the workforce, employers must adopt savvy processes to ensure safety, uphold culture, and align online activity with organizational standards. Do you know what you need to know? Do you have the right tech to effectively keep employees safe? Tune in for this very insightful conversation!

This is an encore podcast presentation previously aired on December 13th, 2024. In today’s episode, we’re diving into the evolving landscape of business travel. Whether you're frequently on the road, manage a team of travelers, or coordinate travel logistics behind the scenes, this conversation is packed with valuable takeaways. We’ll explore key findings from recent research and tackle some of the most common challenges professionals face when it comes to business travel—from booking frustrations to policy gaps—and share actionable strategies to improve the experience for everyone involved.

In this episode of #WorkTrends, join us as we discuss how a new-to-market platform provides a new and engaging way to bring teams together through competition. With a focus on connection, belonging, and FUN, anyone who wants to strengthen their teams’ relationships will enjoy this lively conversation. 

This is an encore podcast presentation previously aired on September 13th, 2024. In this episode, we explore the evolving landscape of employee benefits and how organizations can tailor offerings to meet the diverse needs of today’s multigenerational workforce. Guest Brent Troxell, SVP at Beta Health, shares how technology, strategic communication, and thoughtful customization are key to maximizing ROI and using benefits as powerful tools for recruitment and retention. Learn what today’s employees really value—and how employers can deliver.  

This is an encore podcast presentation previously aired on March 7th, 2025. In this episode, we explore the evolving role of organizational culture and how technology is reshaping the employee experience. From recognition and rewards to real-time data insights, traditionally HR-owned programs are now powerful tools that can map and measure company culture. We’ll discuss how these programs can uncover valuable trends, highlight cultural influencers, and provide leaders with a deeper understanding of their workforce. If you’re curious about how tech-driven tools can enhance culture and engagement—this conversation is for you.

In this episode of #WorkTrends, join us as we discuss how AI is shaping HR functions throughout the industry. We understand your curiosity, and we want to help answer your questions! We will explore the next chapter of AI integration and how it’s addressing challenges and offering solutions that will undoubtedly change the landscape. No matter your HR role, this is a must-listen interview! 

This is an encore podcast presentation previously aired on January 24th, 2025. In today’s episode, we’re diving into HR’s evolving role as a strategic force in the C-Suite. While the conversation around “getting a seat at the table” isn’t new, what’s changing is how HR is showing up—and standing out—as a key driver of business strategy. Joining us is KeyAnna Schmiedl, Chief Human Experiences Officer at Workhuman, whose work has been recognized by Forbes, Business Insider, and the Diversity Journal. Together, we’ll explore how HR leaders can add value to executive-level conversations, elevate the human experience, and empower their teams for long-term impact. If you’re ready to rethink what HR leadership looks like in 2025 and beyond, this episode is for you. Let’s get started.

This is an encore podcast presentation previously aired on August 9th, 2024. We often hear about the importance of the customer journey—but what about the employee journey? In this episode, we’re shifting the spotlight to the employee experience and why it’s just as critical to long-term business success. We’ll explore how mapping the employee journey, meeting key needs at the right moments, and using smart technology can significantly boost engagement, retention, and productivity. The research is clear: when employees feel supported and empowered, customer satisfaction rises, innovation thrives, and turnover drops. Investing in your people isn’t just good culture—it’s smart strategy. Let’s dive into how a thoughtful employee experience can drive real business growth.

This is an encore podcast presentation previously aired on January 23rd, 2024. Frontline workers were the backbone of the lockdown economy, gaining visibility and in some cases, better pay and benefits. Yet for employers, recruiting this essential talent remains a major challenge — like searching for a needle in a constantly shifting haystack. With an estimated 70–80% of the global workforce in frontline roles across industries like healthcare, construction, and retail, the demand is huge and turnover is high. It’s no surprise that organizations are leaning on technology to gain an edge. But with so many tools out there, how do you know what actually works — and how do you measure success?