AI in Action: E9 Lewis Milford - The evolution of the recruiter

Listen to our latest episode 'From managing change to living in continuous change', where Rebecca Ricketts, Director of Strategy, Transformation and People Experience at Clyde & Co, explores how organisations can navigate continuous change while balancing technology, people and business priorities.Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, the session explores continuous transformation, AI and work transformation, simplifying before automating, leadership through uncertainty, and the skills needed for the future of professional services.Listen to the full episode:

Welcome to the 11th episode of the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, Richard Freeborn, Group Head of Talent Acquisition at Howden, shares his experience of building and transforming talent acquisition functions across banking, retail and insurance.Richard explores what it takes to build a high-growth talent acquisition function, from redefining success beyond time-to-hire to balancing global consistency with local flexibility. He also discusses how AI and data can enhance recruitment, while reinforcing the critical role of human judgement in hiring decisions.Listen to the full episode to discover how talent acquisition leaders can build scalable, future-ready hiring functions that combine technology, data and human expertise to drive long-term business growth.

Welcome to the latest episode in the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, this episode delves into how artificial intelligence is transforming early careers recruitment and talent development.Joining them is Brian Sinclair, Early Careers Talent Acquisition Manager at Aon and a bestselling author with over 20 years of experience across industries like banking, consulting, technology, and energy. Brian shares his expert insights on the ethical use of AI in recruitment, why human relationships remain critical in hiring decisions, and how organisations can balance innovation with fairness.Listen now to discover why Brian believes that while AI can enhance processes and efficiency, it’s no substitute for human expertise when identifying and nurturing future leaders.

Welcome to the 9th episode of the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, in this episode, Lewis Milford, Global Head of Talent Acquisition at Allianz Partners, brings nearly 20 years of experience from global organisations like Nokia, Microsoft, and Loop Earplugs.Lewis shares his expertise on leveraging AI to balance automation with personalisation, navigate compliance challenges, and mitigate bias in highly regulated industries.Listen to the full episode to learn how recruiters can harness AI as a tool for empowerment while maintaining trust and delivering a personalised candidate experience in today’s rapidly evolving landscape.

Welcome to the 8th episode of the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, in this episode, Nicki Auret, Chief People Officer at ICBC Standard Bank, shares expert insights on navigating the intersection of AI, ethics, and workforce strategy.Nicki delves into how organisations can harness AI-driven innovation while maintaining a human-centric approach, covering topics like upskilling employees, fostering ethical decision-making, and adapting to rapid change. This session, offers actionable strategies for building resilient teams and rethinking traditional workforce models.Listen to the full episode now to gain valuable insights into shaping the future of work in an AI-powered world.

Welcome to the latest episode in the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work, and Faye Walshe, Director of Innovation & AI, this episode examines how blockchain and decentralised finance are transforming the financial sector.Joining them is Richard Brown, CEO at R3 Labs, who shares R3’s journey from a blockchain consultancy to a pioneer in bridging traditional finance with decentralised finance. Richard discusses tokenising real-world assets, engaging crypto-native investors, and harnessing emerging technologies like AI to drive innovation and workforce transformation.Tune in to discover how Richard is helping organisations tackle challenges such as regulation and security while enabling teams to thrive in an ever-evolving landscape.

Welcome to Episode 6 of the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work Advisory, and Faye Walshe, Director of Innovation & AI, this episode explores how AI is transforming learning and development in the workplace. Together, they discuss how organisations can adapt to rapid technological change while fostering creativity and psychological safety.Joining Tom and Faye is Kelsey Kates, a trailblazer in corporate learning who spent over a decade at Google designing award-winning programmes that impacted more than 20,000 Googlers globally. Known for her innovative approach to learning, centred on playfulness and joy, Kelsey shares her thoughts on how AI can automate repetitive tasks while enabling humans to focus on connection, curiosity, and authentic communication.Listen now to discover how businesses can embrace AI as a tool for empowerment while unlocking their workforce’s full potential.

Welcome to the latest episode in the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work Advisory, and Faye Walshe, Director of Innovation & AI, this episode delves into how AI is reshaping the future of early careers and talent acquisition.Tom and Faye are joined by Stephen Isherwood, Joint Chief Executive of the Institute of Student Employers (ISE), who shares his expert insights on the evolving landscape of early careers recruitment. From addressing the challenges of declining graduate vacancies to exploring how AI is being used by both employers and candidates, Stephen provides a data-driven perspective on what lies ahead for students and businesses alike.Listen now to discover how organisations can future-proof their talent pipelines, embrace innovation responsibly, and navigate the opportunities and challenges that AI brings to early careers in today’s competitive market.

Welcome to the latest episode in the AI in Action mini-series, part of the Powering Potential with Robert Walters podcast. Hosted by Tom Lakin, Global Head of Future of Work Advisory, and Faye Walshe, Director of Innovation & AI, this episode explores how AI is reshaping the future of work and enterprise innovation.Tom and Faye are joined by Joe Baguley, Chief Technology Officer at Broadcom, who shares his expert insights on the real-world applications of AI in enterprises. From augmenting human capabilities to navigating private AI solutions, Joe discusses how organisations can unlock value from AI while addressing challenges like security, productivity, and workforce transformation.Listen now to discover how businesses can embrace AI as a tool for empowerment and growth in today’s rapidly evolving landscape.

Welcome to the latest episode in the AI in Action mini-series, part of the ‘Powering Potential with Robert Walters’ podcast. Hosted by Tom Lakin, Global Head of Future of Work Advisory, and Faye Walshe, Director of Innovation & AI, this episode delves into how organisations can address bias and algorithmic discrimination in recruitment processes.Tom and Faye are joined by Birgit Neu, a Senior DEI Advisor specialising in inclusion, AI, and the future of work. Formerly the Global Head of Diversity and Inclusion at HSBC and named Head of Diversity of the Year at the European Diversity Awards, Birgit shares her expert insights on identifying vulnerable recruitment processes and practical strategies to mitigate bias.Listen now to gain actionable advice on fostering fairness, inclusion, and trust in an AI-driven hiring landscape.