Many branding agency owners and creative people find dealing with clients very difficult.
In my experience, and after having coached many people through difficult client experiences, I have found that the culprit is almost always lack of clarity around boundaries and expectation management.
Things often go off the rails when you can’t communicate and maintain clear boundaries with clients. That’s when you get urgent after-hours emails. That’s when you get scope creep. That’s how everyone ends up unhappy, you and your clients.
So let's talk about how to have clearer boundaries for yourself and your business and how to communicate those to your clients.
Tune into this episode to hear:
- How do you create boundaries and set expectations with clients
- How often you need to communicate your process
- What ensures project efficiency
- What actually happens when you try to be responsive always and please your clients all the time
- Why maintaining boundaries around your time makes your clients value it more
Resources:
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