The Willpower Detectives - Ep 1. The Doorstep Stranger

Concerned neighbours ask Sue Mitchell for help in finding out how one man has taken control of the finances of scores of vulnerable people.

This is the hidden scandal of Power of Attorney.

In Hertfordshire towns, people who live alone are disappearing. Their neighbours are wondering why they’ve not seen them, or if they might have died.

Giving someone else control of your finances and decisions – through Lasting Power of Attorney – is meant to come with a guarantee that they always act in your best interest. In this series, BBC investigative reporter Sue Mitchell explores a widespread business practice where some people are moved out of their homes and left with no idea what is happening to their money. It often involves people with little or no family to ask questions about where they are moved to, or to challenge the fees involved. It can be people who’ve accumulated wealth over a lifetime, whose assets are now helping to fund those who are taking decisions for them. The series looks at the loopholes that allow it to happen and the relationship between care homes, social workers and a business taking on a huge number of powers of attorney. It begins with the concerned friends and relatives who want to know what has happened to their neighbour or loved one; Where have they gone? And why has their home been emptied and sold? This is an original investigation, with recordings in real time, exploring how power of attorney orders can be used for better or worse.

Shadow World: Gripping stories from the shadows - BBC investigations from across the UK.

Presented by Sue Mitchell Produced by Sue Mitchell, Joel Moors and Winifred Robinson