When is Data and AI governance truly a business enabler? w/ Jessica Zuñiga

Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and how to use frameworks like DAMA effectively. See omnystudio.com/listener for privacy information.

This is the takeaway episode with Jessica Zuñiga is the Head of AI Readiness & Data Governance at BlueYeti and one of the most important voices in data governance in Mexico and Latin America. Tim and Juan discuss with Jessica about when data and AI governance truly becomes a business enabler and how to use frameworks like DAMA effectively. If you like what you heard, you should check out the full episode!See omnystudio.com/listener for privacy information.

Sitting down with Amrutha Ramesh, visiting researcher at ServiceNow one of the minds behind Agent Ada, a data-focused AI agent, in the latest episode of the podcast. We talk about the gap in enterprise workflows: you upload data, ask questions, and expect clear, data-backed insights… but traditional LLMs weren’t designed for that. Amrutha clarifies the distinction by explaining how Agent Ada surpasses merely inputting a dataset into ChatGPT or Gemini, employing personas and a library of reusable skills to analyze data in a more human-like manner. We also dig into turning raw analysis into a story and, most importantly, into actionable steps that people in the business can actually use. Guest - Amrutha RameshHost - Bobby BrillSee omnystudio.com/listener for privacy information.

A few months ago, Netflix engineering published a blog post titled “Model Once, Represent Everywhere: UDA (Unified Data Architecture)” which is an RDF knowledge graph connecting domain models to data through mappings, all grounded in-house metamodel. In this episode, Tim and Juan sit down with Alex Bertails to understand the motivations behind UDA, how it’s implemented and the value that Netflix is deriving from it. If you are interested in how to take metadata, knowledge graphs and RDF to the next level, this episode is for you!See omnystudio.com/listener for privacy information.

Listen to the Tim and Juan's takeaways from our discussion with Alex Bertails about Netflix's Unified Data Architecture. If you like what you heard, listen to the full episode! See omnystudio.com/listener for privacy information.

Tim and Juan chat with the honest no-bs analyst Sanjeev Mohan to discuss the latest trends in the data & analytics space. We go over the vendor unification, the focus on semantics and metadata, what trends have survived and much more.See omnystudio.com/listener for privacy information.

Tim and Juan chat with the honest no-bs analyst Sanjeev Mohan to discuss the latest trends in the data & analytics space. We go over the vendor unification, the focus on semantics and metadata, what trends have survived and much more. If you like this short takeaway episode, you should listen to the full episode. See omnystudio.com/listener for privacy information.

Join host Bobby Brill as he sits down with ServiceNow's AI legal and governance experts to break down the complex world of AI regulations. Andrea LaFontain (Director of AI Legal), Ken Miller (Senior Director of Product Legal), and Navdeep Gill (Staff Senior Product Manager, Responsible AI) explain how organizations can navigate the growing landscape of AI compliance. In this episode, you'll learn about three major regulatory approaches: the risk-based EU AI Act, Colorado's algorithmic discrimination law, and the NIST voluntary framework. The experts discuss practical strategies for complying with multiple regulations simultaneously, using the EU AI Act as a baseline and measuring the delta for new requirements. Key topics covered:- Why proactive compliance matters before regulations fully take effect - How AI Control Tower helps discover and manage AI systems across your enterprise - The exponential math behind AI compliance (vendors, employees, third parties) - Setting up governance policies for high-risk AI use cases - Timeline for major compliance deadlines (Colorado June 2026, EU August 2026) - The real costs of waiting for your first violation Whether you're managing AI deployment, working in compliance, or trying to understand the regulatory landscape, this episode provides actionable insights on building responsible AI governance infrastructure. Guests - Andrea LaFountain -Director, AI Legal Ken Miller - Senior Director, Product Legal Navdeep Gill - Staff Senior Product Manager, Responsible AI Host - Bobby Brill Chapters:00:00 Introduction to AI and Regulations 00:45 Meet the Experts 01:52 Overview of Key AI Regulations 03:03 Compliance Strategies for AI Regulations 07:33 ServiceNow's AI Control Tower 14:02 Challenges and Risks in AI Governance 16:04 Future of AI Regulations 18:34 Conclusion and Final ThoughtsSee omnystudio.com/listener for privacy information.

In this episode of the ServiceNow UK&I Executive Circle Podcast, host Kat Finch speaks with Nick Pearson, CIO of Ricoh Europe, about how the company has successfully evolved from a traditional manufacturer to a technology-driven services business. Nick discusses the complex macro trends impacting European organisations, from shifting business models and tightening margins to the growing need for operational agility. He reflects on Ricoh’s 20-year transformation journey, highlighting how the company has remained resilient by continually pivoting, empowering change-makers, and fostering a culture of innovation.  The conversation explores the intersection of people and technology in driving digital transformation. Nick shares Ricoh's forward-thinking approach to AI governance and responsible innovation, alongside key themes such as:  The rise of technical roles reshaping today's workplace.  Building the skills and mindsets needed for a digital-first workforce.  Simplifying processes and using sentiment analysis to enhance document management.  Ricoh's vision to make work easier, smarter, and more human.  How leadership, collaboration, and curiosity are shaping the workplace of the future.  Tune in for a thoughtful discussion on how leadership, collaboration, and curiosity are shaping the digital workplace of the future.    If you’ve got an idea for a topic, would like to propose a guest for the show or discuss any of the points raised in this episode with a ServiceNow representative, just send an email to [email protected]     And if you are not already an EXECUTIVE CIRCLE member and would like to learn more about our exclusive membership and all the benefits it brings, please visit.  See omnystudio.com/listener for privacy information.

In this Community Week special, host Lauren McManamon is joined by fellow advocate Kristy Merriam and guest Dharti Shah, a Certified Technical Architect, to discuss the intersection of career, community, and parenting. From Dharti’s journey through the CTA program to the shared experiences she and Kristy have as mothers of children on the autism spectrum, the conversation explores how personal challenges shape professional growth, how ServiceNow skills translate into life lessons, and the importance of support systems, both at home and in the developer community.  ⏱️ Timestamps 00:00 Introduction of Hosts 01:43 Introduction of Guest, Dharti Shah 05:29 Discussing the ServiceNow Certified Technical Architect (CTA) Program 09:27 Balancing Work, Parenting, and Going Above and Beyond 18:16 New Perspectives Offered By Parenting 19:31 The Importance of "The Village" We Surround Ourselves With 21:30 Misconceptions About Being Working Parents 26:16 Advice For Women In Tech 31:28 Tech Trends Impacting Work Life, Home Life, and the Neurodivergent Community 37:51 Final Words of Wisdom 39:43 Conclusion  🔗 Links The Certified Technical Architect Application  The ServiceNow World Forums The ServiceNow Developer Site The Developer Advocate Blog See omnystudio.com/listener for privacy information.