
What separates companies that scale from those that stay stuck?
In this episode of the SEF Backstage Pass Podcast, Shukri Eid, Vice President and General Manager for IBM across the Gulf, Levant and Pakistan, shares decades of leadership experience helping organizations navigate growth, transformation, and technological change.
From scaling startups and building resilient organizations to AI, leadership, delegation, and institutionalizing a business, Shukri explains what founders must do to grow beyond themselves—and why the best leaders eventually make themselves unnecessary.
Whether you're building a startup or leading an established business, this conversation offers practical insights on scaling with clarity, purpose, and long-term impact.
Chapters
00:00 Why founders must make themselves redundant
01:00 Meet Shukri Eid
03:08 Why scaling a startup is harder than it looks
05:03 The transition from founder to scale-up leader
07:20 What should—and shouldn't—scale
08:40 Mentoring founders through growth
10:42 Managing complexity as your business grows
15:07 Expanding products and serving customers better
18:28 What corporates can learn from startups
23:28 AI, business models, and competitive advantage
26:47 The one piece of advice every founder needs
31:27 Final thoughts
The SEF Backstage Pass Podcast brings you inspiring conversations with entrepreneurs, creators, innovators, and changemakers from the Sharjah Entrepreneurship Festival.
This episode was produced in partnership with Poddster.
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LinkedIn: https://www.linkedin.com/company/sharjah-entrepreneurship-festival
Website: https://sharjahef.com
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