Episode 3: Digitizing the In-Store Experience

In a world beset by health and safety concerns, video surveillance has gained new value. What's more, new video-as-a-service offerings and cellular infrastructure options have made security systems easier and less expensive to deploy. Get an insider look at surveillance trends in the retail sector in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Digital Barriers, a leader in AI-powered and IoT-connected safety and security systems.

Digital displays are showing up everywhere inside—and outside—retail establishments. From massive LED arrays that cover an entire building facade to shelf-edge displays, signage is giving merchants countless ways to communicate. To learn the latest trends, listen in to this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from ONELAN, a leader in digital visual communications that serves customers including Virgin, Tesco, and L'Oreal.

Can a building-block approach speed digital transformation in the retail sector? Which IoT technologies are right for you? How do you build a business case for your transformation efforts? Hear the answers to these questions and more in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from CDW, a leading multi-brand provider of digital transformation solutions for the retail industry and beyond.

The events of 2020 completely redefined the concept of the customer experience. Now when consumers venture out to a store, they expect to be rewarded with an experience that justifies the trip. Hear how digital media plays a pivotal role in delivering this experience in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Beaver Trison, a specialized retail and hospitality agency that serves companies including ODEON, IKEA, Costa, and Premier Inn.

The pandemic has created new sensitivities around interpersonal contact—and nowhere is that more true than in the retail and hospitality sector. Happily, new touch-less retail technologies are helping merchants make their businesses safer, more comfortable, and more efficient. Discover how the industry is moving forward in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from BlueStar, a leading distributor of mobility, point-of-sale, RFID, and security solutions.

The pandemic has completely upended the ways merchants engage their customers. Retail technology has moved to the forefront, as consumers rely more than ever on mobile apps and self-service checkouts to execute their shopping journey. How should retailers respond to these changing circumstances? Find out in this conversation between technology power couple Sarah-Jayne and Dean Gratton, and experts from Box Technologies—a leader in customer engagement that works with brands such as Sainsbury's, HSBC, Superdry, and Pizza Hut.