Knowledge Natter: Paragon Veterinary Referrals HUSH huddles

In this Knowledge Natter, Lou Northway talks to Helen Garbett from Paragon Veterinary Referrals, Linnaeus about how her team reduced errors in practice with ‘Huddle Up for Safer Care (HUSH) huddles'. The team were named Quality Improvement Champions in the 2025 Knowledge Awards. Read the case example Read the transcript

In this episode, RCVS Knowledge chair Amanda Boag speaks with Plowright Prize winner Professor Fiona Tomley who won the Plowright Prize in 2024. Prof. Tomley discusses her career so far, her Plowright Prize win, and how she's using the prize money to give back to the academic community. Read the transcript.

In this podcast Pam Mosedale, Sally Everitt and Rachel Dean discuss Quality Improvement, evidence-based veterinary medicine (EBVM) and contextualised care and how they all fit together.   Read the transcript  

In this podcast interview, RCVS Knowledge Chair Amanda Boag speaks to Brian Pound, founder of CVS group and a former RCVS Knowledge trustee. Brian reflects on his five decades of experience working in the sector as a non-clinician, and the changes he's observed over that time. Read the transcript

In this RCVS Knowledge Award overview, Sean Cameron from the Linnaeus Oral Health Working Group explains the team project focused on improving clinical quality of dentistry in their first opinion practices across the company by increasing the percentage of tooth extractions receiving nerve blocks and increasing the percentage of dental radiographs being taken.  This project was awarded Champion in the 2025 RCVS Knowledge QI to Lead Organisational Change Awards. Read the transcript.

In this RCVS Knowledge Award overview, Amy Wells from Wildbore Vetstop describes the team audit that investigated the use of feeding plans, Resting Energy Requirements (RER), inappetence rates, interventions, and the types of food offered to inpatients. The team at Wildbore Vetstop were awarded Champion in the 2025 RCVS Knowledge QI in Practice Awards. Read the transcript.

In this RCVS Knowledge Award overview, Caitlin Burchill describes how the team at Cockburn Vets used clinical audit to improve their responsible use of antibiotics in dog and cat dental cases. The team at Cockburn Vets were awarded Champion in the 2025 RCVS Knowledge Antimicrobial Stewardship Awards. Read the transcript.

In this RCVS Knowledge Award overview, Emily Hudson outlines how the team at Vets Now, Bristol, conducted an audit to investigate whether fluid therapy rates for dehydrated patients were being calculated in accordance with current guidelines, given the risk of fluid overload in critically ill patients. The Vets Now, Bristol team were awarded Champion in the 2025 RCVS Knowledge QI in Practice Awards. Read the transcript. 

In this RCVS Knowledge Award overview, Tighearnan Mooney from Animal Trust, Dewsbury, explains how the team approached reducing the unnecessary use of highest-priority, critically important antibiotics (HPCIAs) and ensuring that any use followed the principles of good antimicrobial stewardship.  The team at Animal Trust, Dewsbury, received a Champion Award in the 2025 RCVS Knowledge Antimicrobial Stewardship Awards.  Read the transcript.

In this RCVS Knowledge Award overview, Helen Garbett from Paragon Veterinary Referrals outlines how the team implemented an innovative team-based approach to improving patient safety. The daily huddles introduced by the team focus on preventing medication and dispensing errors by embedding key principles, including involving all members of the clinical and non-clinical teams to identify at-risk patients and agree on actions to mitigate that risk. Paragon Veterinary Referrals received a Champion Award in the 2025 RCVS Knowledge QI in Practice Awards. Read the transcript.