Public Health Review podcast

89: Using Business Process Improvement to Address Procurement Challenges in Guam

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The Government of Guam (GovGuam)— along with many other states, territories, and freely associated states — experience s challenges with procurement, which were illuminated by the COVID-19 pandemic response. To improve their small purchase procurement process, GovGuam invested time and resources into business process improvement (BPI), forming cross-agency leadership and project teams with key staff from the Guam Department of Public Health and Social Services (DPHSS), the Office of the Governor of Guam, and other government agencies to inform decisions. Learn about the benefits and challenges of their efforts, and listen to their hopes for the future.

Guests

·       Arthur San Agustin: Special Assistant of Health to the Governor of Guam, Former Director of Guam DPHSS, ASTHO Alum

·       Bertha Taijeron: Program Coordinator, Guam DPHSS

·       Jon Junior Calvo: Chief of Staff, Office of the Governor of Guam

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