Peggy is joined by Carol Bartucci, president, Crisp Consulting, who says her goal is to really help people with IT—including developing a strategy and planning. She says companies can do a five-year plan, but they have to be constantly reevaluating it. She says it is good to do pilots and proofs of concept and it is essential to have integration with existing systems. The reality is people don’t like failure because it sets them back and there is a loss of money, but sometimes companies have to go through multiple iterations. She suggests setting expectations. Still, she says the challenge is companies take a leap, buy new technology, invest in a new product, and it doesn’t deliver—and it takes months for it to work. When it comes to women in the industry, she says women don’t understand the roles. Today, we need to get more people to be involved—and high school is almost a little bit too late. Finally, she says trying to get everyone to agree on a forward path is hard.
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