How Leaders Remain Compassionate While Scaling Fast

What does it really take to stay grounded, human, and compassionate as a business grows faster than you ever imagined? In this episode of Becoming Unshakable, I sit down with Nicolas Breedlove for a deeply honest conversation about leadership, growth, and the internal work required to scale without losing yourself or the people around you. Nicolas shares what becoming unshakable has meant for him over the years, including the hard-earned discipline of emotional self-control and the realization that true leadership starts with self-leadership. We talk openly about his early mistakes, moments of emotional reactivity, and how learning to manage his responses shaped the leader he is today. Our conversation moves into the role of community in leadership, both inside and outside the workplace. Nicolas reflects on how surrounding himself with other entrepreneurs later in his journey changed his perspective, sharpened his thinking, and helped him grow in ways he wished he had embraced earlier. We explore why a hoarding vision can quietly damage an organization, how sharing it fosters alignment, and why allowing others' strengths to influence the business's direction builds trust and resilience over time. Nicolas also walks me through his entrepreneurial journey, from unexpected beginnings in playground equipment to building a nationwide operation that impacts communities, families, and children. What stands out is how his definition of success has evolved, moving from financial growth toward purpose, culture, and social impact. He shares a powerful story of betrayal that tested his trust and identity as a leader, and how that experience reshaped his commitment to culture, values, and compassionate decision-making. We close with a thoughtful reflection on compassion fatigue, parenting, unlearning old patterns, and what leaders can do when they feel overwhelmed by the weight of everything around them. Nicolas offers grounded advice on resetting, finding perspective, and remembering why the work matters in the first place. As you listen, I hope this conversation invites you to reflect on your own leadership journey and ask yourself, how are you choosing compassion while continuing to grow?  

What does it really mean to become unshakable when life starts testing you before you can even put words to what you are feeling? In this deeply personal episode of the Becoming Unshakable podcast, I sit down with my daughter, Gabriela, for a conversation I have long wanted to record. As her mom, I have watched her journey from the very beginning, through medical uncertainty, learning challenges, therapy rooms, and moments that could have easily shaken her sense of self. As a listener, you get to hear Gabriela tell her story in her own words, with honesty, reflection, and a quiet strength that continues to move me. Gabriela shares what becoming unshakable means to her, not as a destination, but as a grounded sense of peace, confidence, and presence. We talk openly about growing up with heart conditions, speech therapy, sensory processing differences, IEP support, and the emotional weight of feeling different at school. She reflects on how those early experiences shaped her resilience, empathy, and, eventually, her voice. There is a powerful moment when she talks about winning a speech competition in middle school, a full-circle reminder that growth does not always follow a straight line. Our conversation also looks forward. Gabriela offers thoughtful insight into Gen Z, what helps her generation feel valued at work, and why compassion, flexibility, and genuine care matter more than stereotypes. We explore self-leadership, boundaries, rest, and the importance of unlearning people-pleasing. She also reflects on her current role as a missionary at UC Berkeley, supporting others as they find community, meaning, and confidence in unfamiliar seasons of life. This episode is a reminder that unshakability is often built quietly, through perseverance, support, and learning how to care for yourself along the way. I hope Gabriela's story encourages you, especially if you are navigating change, doubt, or a season that feels heavier than expected. As you listen, I would love to know, what part of her journey resonated most with you, and where are you finding your own strength right now?  

What happens when two podcasters decide to slow down, join forces, and have the kind of conversation many leaders are quietly craving right now? This week, I am doing something I have never done before. I am collaborating with my friend and colleague, Dr. Robyne Hanley Dafoe, on a shared episode that will be available on both our podcasts. This is not an interview swap or a highlight reel. It is a real, unscripted conversation between two women who care deeply about leadership, resilience, and what it actually takes to stay grounded in a world that feels loud, divided, and emotionally exhausted. We talk openly about why self-leadership feels harder right now, why so many capable people feel stuck waiting for permission, and why caring leadership cannot stop at the edges of our organizations. Together, Dr. Robyne and I explore the connection between values, self-worth, perfectionism, and hope. We explain why hope is often dismissed as unrealistic, even though science suggests it may be one of the most practical tools we have. We also reflect on what it means to lead when you are tired, under-resourced, and still figuring things out yourself. You will hear us wrestle with real questions leaders face every day. How do you stay steady without pretending you are fine? How do you care for others without abandoning yourself? How do you build resilience without turning it into another performance metric? And how do hope, compassion, and self-leadership actually show up in daily choices rather than big statements? This conversation is personal, reflective, and deeply human. It is for leaders, caregivers, parents, and professionals who are trying to do good work without burning out. If you have ever felt pulled between responsibility and self-preservation, or wondered how to stay unshakable without becoming hardened, this episode is for you.  I look forward to your listening, reflection, and sharing what resonates most with you.   

What does it actually take to spot the leadership gaps that matter, especially when life and work keep speeding up? In this episode of Becoming Unshakable, I sit down with Erik Dodier, an entrepreneur who describes his career as a "30-year overnight success." Erik takes us from his early love of business and entrepreneurship to building a company through decades of pivots, pressure, growth, and change. What stood out to me right away was his willingness to discuss the pause that comes after the grind, that moment when you stop running and finally have enough space to reflect on who you became while you were building. Erik's definition of becoming unshakable is refreshingly grounded. It is the quiet confidence that comes from surviving hundreds of hard moments and realizing you are still standing. He shares a simple line that stuck with me, "Of all my bad days, I'm undefeated." And from there, we discuss pattern recognition as wisdom, how experience helps you respond with greater calm, and how looking back can help you face what is next with a little more air in your lungs. We also get into the real weight of leadership as teams grow. Erik opens up about a pivotal season in 2014, when his company had to narrow its focus and make a painful shift that changed people's careers. He describes doing it as humanely as possible, giving people time to retrain, find their path, or lean into the new direction. That conversation led us into something many leaders wrestle with: how to show care and compassion for others while you are privately carrying your own stress, doubt, and exhaustion. One of my favorite parts of this conversation is Erik's honesty about what kept him steady. He talks about books, biographies, and even motivational YouTube videos as tools to reset his mindset on hard days. He also shares how his leadership evolved from feeling he had to have every answer to recognizing that his real job was building the right team, removing obstacles, and focusing everyone on the problems that truly moved the business forward. We close with a powerful reminder for anyone who feels stuck right now. Erik's advice is to take the smallest step back in the right direction, because the shift you need might be closer than you think. As we step into 2026, he shares how he is using more time, greater intention, and AI tools as a sounding board to keep growing, personally and professionally. As you listen, I would love you to reflect on what is one leadership belief you have outgrown, and what is the smallest step you can take this week to steady yourself again? Share your thoughts with me.  I really want to hear what this brings up for you.  

What happens when the identity I hold most proudly becomes the very thing that limits connection? In this solo episode of Becoming Unshakable, I share a moment of reflection that surfaced for me during a retreat I attended in Canada at the end of the year. I went there to speak, but also to listen, learn, and be present as a participant. In the middle of all the meaningful conversations and connections, one simple question from another attendee stopped me cold and stayed with me long after the retreat ended. I have always been comfortable giving, serving, and pouring into others. That part of my leadership feels natural to me. But when I was asked whether I was truly open to receiving what others wanted to give in return, it forced me to look more closely at how often I move past praise, support, and presence without fully allowing it in. I realized that even with the best intentions, refusing to receive can quietly block trust and shared humanity. In this episode, I reflect on why receiving matters just as much as giving, whether we are leading teams, families, or communities. I explore how not allowing others to show up for us can limit their sense of purpose, their contribution, and even the growth of the relationship itself. When we deny others the opportunity to give, we may unintentionally slow progress, connection, and innovation. As I step into a new year, I invite you to reflect alongside me. If you identify as a giver, what would it look like to become a better receiver as well? And how might opening yourself to receive create deeper relationships, stronger teams, and a fuller expression of who we are meant to be?  

What does it take to lead with heart in one of the most demanding, misunderstood public service sectors? In this episode of the Leadership With Heart Podcast, I spoke with Billie Jo McCarley, Deputy Director of Operations at the Miami-Dade Water and Sewer Department.  From the moment I saw her speak on a panel, I was drawn to her clarity, purpose, and grounded approach to leading in a system that rarely gets the spotlight it deserves. Her words were honest, her tone firm, and her leadership style deeply human. Billie Jo shares her journey from a union kid in upstate New York to a Marine Corps officer, and now to her executive role overseeing one of the largest utilities in the country. She brings a refreshingly straightforward style to leadership, one rooted in ownership, structure, and service. What resonated most was how she balances military precision with a deep sense of emotional intelligence and faith. Her mantra is simple: understand people, respect their uniqueness, and make hard decisions without ever stripping someone of their dignity. We explored how she builds high-performing teams by focusing on talent, alignment, clarity, and trust. She described her people as "scrappy builders," but also reminded us that every person comes with a story, and our job as leaders is to create a space where that story matters. Whether shifting someone to a better-fitting role or navigating tough conversations with fairness and compassion, Billie Jo never loses sight of the mission: to serve the people of Miami-Dade County with integrity and purpose. Her belief that leadership is not about softening expectations but elevating them through care stayed with me. You can be clear, direct, and firm, and still lead with a heart full of compassion. That's the real balance we're all trying to strike, especially in times of uncertainty, change, and disruption. So here's my question: What does leadership with heart look like in your world, and how are you holding space for others while still pushing them to grow? I would love to hear your thoughts. Share your reflections with me, and let's continue the conversation.  

In this episode of the Becoming Unshakable podcast, I sit down with Neri Karra Sillaman, and this conversation stayed with me long after we stopped recording. I first met Neri at the Thinkers50 event in London, where she was recognized as a Radar Award winner. The moment she spoke about her work and her life, I knew I had to learn more. This episode is the result of that instinct. Neri shares her powerful journey as an immigrant entrepreneur and refugee, forced to leave Bulgaria at the age of eleven with her family and only two suitcases. She takes us inside what it means to rebuild life from a refugee camp, to navigate shame, loss, faith, and survival, and to carry those experiences into adulthood. What struck me most was how she reframes being unshakable, not as being unbreakable, but as being flexible, grounded in truth, and willing to live authentically even when life does not go as planned. We talk deeply about faith, worthiness, and the unseen forces that carry us through moments when the future feels impossible to imagine. Neri opens up about the scars that never fully heal, the role of self-awareness in leadership, and how community and compassion can serve as the foundation for both personal healing and business longevity. Her story behind writing Pioneers: Eight Principles of Business Longevity from Immigrant Entrepreneurs reveals how sometimes the work we resist is the work we are meant to do. This conversation is about resilience, but it goes beyond pushing through. It is about receiving as much as giving, about understanding your own worth, and about how early hardship can shape a deep capacity for connection, storytelling, and leadership. It is also a reminder that even in chaos, we can hold a vision for something greater. As you listen to Neri's story, I invite you to reflect on this. What part of your own story, especially the parts shaped by struggle, might actually be pointing you toward the life and leadership you are meant to live?  

What are the signals your team is receiving from you every single day, even when you think you are not sending any at all? In this episode of Becoming Unshakable, I reflect on my recent work facilitating deep listening sessions inside organizations and what those moments quietly communicate to employees. Again and again, I hear the same response. Something feels different. Something feels like it is shifting. The signal is not a speech or a strategy deck. It is presence. It is being seen. It is knowing someone is actually listening. I talk about why listening is one of the clearest expressions of caring leadership and how intentional signals can change culture faster than most formal initiatives. When people feel heard, they invest more. They stay engaged. They support one another. And they find strength even when work feels heavy or uncertain. This episode also turns inward. I explore the signals our own bodies send us every day and what happens when we ignore them. Unshakable does not mean unhurt or unaffected. It means grounded. It means having tools such as reframing, breathing, and self-awareness that help us steady ourselves before we crumble. As you listen, I invite you to consider this. What signals are you intentionally placing for your team, your family, and yourself? And what might change if you slowed down long enough to truly receive them?  

Have you ever noticed how easy it is to talk about resilience as if it is a single gear we should keep turning forever? That question has been sitting with me for a while. I have spent years teaching leaders how to build resilience and how to stay steady when life shakes the ground under their feet. I believe in that work with my whole heart. But lately something has shifted in me. I have been rethinking the way we treat resilience as endless forward motion, almost like we are supposed to sprint through every storm without ever stopping to breathe. In this solo episode, I share an honest look at my own evolution. I talk about the moment I realized that resilience without nourishment becomes a slow drain on our spirit. I describe the trap of powering through, the belief that toughness alone will carry us, and why I am moving toward something I call resilience plus. It is the space where grit meets care, where perseverance is paired with grounding, and where the ability to rise again is strengthened by the willingness to rest, pray, listen, and refill ourselves. I walk through the lessons that hit me during a retreat in Toronto, the ones that helped me see how nourishment is not a luxury but a condition for real resilience. I share what it feels like to stand in front of a room of people who are fully present, fully open, and fully human. I talk about the people who hold me, the friends and family who steady me, and why leadership requires us to build circles where we can be honest, soft, tired, hopeful, and strong in the same breath. This conversation is an invitation to explore your own understanding of resilience. It is a reminder that you can be powerful and weary, strong and tender, grounded and growing. You can fall and rise, and you can take a breath before you do it. And I would love to hear from you. What does resilience plus look like in your own life, and where are you finding the nourishment that helps you stay unshakable?  

Have you ever met someone in a fleeting moment and instantly sensed there was a deeper conversation waiting to happen? That is precisely what happened when I met Grantley Morgan at Thinkers50 in London. It was my very first time in the city, and there he was, tucked away in the corner, trying to enjoy a quiet bite before the next wave of conversations. Of course, I walked right up to him, probably catching him mid-chew, and within minutes, we were deep into a discussion about the kind of leadership people return to when the world around them feels uncertain. In this episode of Becoming Unshakable, Grantley and I explore a theme that leaders often overlook. Reliability. We talk about it as something steady, almost quiet, yet absolutely foundational. Grantley calls it positive predictability. That grounded presence where people know how you show up, they see the bar you hold for yourself, and they trust that your intentions match your actions. He describes how this connects with a second trait that leaders often talk about but rarely live consistently. A personal quality bar that never drops, even when pressure mounts. Our conversation moves through the realities of consulting culture, the pressure to prove yourself, the temptation to rush, and the personal work involved in shifting from competition to curiosity. Grantley shares moments where he pushed too hard, went too fast, and learned the hard way about the limits of carrying everything alone. His honesty around pressure, emotional regulation, and the need for shared accountability invites all of us to rethink how we use our influence. What I loved most was the way he frames leadership through clear intention. The idea of stepping away for fuel, stepping back for perspective, and stepping forward once curiosity returns. The way he holds failure as a sign of courage rather than incompetence. And the reminder that reliability has nothing to do with being safe or dull. It is the quality that lets people take bigger risks because they trust the leader beside them. Grantley left me thinking about the future of leadership and how each of us can create the conditions where our teams thrive. What would happen if reliability and excellence coexisted more often in our workplaces? What would it change about how we show up, how we collaborate, and how we carry our own emotional load? I would love to know what this conversation brings up for you. Which part resonates with your own experience of leading or being led? Share your thoughts with me.