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On this episode, Tiffani Huynh (Director of Legal Innovation, Technology, and Analytics at DHL) joined Alex Kelly to discuss her approach to process optimization, how she assesses legal tech providers, and how working for an organization that's known for efficiency informed her approach to legal ops initiatives.
Tiffani also shared her thoughts on the value AI can bring to in-house legal teams, and highlighted key learnings from her career journey.
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