The Helpers

Toward the end of our team’s time in Lake Charles, the city made one last push to clean up debris that was still left over from back-to-back hurricanes. No one could have predicted what happened next. In our final episode, we learn how residents are trying to move forward after a year of storms and how their experience could be repeated in other communities nationwide.More: Transcript of this episode

After severe storms struck Lake Charles, many homeowners expected to rebuild quickly. They had been paying home insurance premiums for years for just this moment. But instead of receiving prompt payouts, their claims were delayed and denied. In this episode, we learn how the insurance industry has started playing hardball after weather disasters — and what that might mean for communities across the country in the age of climate change.More: Transcript of this episode

People in Lake Charles expected the federal government to help them rebuild their battered city. That’s what they had been promised. That’s what had happened after previous storms. But this time was different. In this episode, we report on why the federal government kept thousands of storm victims waiting. And why similar neglect could happen anywhere in the nation.More: Transcript of this episode

In the wake of three historic storms, many residents of Lake Charles, Louisiana, were struggling. Roishetta Sibley Ozane felt she had to do something to keep her community together. She started feeding people, clothing people, even paying to house them in hotels. All while she struggled to find a permanent home for her six children. In this episode, we follow Roishetta as she becomes the safety net for a city that the federal government neglected.More: Transcript of this episode

In a span of nine months, Lake Charles, Louisiana, endured two hurricanes, an ice storm, and a flood. The federal government promised to help the city rebuild. But as time wore on, Lake Charles remained a sea of blue tarps and debris. People like Alexis Sheridan were struggling. Alexis, who was seven months pregnant, resorted to sleeping in a tent. In this episode, we spend time with Alexis and her fiancé as they search for somewhere to live before their baby is born.More: Transcript of this episode

In one year, Lake Charles, Louisiana, endured two hurricanes, an ice storm and a flood. The federal government promised help. Lake Charles is still waiting. And rebuilding on its own. In Deep, Season 2, begins September 27.Learn more: indeep.org

After months of research, In Deep reporters and editors have become fascinated with water infrastructure. But can they convince a Gen Zer to care? In this episode, Todd Melby, Annie Baxter and Dan Ackerman go head to head to persuade Erianna Jiles that she should care about water infrastructure. Who will succeed? We also answer listener questions on lead service lines and bidets!Photo: Erianna Jiles

Giant engineering projects didn’t solve all of Chicago’s water woes. Intense rainfalls are dumping more water on the city, resulting in more flooding. This despite about $4 billion in spending on one of the most expensive public works projects in the nation’s history. So what can Chicago do? Some point to green infrastructure — plants, trees, rooftop gardens — as one of the best ways forward. And we go to Philadelphia to see how that city is really embracing green.Photo: Todd Melby

In the 1990s, lakes and wetlands dried up in Florida’s fast-growing Tampa Bay region. Some attributed the drastic change to drought; others to overpumping of an underground aquifer. A pitched legal battle, known as the Water Wars, played out. Some government-run utilities wanted to keep pumping from the aquifer; others wanted to look for new water sources. Eventually, they began to work together to find multiple sources of drinking water.Guests:Randy and Mark Barthle, Barthle Brothers Ranch ownersHoney Rand, Water Wars authorEileen Hart, Tampa Bay resident and water rights activistKen Herd, Tampa Bay Water, chief science and technical officerRadhika Fox, US Water Alliance, chief executive officerPhoto: Courtesy of Tampa Bay Water

Today we leave the big cities behind and ask: How does rural America manage its water infrastructure? After all, one in five U.S. households isn’t connected to a sewer system. We visit the rolling mountains of Letcher County, Kentucky. There, in the early 1900s, coal mining firms built company towns with little attention to long-term infrastructure. Decades later, local residents are dealing with the consequences. We hear from former coal miner Carroll Smith about his push in the 1990s to bring clean drinking water and safe wastewater disposal to communities across the county. And we learn where he ran into challenges.Guests:Upmanu Lall, Director of the Columbia Water Center at Columbia UniversityCarroll Smith, former Judge Executive of Letcher County, KentuckyAllan Tuggle, retired minerEdna McBee, Millstone residentMark Lewis, General Manager, Letcher County Water and Sewer DistrictPhoto: Britta Greene