Can we agree on something? (SLAs)

06/05/2025

I. M. Wright’s “Hard Code”

0:00

10:46

Why do short clear SLAs improve your services, customer satisfaction, and life? How do you write and use an effective SLA?

D'autres épisodes de "I. M. Wright’s “Hard Code”"

Time to retire?
05/05/2026
11:20
When are you ready to retire? How do you prepare for a delightful retirement?
Boss go bye bye
07/04/2026
7:39
Why are people's common responses to losing their boss problematic? How do you deal constructively with a temporary manager?
Ne ratez aucun épisode de “I. M. Wright’s “Hard Code”” et abonnez-vous gratuitement à ce podcast dans l'application GetPodcast.
I am right, in a good way
03/03/2026
6:27
How can you be right and still be wrong? What approaches ensure you are heard and respected?
Am I doing a good job?
03/02/2026
10:46
What are the warning signs that tell you when you’re off track? How do you stay in your manager’s good graces?
Good vibrations
05/11/2025
8:13
When is your vibe important in business settings? What is the right vibe for interviews, crises, sharing bad news, and career conversations?
Natural consequences
07/10/2025
9:31
Why do people often fail to learn from mistakes? As a leader or mentor, how do you ensure folks understand the consequences of their actions and improve?
Meet the new boss
08/09/2025
10:18
How should you adapt to a new manager? What should you discuss at your first one-on-one?
Middle manager massacre (span sanity part deux)
03/06/2025
10:42
How do you reduce middle managers without harming productivity or employee development? Which middle managers should you keep?
Can we agree on something? (SLAs)
06/05/2025
10:46
Why do short clear SLAs improve your services, customer satisfaction, and life? How do you write and use an effective SLA?
Managing PMs
08/04/2025
12:09
How do guide PMs to positively impact your team, your business, and your customers? What if your peers and management chain all see the PM role differently?

Plus d'épisodes

Découvrez le meilleur des podcasts sur l'application GetPodcast.

Abonnez-vous à tous vos podcasts préférés, écoutez les épisodes sans connexion internet et recevez des recommandations de podcasts passionnants.

Une entreprise de

Can we agree on something? (SLAs)

I. M. Wright’s “Hard Code”

D'autres épisodes de "I. M. Wright’s “Hard Code”"

Time to retire?

Boss go bye bye

I am right, in a good way

Am I doing a good job?

Good vibrations

Natural consequences

Meet the new boss

Middle manager massacre (span sanity part deux)

Can we agree on something? (SLAs)

Managing PMs