Ep6: How do you build trust in banking?

On this episode, Tim Tyler and Christopher Papathanassi are joined by Dave Dadoun from Microsoft. Dave is Managing Director, Global Regulatory Compliance for Worldwide Financial Services. The perfect person to drop in and have a chat about regulation and cloud, and hopefully dispel some of the myths – if indeed they are myths – that can create a fog in our thinking.

On this episode, Chris Papathanassi and Tim Tyler talk about Wearables and the Internet of Things, and their potential within financial services: can we really take advantage of them or will it be a case of the Emperor’s new clothes? Fintech Fika is recorded live every Wednesday on the Finastra LinkedIn Live channel, so find us there to join the conversation, or search #fintechfika.

Christopher Papathanassi and Tim Tyler are joined by special guest Phil McGriskin, the CEO of payment service provider Vitesse. Vitesse currently focus on servicing the payments demands of the insurance sector, and Phil issued the challenge that insurance companies are showing corporate banks how to innovate. We talk through how insurtech is helping the insurance industry to modernise, and what some of the drivers behind change are. Fintech Fika is broadcast live every Wednesday on the Finastra LinkedIn channel, so find us there to join the conversation, or search #FintechFika.

This episode, in response to the news about the break up of a tech giant, Christopher Papathanassi and Tim Tyler are talking about whether technology is the best form of matchmaker, and if so – what can banks bring to the table?  Fintech Fika is broadcast live every Wednesday on the Finastra LinkedIn channel, so find us there to join the conversation, or search #FintechFika.

In this episode, Christopher Papathanassi and Tim Tyler talk about “BigTech versus FinTech: Sleeves up for a fight or ready to collaborate?”. As we witness the never ending growth of BigTech, do we see them venturing further and further in to financial services? If so, should they be subject to the same “too big to fail” protection as some banks seem to have, and therefore treated as a utility and heavily regulated? Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

This week, Chris and Tim are joined by Sean Duffy, former managing director with Barclays Corporate Banking, to talk relationships. Can a good relationship make up for bad service? Do we even need relationship managers any more, or are they an outdated mode of engagement? What change is technology bringing? Is change coming fast enough, or is it coming too fast? Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

After a last minute pivot, Chris and Tim are talking about what banks could learn from space. Not in terms of looking to the stars and hoping for inspiration – although that could be an option – but rather what is happening out in space and on planet Earth with regards to space technology, or space tech, and what are some of the learnings that we could use within the banking industry? Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

Tim and his guest host, Carlos Teixeira, are talking about the rise of digital assistants, and whether Alexa and her ilk really need access? Are we comfortable sharing enterprise data with public cloud platforms? What route does our data travel over to get from our bank to our voice assistant, and how crucial context is. Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

Chris and Tim talk about whether corporate banks are delivering for their customers. They discuss whether banks service what customers need, but perhaps not what their customers want. Plus, what is the entry point for this – are marketplaces the way forward, and are banks best placed to use them? Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.

This time, Chris and Tim talk about the issue of trust, and what this means for banks. Indeed, what do we even mean by trust – from trust in security through to trust in delivery and execution? Plus, how is trust perceived differently from retail banks to corporate banks. Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.