Digitising high touch, high value financial services with Matt Harvey

Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Host and gravity9 founder Noel Ady is joined by gravity9 AI Lead, Loghman Zadeh and Solutions Architect and gravity9 Partner, Tom MaruszakIn this episode, Noel, Loghman and Tom discuss Multimodal Artificial Intelligence. An advanced form of AI that can understand and interpret multiple data types such as text, images and audio to understand a user's needs and intentions more comprehensively. The gravity9 team discuss examples of AI multimodal, how we are using them and how we can better utilise them within an organizational environment to enhance the user experience and boost the effectiveness and efficiency of interactions.

Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Host and gravity9 founder Noel Ady is joined by gravity9 AI Lead, Loghman Zadeh and Solutions Architect and gravity9 Partner, Tom MaruszakIn this episode, Noel, Loghman and Tom discuss the AI Stack; a conceptual model depicting the layered structure of technologies, tools, and frameworks required to develop, deploy, and maintain AI applications. In this episode, Noel, Tom and Loghman break down the complexity and the integrated nature of various technologies that work together to create intelligent applications. 

Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Host and gravity9 founder Noel Ady is joined by gravity9 AI Lead, Loghman Zadeh and Solutions Architect and gravity9 Partner, Tom MaruszakIn this episode, Noel, Loghman and Tom discuss the challenges, applications, and advantages of AI Agents. Artificial Intelligent agents are intelligent tools that can analyze data and make decisions to achieve goals by assessing the environment and responding accordingly. Noel, Tom and Loghman break down how they work as well as discussing real-life use cases. 

Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Host and gravity9 founder Noel Ady is joined by gravity9 AI Lead, Loghman Zadeh and we welcome a very special guest Suhaib Mohammed from Microsoft.  Suhaib is a Lead Cloud Solution Architect within Healthcare and Life Science. In this episode, Noel, Loghman and and Suhaib discuss the benefits AI brings to healthcare and diagnosis and ultimately ask the question we all want to know the answer to - can AI help us live longer?

Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Host and gravity9 founder Noel Ady is joined by gravity9 AI Lead, Loghman Zadeh and we welcome a very special guest all the way from Silicon Valley, Viroo Mirji - Data and AI Lead for Microsoft.In this episode, Noel, Loghmand and Viroo discuss the issue of responsibility, trust, and ethics to ultimately determine why you really can trust in AI. 

Welcome to Digital Matters, the gravity9 podcast where we dive deep into the latest trends, insights, and innovations surrounding the digital evolution of your organisation. Host and gravity9 founder Noel Ady is joined by gravity9 AI Lead, Loghman Zadeh and gravity9 Solutions Architect, Tom Maruszak as we learn more about Retrieval Augmented Generation or RAG. RAG, is an approach in natural language processing that combines the strengths of retrieval-based and generation-based models. In this episode, Noel, Loghman and Tom break down the fundamentals of RAG while provide real-life use cases and organizational benefits. 

Welcome to episode two of the gravity9 series on Artificial Intelligence hosted by gravity9 founding Partner Noel Ady.gravity9 AI Lead, Loghman Zadeh joins the conversation as co-host. Loghman has over 20 years AI experience, working within a diverse range of industries creating machine learning models and using deep learning techniques to deliver insights and solve organizational challenges. Also joining the discussion is gravity9 Partner, Solutions Architect and all-round visionary, Tom Maruszak. Tom is at the forefront of designing cutting-edge, scalable solutions that revolutionize the digital landscape working with clients across industries. In this episode, Noel, Loghman and Tom address how the advancements in AI, particularly in natural language processing and large language models, are having significant impacts on the way we interact with technology and consume information. 

In the first in the gravity9 series on Artificial Intelligence gravity9 AI Lead, Loghman Zadeh, joins host Noel Ady.  With over 20 years AI experience, Loghman has worked within a diverse range of industries creating machine learning models and using deep learning techniques to deliver insights and solve organizational challenges. Also joining the discussion is gravity9 Partner, Solutions Architect and all-round visionary, Tom Maruszak. Tom is at the forefront of designing cutting-edge, scalable solutions that revolutionize the digital landscape working with clients across industries. In this episode, Noel, Loghman and Tom introduce how AI is changing the face of business and how organizations adapt to this challenge. From application modernization and becoming AI-ready to understanding where AI will fit in organisations' future, the team discusses where success is proven and where the technology is taking us. Listen to previous episodes or find out more on gravity9 at www.gravity9.com

In this episode hosts Andy Ross and Noel Ady speak with Managing Director or Sero Future Limited, Rob Kerr. A dynamic leader with a passion for delivering growth through the energy transition, Rob has over 15 yrs experience in the Energy sector and with that has developed a reputation for challenging the status quo, After spearheading the creation of a blue chip enterprise, challenger business Rob discusses the key to delivering successful change and how large corporations really can become disruptors. In this episode we learn;How culture is the key to delivering change, and why is is often the biggest hurdle to overcome.The challenge of not reverting to ingrained processes 'challenger organ rejection'.How cash restrictions can be the making of a challenger business - remove the risk, increase the innovation.How getting the customer experience right will both retain customer and reduce costs.How to create a supportive Ecosystem.Subscribe to the Digital Matters podcast or download via your preferred podcast provider. 

In this episode of Digital Matters gravity9 partners Andy Ross and Noel Ady speak with Matt Harvey, Head of Cross Product Sales and Development at NatWest Markets. Matt has worked in financial markets, trading and tech for the last 20 years and now leads electronification at NatWest Markets.  In this episode we discuss;Digitising high touch, high value human services without electronifying it out of existence.Developing the supplier, customer relationship into a partnership.How the financial market is commoditising development.Making technology natural to the process and not forcing it on the market.Structuring information through suitable technology solutions.Client acceptance of solutions and how to facilitate this.Subscribe to our podcast for all the latest episodes and our library of past discussions. Apologies for some sound issues experienced within this episode.