Episode 2. Sander Zelck: Masterclass on empathy

Sander Zelck is a human-centred designer in the world of services and strategies. As a researcher at the University of Antwerp he dove deeper in field of Product Service System Design and later worked at Design Studios Achilles Design and Studio Dott as Service Designer. Sander has a warm and human perspective on the craftmanship called "Design".Bibliography:Double Diamond https://www.designcouncil.org.uk/our-resources/framework-for-innovation/"We shape our buildings; thereafter they shape us" (Winston Churchill, 1943) https://www.parliament.uk/about/living-heritage/building/palace/architecture/palacestructure/churchillgedragenheid https://www.encyclo.nl/begrip/gedragenheidVanhooydonck, A., Caers, T., Parrilla, M., Delputte, P., & Watts, R. (2024). Achieving High-Precision, Low-Cost Microfluidic Chip Fabrication with Flexible PCB Technology. Micromachines, 15(4), 425. https://doi.org/10.3390/mi15040425Birgit Mager https://www.service-design-network.org/community/birgit-mager-sheher-4178Active listening https://wayne.edu/learning-communities/pdf/becoming-active-listener-13.pdfTolkien, J.R.R. The Hobbit, or, There And Back Again. George Allen & Unwin, 1937Paul Amadeus Dienach (2016). Chronicles From The Future: The amazing story of Paul Amadeus Dienach (edited by Achilleas Sirigos)Visual thinking and visual doingJoey Zeledón (2018). Touchy Feely: An Exploration of Emotional Ergonomics to Help Foster Empathy for Human-Centered, Inclusive DesignMarc Stinkdorn (2018). This is Service Design DoingLouise Downe (2020). Good Services: How to Design Services that WorkIDEO https://designthinking.ideo.comMusic composition and sound design: Gonzalo CuestasTracks:-In Between And Beneath The Earth.-Everything Will Be Cleansed By Water. -Life Will Arise Like The Wind.Graphic Design:Antonina Kozlova

Prof. Jouke Verlinden is Professor of Human-Centred Design at the University of Antwerp. His research is centred at the Augmented Craftring Lab, which explores digital fabrication, immersive design, and emerging forms of craftsmanship, combining engineering precision with creative exploration.BibliographyAnne Bekker, Jouke Verlinden (2018) Life Cycle Assessment of Wire + Arc Additive Manufacturing compared to green sand casting and CNC milling in stainless steel Acta Acust. Volume 5, 2021, 46 https://doi.org/10.1051/aacus/2021041Journal of Cleaner Production Volume 177 10 March 2018, Pages 438-447 https://doi.org/10.1016/j.jclepro.2017.12.148Mehmet Ozdemir et al. (2021) Towards 3D printed saxophone mouthpiece personalization: Acoustical analysis of design variations https://doi.org/10.1051/aacus/2021041Michael Schrage (1999) Serious Play: How the World's Best Companies Simulate to Innovate.Chef Grant Achatz https://en.wikipedia.org/wiki/Grant_AchatzNigel Cross (2006) Designerly Ways of Knowingor the paper Nigel Cross (1982) Designerly Ways of Knowing Design Studies Volume 3, Issue 4 , October 1982, Pages 221-227 https://doi.org/10.1016/0142-694X(82)90040-0Double Diamond https://www.designcouncil.org.uk/our-resources/framework-for-innovation/Donald A. Schön (1992) The Reflective Practitioner.Victor Papanek (2019) Design for the Real World.Johan Redström (2017) Making Design Theory https://doi.org/10.7551/mitpress/11160.001.0001Nigel Cross (1999) Natural intelligence in design Design Studies Volume 20, Issue 1, January 1999, Pages 25-39.Dick, P. K. (1959). Time out of joint. Lippincott.Eckert, C., Clarkson, P. J., & Stacey, M. K. (2004). The lure of the measurable in design research. In DS 32: Proceedings of DESIGN 2004, the 8th International Design Conference, Dubrovnik, Croatia (pp. 21-26).Isaksson, O., & Eckert, C. M. (2022). Designing innovation–the role of engineering design to realise sustainability challenges. Proceedings of the Design Society, 2, 1021-1030.Pieter Jan Stappers and Elisa Giaccardi Research through Design https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/research-through-designImre Horváth (2017). A method for systematic elaboration of research phenomena in design research.Imre Horváth (2007). Comparison of three methodological approaches of design research.Music composition and sound design: Gonzalo CuestasTracks:-In Between And Beneath The Earth.-Everything Will Be Cleansed By Water. -Life Will Arise Like The Wind.Graphic Design:Antonina Kozlova