410 Founders, Keepers: Rich Hagberg & Tien Tzuo on the Data-Backed Truth About Entrepreneurship

The business world rewards those bold enough to bet on seismic shifts; those who don’t just ride the wave, but fundamentally reshape the tide. In a fascinating conversation with Tien Tzuo, legendary founder of Zoura, we get a rare look into category design, entrepreneurial persistence, and the mindset required to rewire an entire industry, as Tzuo did for the subscription economy. As technology continues to accelerate, with AI now setting the stage for yet another major leap, this dialogue holds powerful lessons for anyone seeking to lead, not follow. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.   Building Enduring Category Leaders: Evangelism and Timing Legendary startups aren’t created by chance. As Tien Tzuo describes, successful category creation starts with seeing a shift others overlook, then boldly evangelizing that vision. "Part of the category is to say, okay, there's a shift that's happening with this new technology. It's a significant, meaningful, profound shift." - Tien Tzuo Tien Tzuo’s journey with Zoura began well before “subscription” was a buzzword; when Netflix mailed DVDs and Wall Street scoffed at recurring revenue. He and his team endured blank stares and skepticism, proving that timing, storytelling, and the relentless ability to communicate the new reality separates mere participants from true category leaders.   The Relentless Power of Story and Persistence Distilling complex ideas into a market-moving narrative is as important as technical innovation. Tzuo credits much of Zoura’s momentum to persistent storytelling: on stage, in books, and across every communication platform available. “What I saw was good storytellers…talk about a big, big trend that’s happening all around us…the market, the world.” Writing a book, he admits, was hard but necessary. "The only person that can tell your company story is you. Right, because it’s your idea, it’s your vision." For founders, being ignored or doubted isn’t a sign to pivot away; it’s a signal to refine and hammer home the message until the world is ready to hear it.   Tien Tzuo's Advice for Category Creators in the AI Era Today, the pace of change is faster than ever. Yet the recipe for winning new categories remains strikingly consistent. Tzuo counsels entrepreneurs to begin with their unique insight into a megatrend, not with the category label itself: “Don’t start with a category. Start with…what gives you a right to exist?” - Tien Tzuo The logic applies in AI as much as SaaS: massive investments will be lost by those chasing what’s already established, while the next category-defining companies will stay close to their customers, listen relentlessly, and focus on the transformation they alone can catalyze. As Tzuo puts it, “With every new technology shift, there's an opportunity to displace an incumbent.;” if you have the courage to shape, not just surf, the future. To hear more from Tien Tzuo on the art of Category Making, download and listen to this episode.    Bio ChatGPT said: Tien Tzuo, acclaimed author of Founders, Keepers, is a visionary entrepreneur and respected thought leader in the subscription economy. Best known as the founder and CEO of Zuora, he has helped redefine how companies build recurring revenue models, drawing on decades of experience at the forefront of technology and innovation. In Founders, Keepers, Tien shares powerful insights on leadership, culture, and the enduring commitment required to build companies that last. His writing blends practical guidance with stories from his own journey scaling global businesses. A sought-after speaker and mentor, Tien inspires founders to stay true to their mission while adapting to change, fostering organizations that thrive for generations.   Links Connect with Tien Tzuo! Zuora Website | LinkedIn | Medium

When it comes to startup success, few voices are as insightful as Rich Hagberg and Tien Tzuo. On this episode of “Christopher Lochhead: Follow Your Different,” these two innovators unveiled the complex tapestry of traits, behaviors, and pitfalls that define great founders. With decades of psychological research and hands-on experience in the tech ecosystem, they’ve distilled their findings in their new book, Founders, Keepers: Why Founders Are Built to Fail and What It Takes to Succeed. This lively, honest conversation goes far beyond the usual business platitudes, aiming to equip listeners, whether aspiring entrepreneurs, seasoned founders, or investors, with tools for self-awareness, adaptability, and ultimately, building companies that last. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.   The Double-Edged Sword of Founders: Why Strengths Can Be Weaknesses One of the core insights that Hagberg and Tzuo bring forward is the “double-edged sword” nature of founder psychology. Successful founders often possess massive vision and creative drive, seeing the future before others do and inspiring teams with almost evangelical zeal. Yet, these very strengths can morph into ticking time bombs as companies grow. Founders are frequently high in vision but far less gifted in execution or relationship building. Hagberg’s decades of data, including 50+ measured personality elements and 46 leadership competencies, reveal consistent patterns: founders often struggle to manage and scale companies beyond their own shadow. As Hagberg observes, those strong on visionary skills can be “allergic to structure,” resisting the very systems and processes that enable growth and stability. Tien Tzuo, drawing on his own journey as a founder, recounts the moment when his company started unraveling as it outgrew his initial hands-on approach. The culture suffered, teams fragmented, and productivity declined. Only by honestly confronting his own leadership shortcomings and seeking help from coaches like Hagberg, was he able to pivot and build an organization beyond himself. The lesson is clear: self-awareness is not optional; it’s the foundation for sustainable success.   The Critical Role of Self-Awareness, Adaptability, and “Recovering Founders” Delving deeper, Lochhead, Hagberg, and Tzuo discuss a trait that repeatedly separates successful founders from those destined to “blow up”: brutal, reflective self-awareness. Hagberg’s research shows that founders who actively seek feedback, reflect on both successes and failures, and are open to learning are dramatically more successful than their peers. It’s not just about innate curiosity; it’s about the willingness to recognize weakness, hire complementary strengths, and genuinely adapt as the organization matures. This journey often requires what the guests jokingly call becoming a “recovering founder,” someone who learns the hard way that vision alone won’t scale an enterprise. The most successful founders are those who create adaptable organizations, listen keenly to advisors and employees, and deliberately build processes for collective decision-making. They reserve their opinions in meetings, choosing instead to solicit diverse viewpoints before weighing in; a counterintuitive move that leads to more honest conversations and smarter strategy. The inability to adapt, on the other hand, is lethal. Data from Hagberg’s cohorts shows that unsuccessful founders are consistently more egotistical and stubborn, craving to be right over being successful and cultivating environments where disagreement is stifled. This leads to what Hagberg terms “sunflower bias”; teams that simply turn to follow the founder, rather than challenging assumptions or uncovering blind spots.   Building Teams, Accountability, and the Myth of the Asshole Genius

On this episode of Christopher Lochhead: Follow Your Different, in an unfiltered and deeply human conversation with Christopher Lochhead and Eddie Yoon on their Creator Capitalist Conversation, Monroe Jones traces his journey from the experimental studios of Alabama and Nashville to working alongside icons like U2, Stevie Nicks, and David Crosby. Through stories of uncertainty, obsession, and unlikely breakthroughs, Monroe offers a blueprint for building a life and career powered by authentic passion and “slow dopamine.” If you’ve ever wondered what it takes to create a meaningful, enduring legacy in the music business, or any creative field, legendary Grammy-winning producer Monroe Jones offers a masterclass in the transformative power of obsession, generosity, and self-forgetfulness. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.   The Art of Serendipity: Building a Life Through Obsession and Generosity From the earliest moments of the conversation, it’s clear Monroe Jones’ career wasn’t pursued with a perfect plan, but rather, navigated by an intense pull, what he calls “the disease” of creativity. Growing up in the South, Monroe was steeped in family, tradition, and, crucially, music; a world that intersected unexpectedly with architecture, marketing, and the showmanship of the British pop invasion. By his teens, Monroe was constructing makeshift studios, experimenting with reel-to-reel tape machines, and hustling his way through the yellow pages of Nashville’s Music Row. Resourcefulness was his secret weapon. For nearly a decade before his breakthrough, Monroe lived on a writer’s stipend, stacking thousands of “unseen reps” in the studio, all the while feeling compelled to create, regardless of circumstance. But perhaps what truly sets Monroe apart is not just the hustle or even the technical prowess, but his commitment to generosity and openness within creative communities. He recounts transformative moments: in dimly lit control rooms at A&M Studios or impromptu sessions with future legends, where serendipity and relationships created leaps of opportunity. “A lot of it is in a Forrest Gump sort of way,” Monroe laughs, describing chance encounters with the likes of Bono and Jimmy Iovine. Yet these “lucky breaks” were only possible because Monroe had prepared meticulously for a decade, learned every piece of new technology, and was always willing to show up for others, both as a collaborator and behind the scenes. “Creativity is freedom for me,” he declares. “If I can make something, boy oh boy. That’s it.”   Design, Songwriting, and the Architecture of Lasting Craft One of the most insightful threads running through the conversation is Monroe’s unique perspective on the parallels between songwriting, architecture, and marketing. He attributes much of his creative worldview to both his father, a celebrated architect, and a college professor who urged him to pursue his true passion. The insight? Structure underpins all acts of creation, whether building a cathedral or crafting a pop anthem. Monroe sees songs as buildings, each with their own rooms (verses, choruses, bridges) and design principles, a blend of logic, beauty, and flow. This architect’s eye carries over to his work with artists at every stage, from the earliest demos to Grammy-caliber productions. Monroe’s obsession with “stacking reps”, hours spent learning, iterating, and failing, is the invisible scaffolding behind creative legends. He reflects on years in the studio as both exhilarating and grueling, emphasizing that the foundational investments of time and curiosity yield not just technical mastery, but an enduring inner capital of confidence, relationships, and creative assets.   Slow Dopamine: The Bliss of Self-Forgetfulness and the True Creative Edge Perhaps the richest takeaway from Monroe’s journey is hi...

On this episode of Christopher Lochhead: Follow Your Different, we welcome back Ray Wang, principal analyst and CEO of Constellation Research, for a dynamic discussion on technology’s future. We explore the explosive rise of AI-native companies, the shifting global tech landscape, and the urgent need for U.S. manufacturing revitalization. Ray also highlights NVIDIA’s dominance in AI, the U.S.-China tech rivalry, and challenges facing Western innovation. The conversation addresses local governance, inefficiencies in public spending, and the importance of community-focused leadership. Insightful and timely, the episode offers a candid look at the opportunities and risks shaping tomorrow’s tech-driven world. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. Ray Wang on the Rise of AI Exponential Companies: Redefining Tech’s Competitive Landscape The tech industry is undergoing a radical shift as “AI exponentials” redefine how companies launch, scale, and compete. Coined by Christopher Lochhead and analyst Ray Wang, these ultra-lean ventures harness artificial intelligence to achieve extraordinary efficiency, often generating tens of millions in annual recurring revenue with only a few employees. ServiceNow’s rise to a $180 billion market cap illustrates the long arc of cloud innovation, but today’s startups push the model further. Sites like tinyteams.xyz track firms posting up to $20 million ARR per employee, while projects such as Turbo Learn AI, built by college dropouts using only ChatGPT, AWS, and Perplexity, show how minimal capital can now create high-impact software. This “atomization” of business echoes biotech’s disruption of big pharma: innovation emerges outside legacy giants, who increasingly serve merely as distribution channels. The next frontier may be one-person, billion-dollar enterprises, unleashing vast creative potential while reshaping society. Ray Wang on the White Collar Recession and the AI-Driven Future of Work Ray Wang warns that the world is entering the largest White-Collar Recession yet, driven by rapid automation and AI. Tech giants like Microsoft and Nvidia expect to double revenue without adding comparable headcount, transforming the workplace from a broad pyramid into a narrow diamond. This shift threatens entry-level and managerial roles, leaving young workers with limited opportunities and older professionals facing displacement despite valuable expertise. Rather than simple layoffs, Ray sees an evolution of work. Experienced knowledge workers, equipped with affordable, scalable tools, are more likely to launch their own ventures than climb shrinking corporate ladders. Venture capital, built for slower, capital-heavy startups, struggles to keep pace as AI founders can bootstrap to profitability. The next two years, he predicts, will usher in a golden age of AI entrepreneurship. Yet this transformation raises urgent questions about mentorship, economic mobility, and how society will adapt alongside technological progress. Geopolitical AI, the US-China Cold War, and the Battle for Humanity’s Future Ray Wang casts the US–China tech rivalry as a defining struggle for humanity’s future: one fought with chips, algorithms, and influence rather than weapons. He contrasts China’s centralized, surveillance-driven AI model with the West’s ideal of decentralized abundance and freedom. This conflict, simmering for over a decade, now plays out in debates over chip exports, data sovereignty, and social-media persuasion wars. America currently holds a three-year chip advantage through companies like Nvidia, which dominate both hardware and AI software ecosystems. But Wang warns this lead is fragile: Chinese engineers are skilled, manufacturing capacity is world-class, and Europe risks irrelevance unless it chooses a side.

On this episode of Christopher Lochhead: Follow Your Different, we welcome back marketing leader and author Laura Ries for the conclusion of their two-part conversation. If you haven't listened to part 1 or would like to remind yourself where we left off, you can check it out here for a quick recap (FYD 405).  Laura shares insights from her new book, The Strategic Enemy, emphasizing the importance of defining what your brand stands against. The discussion covers lessons from her father Jack Trout’s legacy, the power of positioning, and the role of visual storytelling in marketing. Laura has been on the frontlines of marketing for decades, carrying on the legacy of her father, Al Ries, and pushing the boundaries of positioning with her own punchy perspective. So what’s the real difference-maker in a market crowding with noise, AI, and everyone vying for a sliver of attention? It’s not merely being seen. It’s being distinct, thanks to the power of strategic opposition. Join us as we get into it and more with Laura Ries. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.   Opposition over Superiority Laura puts it in plain English: “The mind understands opposition faster than superiority.” Translation? If you want people to quickly get why they should care, you have to tell them what you’re not. Chick-fil-A isn’t just for chicken lovers, it’s for people who are tired of burgers. In-N-Out doesn’t bother with chicken or vegan burgers; they double down on a simple, hyper-focused menu that stakes out clear territory against the bells and whistles of modern fast food. When brands define WHO or WHAT they’re battling, it’s easier for us to pick sides. Defining an “enemy” isn’t about trash talk, it’s about clarity. It sharpens what your business stands for, attracts loyal fans, and carves out space the competition can’t touch.   Laura Ries on Finding Your Horse & Riding It This goes deeper than companies. The idea holds for personal brands, careers, even college choices. Laura recalls her father’s (now out-of-print) classic “Horse Sense”: don’t desperately try to do everything yourself; align yourself with the right “horse” (be it a category, a company, a person) and let synergy do the work. In a world of endless new tech and shifting industries, picking the right vehicle can be everything.   Stop Chasing Attention. Start Picking Fights (the Smart Way) At the end of the day, nobody cares about your journey just for the sake of it. They care about how you make THEM matter, how you help them win THEIR battles, or fight an enemy they find worth taking down. So, next time you’re tempted to “go viral,” ask yourself: Are you actually useful, or just noisy? Have you defined your enemy? Because if your brand (or your career) doesn’t stand against something, it’s just floating in the middle… and nobody roots for the middle. Laura’s full-throttle approach: get clear, get focused, and don’t be shy about drawing a line in the sand. To hear more from Laura Ries and her thoughts on Strategic Opposition, download and listen to this episode.    Bio Laura Ries is a leading marketing strategist, best-selling author, and global keynote speaker. She is the co-author of several influential books on branding, including The 22 Immutable Laws of Branding and The Fall of Advertising & the Rise of PR written with her late father and legendary positioning pioneer, Al Ries. Her new book The Strategic Enemy: How to Build & Position a Brand Worth Fighting For will be published in September 2025 by Wiley. As chairwoman of RIES, the consulting firm she founded with Al, Laura has advised Fortune 500 companies and startups alike on building powerful, enduring brands. Her expertise lies in positioning, brand focus, and creating category dominance in competitive markets.   Links Connect with Laura Ries!

If you’re fascinated by the intersection of deep human connection and legendary entrepreneurship, this episode of Christopher Lochhead: Follow Your Different with Brad Feld is a masterclass. Brad Feld, co-founder of Techstars and Foundry Group, unpacks the profound philosophy at the heart of his new book, "Give First: The Power of Mentorship," offering both tactical wisdom and hard-won personal perspective. This is not the typical “give-back” story, but a look at how true mentorship and generosity fuel the careers and lives of those willing to embrace a different approach. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.   Brad Feld on Mentorship: More Than the “Guru on the Mountaintop” Myth Brad Feld’s journey with mentorship began in his youth, encountering influential figures before “mentoring” was even part of the social lexicon. Like many from the 1970s and 1980s, he didn’t realize the people shaping his trajectory were mentors, but the relationships he had changed everything. Critically, Feld draws a distinction between mentors and gurus: the former guide, question, and encourage self-discovery; the latter simply impart answers from a higher level. He notes that over time, truly powerful mentorship evolves: “There’s a magic trick where mentors become peers." - Brad Feld Real mentoring relationships become two-way streets—everyone learns, everyone grows.   Give First: Non-Transactional Generosity as a Superpower At the heart of his philosophy is a core principle: "Give First" means putting energy into a system without a required transactional expectation of return. This, Feld insists, is not simple altruism nor traditional “pay it forward,” which often feels obligatory or limited to later stages of a career. Instead, giving first is a chosen mindset, accessible at any stage and open to anyone: students, new grads, and seasoned executives alike. A key insight: “Pay it forward is obligatory," Feld explains, "Give First is non-transactional. There’s no obligation.” This liberation from expectation creates space for unexpected returns in relationships and opportunities, often arriving from unrelated directions and on unpredictable timelines.   Brad Feld on the Art (and Challenge) of Being Accessible: Random Days and “Assignments” As an influential figure in the startup world, Feld faces a deluge of requests from aspiring entrepreneurs and peers alike. Balancing generosity and boundaries is an evolving practice. His solution was to create “Random Day”: a designated day each month packed with 15-minute meetings open to anyone interested. This provided structure, scale, and protection from being overwhelmed, while also ensuring he could still make a meaningful impact and learn from every encounter. Equally important is Feld’s email “assignment” technique. Rather than simply agreeing to every meeting, he requests more specificity from senders, an effortful response that immediately filters for genuine intent. Feld’s data is telling: about 50% of people simply never reply to the assignment, allowing him to focus energy on the truly motivated, engaged few. To hear more from Brad Feld and how Giving First is a Superpower, download and listen to this episode. Bio Brad Feld is a venture capitalist, entrepreneur, and author with more than three decades of experience in investing and building startups. He is a co-founder of Foundry Group, a Boulder-based venture capital firm focused on early-stage technology companies. In addition to his work with Foundry Group, Brad co-founded Techstars, one of the world’s most successful startup accelerators, helping thousands of entrepreneurs launch and scale their businesses. He is also deeply involved in fostering entrepreneurial communities worldwide. An avid writer, Brad has authored several books on startups and venture capital.

On this episode of Christopher Lochhead: Follow Your Different, we sit down with marketing royalty Laura Ries, the daughter of Al Ries and Chairwoman of RIES, to unpack what makes for truly powerful brand building. The discussion, sparked by American Eagle's controversial Sydney Sweeney campaign, offers a masterclass in cutting through the noise and making brands that dominate for decades, not just news cycles. In a world obsessed with fleeting attention spans, viral TikToks, and celebrity partnerships, the rules for building a lasting brand have never been more confusing, or more misunderstood. When “attention” has become the trending currency, too many marketers forget the fundamental principles that separate overnight sensations from category-defining legends. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. Chasing Attention Versus Owning a Strategic Position Laura Ries doesn’t mince words. Right from the start, she asks, “Are we just going out for attention’s sake?” In the American Eagle campaign, the retailer had Sydney Sweeney, a star adored by a young demographic. front and center with the tagline “Sydney Sweeney has great jeans.” The resulting hullabaloo proved attention-grabbing, but Laura and Christopher quickly zero in on the flaw: it was a win for Sweeney’s personal brand, maybe the category of jeans, but not for American Eagle. Compare this to the iconic Brooke Shields for Calvin Klein moment, seared into pop culture by its taboo-breaking line: “Nothing comes between me and my Calvins.” Everyone still remembers it. And Shields herself, now in her 50s and 60s, gets asked about it to this day. Why did it stick when so many celebrity-driven campaigns fade fast? Laura argues the difference is clear: Calvin Klein tied a provocative moment to a real, ownable positioning idea. It wasn’t just attention; it was differentiation, and it transformed the brand. The Leader, the Challenger, and the Power of Contrasts Christopher then adds, “The category king of jeans is Levi Strauss”. If you’re not the leader, you can’t just market the category; you must establish a well-defined, opposite position. Calvin Klein’s campaign worked because it created a contrast in the market: there’s an implied competitor, a reason to choose Calvin’s over everything else. American Eagle, on the other hand, failed to anchor its campaign in any clear difference or strategic enemy. Christopher asks, “If you’re American Eagle, what the fuck are you doing?” To this, they both agree: at the very least, American Eagle, given its patriotic name, should have leaned into American-made authenticity rather than a generic celebrity endorsement disconnected from any unique brand promise. Category Design: The True Differentiator Brands like Dude Wipes and Liquid Death exemplify the playbook for building new categories, and thus, legendary brands. Dude Wipes didn’t invent wipes, just as Liquid Death didn’t invent water. But they staked out a radically different, memorable position: “Dude” wipes for men, and canned water that resembles a beer or energy drink and brands itself as death to plastics. This isn’t attention for attention’s sake; it’s strategic, memorable, and deeply anchored to a big idea: a core enemy, a new experience, a bold promise. To hear more from Laura Ries and her thoughts on why virality isn't enough to build a legendary brand, download and listen to this episode. Bio Laura Ries is a leading marketing strategist, best-selling author, and global keynote speaker. She is the co-author of several influential books on branding, including The 22 Immutable Laws of Branding and The Fall of Advertising & the Rise of PR written with her late father and legendary positioning pioneer, Al Ries. Her new book The Strategic Enemy: How to Build & Position a Brand Worth Fighting For will be published in S...

On this episode of Christopher Lochhead: Follow Your Different, we sit down with Chris Happ, co-founder and CEO of Virtuous AI, to discuss the urgent need for businesses to embrace AI. We explore how companies have a narrow two-year window to integrate AI deeply or risk being left behind. Chris shares real-world insights on closing the “execution gap” with AI, treating AI as a true business partner, and why curiosity is now the top skill for leaders. This episode is essential listening for marketing professionals and executives navigating the AI-driven future. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. Chris Happ on the AI Tipping Point for Business If you’re a business leader, entrepreneur, or marketer, you’re standing at a crossroads. The AI revolution isn’t coming—it’s already here. Christopher sat down with Chris Happ, CEO of Virtuous AI, to tackle a critical question: Do businesses have just two years to embrace AI, or risk being overtaken by it? This is not just another tech hype cycle. As Chris Happ puts it, companies will either become AI-first or become fossils. The pace of change is relentless, and the window to act is closing fast. The Urgency: Why the Next Two Years Matter Chris Happ and Christopher Lochhead draw a powerful parallel between today’s AI moment and the dawn of the commercial internet in the late 1990s. Back then, the fear was being “Amazoned”—disrupted by a digital-first competitor. Today, the risk is being left behind by AI-native businesses. Chris estimates that businesses have about a two-year window—maybe less—to make AI a core part of their operations before the competitive gap becomes insurmountable. The pace of AI development is exponential. What seemed impossible last year is table stakes today. And this isn’t just a tech problem; it’s a business survival issue. Every industry, from butchers to billion-dollar enterprises, is at risk. The advice is clear: start now. Don’t wait for AI to “mature.” The companies that experiment, learn, and iterate today will dominate tomorrow. Look at how leading companies are using AI—not just in Silicon Valley, but in your own industry. The Execution Gap: The Real Barrier to Growth Most successful companies already have solid strategies. The real challenge is execution. Chris Happ calls this the “execution gap”—the chasm between what you plan and what you actually deliver. As companies grow, executing on strategy becomes exponentially harder. Critical information is often locked away in different departments or systems, and too much time is spent on repetitive, low-value tasks. AI can close this gap by analyzing data and generating insights in seconds, not weeks. AI-driven processes reduce human error and ensure best practices are followed every time, enabling you to do more with less and scale your operations without scaling your headcount. Chris Happ shared a story where Virtuous AI’s “Violet” answered a complex business question in just 26 seconds—a task that would have taken a traditional data team two weeks. The lesson: map out where your strategy breaks down in execution, identify the bottlenecks, and pilot AI solutions in high-impact areas like sales forecasting, customer segmentation, or process automation. To hear more from Chris Happ and how you can turn AI into a valuable business partner, download and listen to this episode. Bio Chris Happ has served as Chief Executive Officer of Virtuous AI since June 1, 2024, leading the company’s move from beta into enterprise-ready deployments of its “AI in a Box” platform. An experienced tech executive and entrepreneur, he previously co‑founded blueSolutions (exiting to Hubwoo), led Goby through growth to exit via Conservice, and scaled MarketTime to 780 % revenue growth and Inc. 5000 recognition. A graduate in Economics from Miami University,

On this episode of Follow Your Different, Christopher Lochhead welcomes “IRON” Mike Steadman, a former Marine officer, national boxing champion, and entrepreneur into another installment of Creator Capitalist Conversations. Together, they explore Mike’s inspiring journey from military service to empowering Black veteran entrepreneurs. The conversation highlights the importance of identity, resilience, and mindset in overcoming challenges and reinventing oneself. This episode is a must-listen for anyone seeking inspiration and actionable advice on personal growth and entrepreneurial success. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go.   Embracing Identity Transformation In the world of entrepreneurship, few stories are as compelling as that of “IRON” Mike Steadman: a former Marine officer, three-time national boxing champion, and now a category designer and advocate for Black veteran entrepreneurs. Mike’s identity was deeply rooted in his military service. Transitioning to civilian life, he faced the challenge of being seen as "just a boxing coach" rather than the multifaceted leader he knew himself to be. Working with performance psychologists and entrepreneurial mental health coaches, Mike learned to step back and view himself from a broader perspective, a process he calls "psychological distancing.” By intentionally shaping his identity, Mike was able to move from being defined by his past roles to actively designing his future as an entrepreneur and advocate.   Resilience Through "Time Under Tension" Just as boxers build strength and skill through grueling training, entrepreneurs develop their instincts and capacity by enduring the pressures of business. When COVID-19 shut down Mike’s in-person boxing business, he faced a moment of defeat. Instead of giving up, he used the crisis as a catalyst to pivot—launching a podcast and building a new business model from scratch.   Motivation Beyond Money Financial goals are important, but lasting motivation comes from deeper sources—purpose, impact, and community. Mike found that helping others succeed (as a ghostwriter and editor) was more fulfilling than chasing personal accolades. Inspired by a business coach’s analogy, Mike emphasizes nurturing the "soil" of your life—health, relationships, and mentorship—so your business can thrive. Mike also noticed that as he hit financial milestones, the excitement faded. He began to set new, personal challenges—like running a marathon or reaching Everest Base Camp—to keep himself engaged and fulfilled. To hear more from “IRON” Mike Steadman and his thoughts on reinventing oneself and looking at things from different POVs, download and listen to this episode.   Bio “IRON” Mike Steadman is a Marine Corps Infantry Officer turned entrepreneur, author, and boxing coach. As the founder of IRONBOUND Boxing, he empowers youth in Newark through boxing, mentorship, and enrichment programs. Mike also leads IRONBOUND Media, helping veteran-owned businesses build impactful brands through podcasting. A U.S. Naval Academy graduate and combat veteran, his leadership philosophy integrates discipline, resilience, and service. Mike hosts the “Confessions of a Native Son” podcast, exploring race, business, and personal growth. Passionate about social impact, he continues to create opportunities for underserved communities, embodying his mission to fight for those without champions in their corner.   Links Connect with “IRON” Mike Steadman! Website: IronboundBoxing.org | IronboundMedia.com | DogWhistleBranding.com Linkedin: in/Iron-Mike-Steadman Instagram: @IronMikeSteadman   We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, X (formerly Twitter), Instagram,

On this episode of  Christopher Lochhead: Follow Your Different, Christopher and his fellow Category Pirates explore the concept of retirement, challenging the traditional notion that it is the ultimate goal of one's career. Instead, they advocate for a paradigm shift, suggesting that work can be a source of meaning, freedom, and joy. They discuss the "big retirement lie," advocating for a life and career one doesn’t want to retire from. Eddie shares his view of retirement as a "runway" for continued growth. The Pirates collectively emphasize the importance of meaningful work and encourage everyone to design careers that align with their passions, making work a rewarding aspect of life. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. The Concept of Retirement Christopher sets the stage by inviting listeners to explore what he calls the "big retirement lie." He challenges the conventional wisdom that retirement is the golden pot at the end of a long work journey. Instead, he suggests that work can be a source of fulfillment and joy, rather than something to escape from. He cites examples of individuals like Mick Jagger and Dolly Parton, who continue to work and find meaning in their careers well into their later years. The conversation aims to inspire listeners to rethink their relationship with work and consider how they can design a life that integrates work as a rewarding aspect rather than a burdensome obligation. The "Big Retirement Lie" Katrina expands on the idea of the "big retirement lie." She argues that the conventional wisdom of working hard, saving money, and then retiring to enjoy life is flawed. Instead, she encourages listeners to consider how they can design their lives and careers in such a way that they never feel the need to retire. This perspective shifts the focus from a future escape to a present engagement with work that brings joy and satisfaction. Eddie shares his personal journey and insights regarding retirement. He describes retirement not as a final destination but as a "runway" that allows for continued growth and exploration. He reflects on his own experiences, noting that he has retired multiple times, only to find himself drawn back into work that he loves. Eddie emphasizes that the idea of retirement as a permanent stop is misleading; instead, he views it as a layover on a journey filled with opportunities for new adventures. The Importance of Meaningful Work Eddie discusses the significance of meaningful work, arguing that the pursuit of financial freedom should not overshadow the desire for a fulfilling career. He believes that having a financial runway, like sufficient resources to explore new opportunities. can empower individuals to take risks and pursue their passions without the fear of financial instability. Eddie also touches on the idea of serendipity in career paths. He shares how unexpected opportunities can arise when individuals remain open to new experiences and collaborations. This mindset fosters a sense of adventure and exploration, allowing for personal and professional growth. To hear more about the Pirate's Perspectives on Retirement and doing meaningful work, download and listen to this episode. Subscribe to Category Pirates today and join the crew in our Category Design journey on the business seas! Don’t forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer’s Guide To Category Design: How To Escape The “Better” Trap, Dam The Demand, And Launch A Lightning Strike Strategy The 22 Laws of Category Design: Name & Claim Your Niche, Share Your POV, And Move The World From Where It Is To Somewhere Different  **NEW!