Calling Operator with Laura Nicol podcast

Ep 56. The Multi-Domain Operator with Kai Crow

24/11/2025

Calling Operator with Laura Nicol

0:00

56:36

Every great founder has a small Avengers team turning vision into operational reality. This episode shines a light on someone running marketing, customer and revenue operations while acting as the CEO’s trusted right-hand. Inside: 15+ years' CRM, ops, ...

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After 19 conversations with some of the sharpest operators around, I’m closing the year** with someone who rewired how I think about building process: Laura Warden ( https://www.linkedin.com/in/laurawardenfolklore/ ). Your job as an operator is to make...
Ep 56. The Multi-Domain Operator with Kai Crow
24/11/2025
56:36
Every great founder has a small Avengers team turning vision into operational reality. This episode shines a light on someone running marketing, customer and revenue operations while acting as the CEO’s trusted right-hand. Inside: 15+ years' CRM, ops, ...
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Ep 55. Anna Prell on Building Forage, Being Acquired and Building Again
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Laura Nicol dials into Anna Prell, VP Operations at Ivo. Anna reminds us why being an operator is a) so damn exciting and b) the ultimate leadership testing ground: "In a startup, you can be your own version of a founder. You’re the founder of whatever...
Ep 54. Betting On People with Mahesh Muralidhar
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Laura Nicol dials into Mahesh Muralidhar. From day one, Mahesh has been obsessed with making a difference. He was early in Sydney’s startup scene in the 2010s post-MBA—first chasing his own idea, then finding impact (and peace) in helping others build....
Ep 53. Savannah Black on Range, Hypergrowth & ADHD
08/09/2025
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Laura Nicol dials into Savannah Black. For Savannah, being a startup operator is about making the company work in the real world. All the forward planning, mission, and vision stuff is important. That’s the on-paper part. But being an operator is about...
Ep 52. Operational Leadership with Alexey Mitko
26/08/2025
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Laura Nicol dials into Alexey Mitko. Alexey’s career has been all about operational leadership. Finance, HR, legal — he’s held the keys to the gritty, foundational work that lets startups scale without falling apart. He puts it simply: “When the startu...
Ep 51. Falling in Love with Startups and Running—Phoebe Pincus
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Laura Nicol dials into Phoebe Pincus, COO at Startmate and Co-Founder at Cheeky Run Club. We cover a lot. Learning to lead when you've never had female leadership role models. Being the opposite of a perfectionist. Her career journey from psychology st...
Ep 50. Emer McCann on Building People Functions & Scaling Orgs
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Laura Nicol dials into Emer McCann, Head of People & Chief of Staff at Simply Wall St. Emer scaled Deputy’s people and culture through hypergrowth (70 to 350 employees) before joining Simply Wall St as employee #15 to build from zero. She’s the quiet f...
Ep 49. Liani Strauss on Keeping Tracksuit on Track
14/07/2025
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Laura Nicol connects with Liani Strauss, Chief of Staff at Tracksuit. Liani’s background in industrial engineering gave her structure. Startups gave her speed. Today, she works at the intersection of strategy, systems, and people—helping shape how Trac...
Ep 48. Paul Redfern on Growth, Scale and Staying Human
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