Consumer Expectations, AI Adoption, and the Future of Medicaid with Lisa Wright

In this episode, Amrit Kirpalani, CEO & Board Chair at NectarOM and CEO at NovaNav, shares how a personal family healthcare experience inspired the creation of NovaNav’s AI-enabled surgical navigation platform. He discusses how multimodal patient engagement, predictive analytics, and real-time care team insights are helping providers improve surgical preparedness, streamline recovery, and reduce administrative burden across healthcare organizations.

In this episode, Rick Anderson, Chairman and CEO at Hive Health, discusses his journey from helping launch WebMD to building companies focused on lowering the cost of care. He shares how Hive Health is using real-time pricing intelligence and AI-driven tools to help health systems reduce supply chain costs, improve operational efficiency, and navigate growing financial pressures across healthcare.

In this episode, Alexander Vaccaro, MD, PhD, MBA, President of Rothman Orthopaedics, discusses balancing surgeon autonomy with the realities of modern healthcare systems, aligning academic and clinical priorities, and preparing organizations for rapid technological and operational change.

In this episode, Melissa Brule, Director of Behavioral Health and Specialty Services at Elliot Health System, shares how her team transformed outpatient behavioral health access through a “no wrong door” intake model, rapid clinical assessments, and patient navigation support. She discusses the importance of matching patients to the right level of care, reducing barriers to treatment, and building a more coordinated, patient-centered behavioral health experience.

In this episode, Lisa Wright, President & CEO at Community Health Choice, discusses the evolving consumer experience in healthcare, the growing role of AI and automation in payer operations, and the affordability challenges shaping Medicaid and insurance markets.

In this episode, Brian Hasselfeld, MD, Executive Medical Director, Digital Health and Innovation, Associate Director, Johns Hopkins inHealth, Johns Hopkins Medicine, and Primary Care Physician, Johns Hopkins Community Physicians, shares his unconventional journey from investment banking to medicine and discusses how artificial intelligence and digital health are reshaping care delivery.

This episode recorded live at the Becker’s 16th Annual Meeting features Marsha Sinanan, Vice President, Patient Care Services and Chief Nursing Officer, Mount Sinai Morningside, Mount Sinai West, Mount Sinai Behavioral Health Center. Marsha Sinanan shares insights on post-strike recovery, rebuilding workforce trust, nursing strategy, AI governance, and how transparent leadership and frontline collaboration are shaping care delivery and workforce resilience.In collaboration with Insight Global.

In this episode, Peter D. Banko, President and Chief Executive Officer of Baystate Health, discusses the leadership and workforce challenges facing healthcare today, the importance of balancing realism with optimism, and the inspiration behind his new book, “The Necessary Goodbye: How Great Leaders Fire with Clarity, Confidence, and Compassion”.

In this episode,  Dr. Huda Zoghbi, Director, Duncan Neurological Research Institute at Texas Children’s Hospital, Distinguished Service Professor, Baylor College of Medicine, and Investigator, Howard Hughes Medical Institute, discusses the institute’s groundbreaking work in solving neurological diseases, advancing therapies for autism, epilepsy, Alzheimer’s, and Parkinson’s, and the power of interdisciplinary collaboration, AI, and scientific risk-taking in transforming patient care.

In this episode, Lynn Ansley, Vice President of Revenue Cycle Management at Moffitt Cancer Center, joins the podcast to discuss how her team is leveraging automation, process optimization, and Epic implementation to transform revenue cycle operations.Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=brand