Your Web Portal Is A Customer Experience Centre

Mike Couture head of Global Marketing for Amdocs invites service providers to a marketing workshop to keep them one step ahead in today's competitive environment.

This podcast looks at how service providers can put together the right mix of self-service capabilities, design for a fully functional web self-service portal to satisfy today's increasingly connected lifestyle

How can service providers deliver a truly, personalized experience? How can they make it easier for customers to find the information and content most relevant to them?

Brian Shepherd - President of Amdocs Interactive - introduces Amdocs comprehensive portfolio of modular solutions to address the challenges service providers face in the light of today's increasingly connected lifestyles.