AI-Native Operating Model

In this final episode of the AI-volution podcast, host Adriana O'Kain reflects on the significant changes and surprises in the world of AI and digital transformation throughout 2025. Joined by Jason Averbook, they discuss the fragility of AI adoption, the critical role of middle management, the necessity of judgment in the AI era, and the emergence of composable software as a key to future work. The conversation emphasizes the need for clarity in leadership and the importance of creating a safe space for employees to adapt to these changes.Continue your AI journey with us over on Mercer's New shape of work podcast

In this episode of the AIvolution Podcast, host Adriana O'Kain brings back Tara Cooper to discuss the evolving landscape of AI readiness in organizations. They explore the importance of mindset, communication, and leadership in successfully implementing AI technologies. The conversation highlights the need for a clear vision and the role of HR in driving AI initiatives, as well as personal insights on how AI is being utilized in daily life.

In this episode of the AI Evolution Podcast, host Adriana O'Kain speaks with Emily Liddle from Mercer about the transformative impact of AI on HR practices. They discuss the newly launched AI native operating model, the concept of digital fabric, and how organizations can safely transition to integrating AI into their daily workflows. Emily emphasizes the importance of clarity, purpose, and the role of AI as a thinking partner rather than just a tool. The conversation highlights the exciting opportunities that AI presents for redefining work and leadership in the modern era.Download the new POV: Operating by Design: An Outcomes Model for Perpetual ChangeWatch the webinar replay: Breaking the mold: Mercer’s outcome driven operating model

Mercer's Kate Bravery joins host, Adriana O'Kain, to explore the critical role of trust in organizations and its impact on employee well-being and career development. It emphasizes the need for organizations to foster a culture of trust and support to reduce burnout and stress among employees. Additionally, the discussion highlights the importance of upskilling and providing opportunities for career advancement to ensure employees feel valued and engaged.

In this episode of the AI Evolution Podcast, Adriana O'Kain and Brian Fisher discuss the transformative impact of AI on HR and workforce development. They explore essential skills needed to thrive in an AI-driven world, the role of AI in skills development, and the shift towards skills-powered organizations. The conversation highlights the importance of curiosity and lifelong learning, as well as practical applications of AI in daily work processes.

In this episode of the AI Evolution Podcast, host Adriana O'Kain engages with Lauren Mason, a partner at Mercer, to discuss the evolving landscape of total rewards in the context of AI transformation. They explore the key pressures driving change in total rewards, the adoption of AI technologies, and the challenges organizations face in implementing these solutions. The conversation highlights the shifting role of total rewards professionals and consultants in navigating this transformation, emphasizing the importance of data quality, change management, and the unique journey each organization must undertake. Personal insights on the use of AI in everyday life further illustrate the growing integration of technology in both professional and personal contexts.Rewards revolution: How rewards leaders are transforming into strategic performance architectsRewards Transformation Diagnostic

In this episode of the AI Evolution podcast, Adriana O'Kain and Tara Cooper discuss the challenges and opportunities organizations face in adopting AI technologies. They explore the overwhelming pace of innovation, the importance of leadership in navigating uncertainty, and the need for a culture of trust and collaboration in the workplace. The conversation highlights the significance of intentional approaches to AI implementation, the role of vendors in supporting transformation, and personal applications of AI in everyday life.AI Readiness IndexHR Technology's Impact on the Workforce

In this episode of the AI-volution Podcast, host Adriana O'Kain and guest Kate Brown discuss the growing integration of AI in employee benefits. They explore current trends, the importance of understanding the 'why' behind AI adoption, and the potential for AI to enhance employee experiences and transform benefits enrollment processes. The conversation highlights the need for organizations to take proactive steps in leveraging AI technology responsibly and effectively.

In this episode of the AI Evolution Podcast, host Adriana O'Kain invites Jason Averbook, to discuss the rapid changes in business and technology, the importance of balancing human insight with AI capabilities, and the need for organizations to adopt a mindset of continuous learning and adaptation. Jason emphasizes the significance of understanding the value of AI, the necessity of first principles thinking in HR, and the critical role of trust in navigating organizational change. The conversation highlights the importance of education over mere training in preparing the workforce for an AI-driven future.

In this episode of the AI-volution podcast, host Adriana O'Kain and guest William Self discuss the transformative role of AI in HR, emphasizing the importance of aligning AI initiatives with business strategy to create competitive advantages. They explore the intersection of data science and HR, the need for strategic workforce planning, and the balance between efficiency and innovation. The conversation highlights the necessity of preparing the workforce for future changes and the personal applications of generative AI.