Making Mental Health Support as Accessible as a Text Message with Johnny Crowder, Founder and CEO of Cope Notes

Mental health support becomes more accessible when it reaches people through a tool they already use every day. In this episode, Johnny Crowder, Founder and CEO of Cope Notes, discusses turning his lived experience with mental health challenges into a simple, evidence-based support platform. Johnny explains how Cope Notes delivers daily text messages featuring psychology facts, exercises, and journaling prompts written by peers and reviewed by clinicians. He talks about why text messaging can reach more people than an app, how employers can measure its impact through engagement, productivity, turnover, and healthcare claims, and why preventive support can benefit people whether or not they are currently struggling. Tune in to learn how accessible, bite-sized mental health support can help people build healthier thinking patterns one text at a time! Resources: Connect with and follow Johnny Crowder on LinkedIn. Email Johnny directly at [email protected]. Follow Cope Notes on LinkedIn and explore their website! Learn more about the evidence behind Cope Notes on their research page. Try Cope Notes free for seven days at copenotes.com.

Protecting Medicaid access starts with identifying coverage risks before paperwork problems interrupt care. In this episode, Asya Rudikoff, Co-Founder and CEO of AccessIQ, discusses how her experience as a physical therapist and home healthcare leader exposed the consequences of preventable Medicaid disenrollment. She explains how procedural issues, including missed forms, outdated contact information, and complicated renewal processes, can cause eligible patients to lose coverage. Asya also explores how these disruptions affect families, provider revenue, hospitals, health plans, and state healthcare spending. She shares how AccessIQ uses coverage signals to identify at-risk patients, help organizations prioritize outreach, and shift Medicaid coverage management from reactive problem-solving to proactive prevention. Tune in and learn how actionable data can help protect Medicaid coverage, preserve access to care, and support healthcare organizations. Resources Connect with Asya Rudikoff on LinkedIn. Follow AccessIQ Health on LinkedIn and visit its website. Connect with Asya Rudikoff via email at [email protected]

The future of healthcare is not limited to clinics and hospitals. It is increasingly about meeting patients where they are and supporting them between visits. In this episode, I speak with Aqil Chishty, CEO of TimeDoc Health, about shifting healthcare from episodic visits to continuous, longitudinal care. Aqil explains how TimeDoc Health serves as a bridge between patients and providers through chronic care management, remote patient monitoring, behavioral health support, and other virtual care programs. We discuss why compassion is essential for effective care coordination, how regular communication can prevent unnecessary hospital visits, and why healthcare organizations must listen closely to both patients and clients. Aqil also shares why he believes the home will become an increasingly important setting for care delivery. Tune in to learn how compassionate care coordination can close gaps, support providers, and help patients manage their health between appointments! Resources: Connect with and follow Aqil Chishty on LinkedIn. Follow TimeDoc Health on LinkedIn and explore their website!

The future of robotic surgery lies in helping surgeons see better, make stronger decisions, and operate with greater precision. In this episode, Jean-Pierre Hubschman, Founder and CEO of Horizon Surgical Systems, discusses the development of Polaris, a physical AI platform built specifically for ophthalmic surgery. He explains how variations in surgeons' vision, judgment, and technical execution can influence patient outcomes, even for routine procedures. Jean-Pierre explores how robotics and real-time imaging can provide intelligent surgical assistance while keeping physicians in control. He also shares his vision for making consistently high-quality eye surgery accessible to every patient, regardless of who performs the procedure. Tune in to discover how physical AI and robotics could transform the future of eye surgery! Resources: Connect with and follow Jean-Pierre Hubschman on LinkedIn. Follow Horizon Surgical Systems on LinkedIn and explore their website!

Robotic surgery should solve the entire clinical problem, not become another expensive tool in the operating room. In this episode, Tomas Baltrunas, Chief Medical Officer and Founder of Sentante, discusses the development of an intuitive robotic platform designed for endovascular procedures. He explains that successful medical robotics must support the entire procedure while allowing physicians to work with familiar instruments and established techniques. Tomas also shares Sentante's progress, including European approval for peripheral procedures and FDA Breakthrough Device designation for remote stroke treatment. He believes remote robotic care has the potential to expand access to specialized treatment and reduce healthcare disparities regardless of a patient's location. Tune in to learn how remote robotic procedures could make advanced vascular and stroke care more accessible! Resources: Connect with and follow Tomas Baltrunas on LinkedIn. Follow Sentante on LinkedIn and explore their website!

Value-based care works best when payers and providers have the transparency, data, and shared understanding needed to succeed together. In this episode, Rachael Jones, Founder and CEO of Syntax Health, now part of Lightbeam Health Solutions, talks about simplifying the financial complexities of value-based care. Rachael explains how Syntax combines contract modeling, performance analysis, and actuarial science to help healthcare organizations understand risk and determine their true earning potential. She also discusses why community health centers deserve a stronger position in value-based care conversations, how clearer information can improve payer-provider collaboration, and why every additional dollar earned can help these organizations better serve their communities. Tune in to learn how actuarial intelligence and greater transparency can help community health centers maximize value-based care opportunities! Resources: Connect with and follow Rachael Jones on LinkedIn. Follow Syntax Health (a Lightbeam Solutions Company) on LinkedIn and learn more on their website!

Making primary care more sustainable starts with giving physicians more time to care for patients. In this episode, I speak with Gadi Shenhar, Co-Founder and CEO of Droxi, about using AI to reduce the administrative workload that overwhelms primary care teams. Gadi shares how a medication error involving his grandmother led him to investigate the deeper problem of clinician burnout. He explains how Droxi brings relevant patient information directly into the EHR workflow, helping physicians manage their clinical inboxes with fewer clicks. We also discuss how listening to providers helped improve product adoption and how supporting advanced primary care management can help practices generate recurring revenue while strengthening care between visits. Tune in to learn how thoughtful AI design can reduce clinician burden and help build a more sustainable future for primary care! Resources: Connect with and follow Gadi Shenhar on LinkedIn. Follow Droxi on LinkedIn and explore their website!

Strong healthcare businesses are built on strong relationships, collaboration, and a shared commitment to advancing the industry. In this episode, Apryl Childs-Potter, CEO of the Nashville Health Care Council, discusses how Nashville evolved into one of the nation's leading healthcare hubs through the growth of healthcare companies, investors, and specialized service providers. She explains the Council's role in connecting industry leaders through year-round programs and its relationship-focused Sessions conference. Apryl highlights how these initiatives foster candid conversations and meaningful partnerships across the healthcare ecosystem. She also shares how bringing leaders together in trusted environments helps drive collaboration and industry-wide problem-solving. Tune in to discover why Nashville has become the Healthcare City and a leading destination for healthcare innovation and collaboration! Resources: Connect with and follow Apryl Childs-Potter on LinkedIn. Follow the Nashville Health Care Council on LinkedIn and explore their website!  Learn more about the Nashville Health Care Sessions conference at NashvilleHealthcareSessions.com.

The future of spine surgery is increasingly in the outpatient setting. In this episode of ASC Insights, Dr. Jeffrey Roh, orthopedic spine surgeon and Chief Medical Officer at Excel Health, shares how minimally invasive technology is accelerating the shift from inpatient to outpatient spine surgery and transforming the ASC landscape. He discusses the clinical, economic, and patient-experience advantages of ASCs, as well as the evolving role of reimbursement, robotics, and AI in surgical care. Looking ahead, he envisions increasingly autonomous robotic systems, smaller procedures, and a healthcare system where outpatient surgery becomes the default for an expanding range of cases. Tune in as Dr. Jeffrey Roh explores why the future of spine surgery is moving beyond the hospital, and how minimally invasive technology, AI, and robotics are reshaping what’s possible in the ASC. Resources: Connect with and follow Dr. Jeffrey Roh on LinkedIn. Follow Excel Health on LinkedIn and explore their website!

Healthcare cybersecurity is ultimately about protecting patients, clinicians, and the systems they rely on to deliver care. In this episode, I sit down with my friend Kile Garrett, Chief Revenue Officer at TripleKey, to discuss the growing risks within healthcare’s software supply chain. Kile explains why software vulnerabilities can emerge even after an application enters production and how TripleKey continuously monitors code to identify risks that traditional tools may overlook. We also explore why health systems and technology vendors need to take a more collaborative approach to cybersecurity. Kile and I discuss how The Pitt illustrates the real consequences of a hospital cyberattack and reminds us that patient care can become the ultimate victim of a security breach. Tune in to learn how continuous monitoring, greater visibility, and industry-wide collaboration can make healthcare technology safer! Resources: Connect with and follow Kile Garrett on LinkedIn. Follow TripleKey on LinkedIn and explore their website! Explore TripleKey’s free software scan and enterprise dashboard.