Knowing Your Value in Value-Based Care Contracting with Rachael Jones, Founder and CEO of Syntax Health

Value-based care works best when payers and providers have the transparency, data, and shared understanding needed to succeed together. In this episode, Rachael Jones, Founder and CEO of Syntax Health, now part of Lightbeam Health Solutions, talks about simplifying the financial complexities of value-based care. Rachael explains how Syntax combines contract modeling, performance analysis, and actuarial science to help healthcare organizations understand risk and determine their true earning potential. She also discusses why community health centers deserve a stronger position in value-based care conversations, how clearer information can improve payer-provider collaboration, and why every additional dollar earned can help these organizations better serve their communities. Tune in to learn how actuarial intelligence and greater transparency can help community health centers maximize value-based care opportunities! Resources: Connect with and follow Rachael Jones on LinkedIn. Follow Syntax Health (a Lightbeam Solutions Company) on LinkedIn and learn more on their website!

Making primary care more sustainable starts with giving physicians more time to care for patients. In this episode, I speak with Gadi Shenhar, Co-Founder and CEO of Droxi, about using AI to reduce the administrative workload that overwhelms primary care teams. Gadi shares how a medication error involving his grandmother led him to investigate the deeper problem of clinician burnout. He explains how Droxi brings relevant patient information directly into the EHR workflow, helping physicians manage their clinical inboxes with fewer clicks. We also discuss how listening to providers helped improve product adoption and how supporting advanced primary care management can help practices generate recurring revenue while strengthening care between visits. Tune in to learn how thoughtful AI design can reduce clinician burden and help build a more sustainable future for primary care! Resources: Connect with and follow Gadi Shenhar on LinkedIn. Follow Droxi on LinkedIn and explore their website!

Strong healthcare businesses are built on strong relationships, collaboration, and a shared commitment to advancing the industry. In this episode, Apryl Childs-Potter, CEO of the Nashville Health Care Council, discusses how Nashville evolved into one of the nation's leading healthcare hubs through the growth of healthcare companies, investors, and specialized service providers. She explains the Council's role in connecting industry leaders through year-round programs and its relationship-focused Sessions conference. Apryl highlights how these initiatives foster candid conversations and meaningful partnerships across the healthcare ecosystem. She also shares how bringing leaders together in trusted environments helps drive collaboration and industry-wide problem-solving. Tune in to discover why Nashville has become the Healthcare City and a leading destination for healthcare innovation and collaboration! Resources: Connect with and follow Apryl Childs-Potter on LinkedIn. Follow the Nashville Health Care Council on LinkedIn and explore their website!  Learn more about the Nashville Health Care Sessions conference at NashvilleHealthcareSessions.com.

The future of spine surgery is increasingly in the outpatient setting. In this episode of ASC Insights, Dr. Jeffrey Roh, orthopedic spine surgeon and Chief Medical Officer at Excel Health, shares how minimally invasive technology is accelerating the shift from inpatient to outpatient spine surgery and transforming the ASC landscape. He discusses the clinical, economic, and patient-experience advantages of ASCs, as well as the evolving role of reimbursement, robotics, and AI in surgical care. Looking ahead, he envisions increasingly autonomous robotic systems, smaller procedures, and a healthcare system where outpatient surgery becomes the default for an expanding range of cases. Tune in as Dr. Jeffrey Roh explores why the future of spine surgery is moving beyond the hospital, and how minimally invasive technology, AI, and robotics are reshaping what’s possible in the ASC. Resources: Connect with and follow Dr. Jeffrey Roh on LinkedIn. Follow Excel Health on LinkedIn and explore their website!

Healthcare cybersecurity is ultimately about protecting patients, clinicians, and the systems they rely on to deliver care. In this episode, I sit down with my friend Kile Garrett, Chief Revenue Officer at TripleKey, to discuss the growing risks within healthcare’s software supply chain. Kile explains why software vulnerabilities can emerge even after an application enters production and how TripleKey continuously monitors code to identify risks that traditional tools may overlook. We also explore why health systems and technology vendors need to take a more collaborative approach to cybersecurity. Kile and I discuss how The Pitt illustrates the real consequences of a hospital cyberattack and reminds us that patient care can become the ultimate victim of a security breach. Tune in to learn how continuous monitoring, greater visibility, and industry-wide collaboration can make healthcare technology safer! Resources: Connect with and follow Kile Garrett on LinkedIn. Follow TripleKey on LinkedIn and explore their website! Explore TripleKey’s free software scan and enterprise dashboard.

Healthcare organizations are under increasing financial pressure, making efficiency, visibility, and better decision-making more important than ever.  In this episode, Jeff Norton, VP of Business Development at Multiview Financial, explains how automation and financial technology can help healthcare organizations reduce manual work, improve reporting, and potentially cut the time required for month-end close. He also discusses why organizations should approach AI strategically by first fixing inefficient processes and establishing clean, reliable data rather than simply accelerating broken workflows. Jeff’s advice for healthcare leaders is simple: slow down to hurry up, do your homework, and make sure the technology you adopt delivers real value for your organization. Tune in to hear Jeff Norton’s perspective on making AI and financial technology work for healthcare organizations, not just adding another piece of technology to the stack! Resources: Connect with and follow Jeff Norton on LinkedIn. Follow Multiview Financial on LinkedIn and explore their website.

Billing doesn't start in the billing department. In this episode, Kristin Van Natta, Business Development at RCM 360 a Med Tech Solutions Company , discusses how staffing shortages and rising adoption of technology are reshaping healthcare revenue cycle management. She explains why clean claims start at the front desk and how accurate data, coding, and documentation can help prevent denials. Kristin also explores how organizations can thoughtfully implement AI and automation while ensuring new solutions integrate with their EHRs and deliver real operational value. She shares how practices can use RCM analysis and benchmarking to identify inefficiencies and strengthen their financial performance. Tune in to learn how smarter technology and proactive RCM strategies can help healthcare organizations prevent denials, improve efficiency, and strengthen access to care. Resources: Connect with and follow Kristin Van Natta on LinkedIn. Follow RCM 360 a Med Tech Solutions company on LinkedIn and explore their website

Healthcare organizations need to understand what their AI can access, what it does, and how its decisions affect patients. In this episode, I speak with Eddie Borrero, Chief Information Technology Officer at Cyera, about helping healthcare organizations adopt AI while protecting sensitive data and maintaining strong governance. Eddie explains how companies are implementing AI across the workforce, business platforms, and software development, and why each area requires clear controls, accountability, and oversight. We also discuss his “offense and defense” framework, the importance of least-privilege access, and the risks created when AI agents inherit more permissions than they need. Eddie also shares why healthcare leaders need visibility, traceability, and explainability to understand how AI uses data and makes decisions. Tune in to learn how effective governance can help healthcare organizations embrace AI securely and responsibly! Resources: Connect with and follow Eddie Borrero on LinkedIn. Follow Cyera on LinkedIn and explore their website! Learn more about Cyera Agent Guardian.

For community health centers with limited staff, a request for thousands of medical records can quickly become an overwhelming administrative burden. In this episode, Joe Van de Graaff, VP of Growth at Sherpas Healthcare Solutions, explains how Sherpas helps healthcare providers and payers securely find and release medical records while reducing the operational burden of audits, compliance reviews, and data requests. He discusses why FQHCs are particularly well-suited to Sherpas' mission and business model, how automation and EHR interoperability can streamline record retrieval, and why AI could play an increasingly important role in transforming manual healthcare workflows. Joe also shares what he is seeing across the community health landscape as organizations balance limited resources with growing administrative demands. Tune in to learn how smarter medical record workflows can help community health centers spend less time carrying the administrative load and more time serving their patients! Resources: Connect with and follow Joe Van de Graaff on LinkedIn. Follow Sherpas Healthcare Solutions on LinkedIn and explore their website.

Taking the risk no one else will: how Medical 21 is working to replace harvested blood vessels with an artificial coronary artery that becomes part of the patient’s own body. In this episode, Manny Villafana, Founder and CEO of Medical 21, returns to discuss his team's progress in developing an artificial coronary artery for bypass surgery. Drawing on more than five decades of medical device innovation, he reflects on how his earlier companies helped create longer-lasting pacemakers and lifelong heart valves that transformed cardiovascular care. Manny explains how Medical 21's graft is designed to grow into a living blood vessel made from the patient's own cells, potentially eliminating the need to harvest vessels during bypass surgery and reducing pain, recovery time, infection risk, and costs. He also shares updates on the company's preclinical progress, partnership with the Mayo Clinic, fundraising efforts, and why pursuing seemingly impossible ideas is essential to advancing medicine. Tune in to learn how bold thinking, regenerative technology, and a willingness to take risks could reshape coronary bypass surgery! Resources: Connect with and follow Manny Villafana on LinkedIn. Follow Medical 21 on LinkedIn and explore their website!