The Logistics Layer Most eCommerce Brands Get Wrong with Mark Ang

Returns are expensive, operationally messy, and far more wasteful than most brands realize. In this episode, Disney Petit, Founder and CEO of LiquiDonate, explains how retailers can turn unsellable returns and excess inventory into a smarter, more sustainable logistics flow that also cuts costs. In this episode, we’re revealing how to lower the negative impact of returns on your margins and, at the same time, help nonprofits.

When was the last time you thought about your logistics processes? It’s often overlooked. But did you know that logistics is a system that makes growth sustainable? In this episode, Mark Ang, CEO of GoBolt, explains why logistics is one of the most misunderstood parts of eCommerce, and how small operational decisions can have a massive financial impact.

In this episode, Simon Wijckmans, CEO of Cside, explains why client-side security is one of the biggest blind spots in modern eCommerce.

When marketing performance drops, companies usually blame the channel. But according to Justin Rashidi, co-founder and Chief Strategy Officer at SeedX, most marketing problems are actually data problems. In this episode, he explains how attribution models, dashboards, and dirty data can mislead even experienced teams.

Welcome to another episode of the Ecom Ops podcast! Today, we host Liz Stack, Senior Brand Manager at Yotpo and a passionate advocate for women in e-commerce. Liz shares her journey, Yotpo’s mission, and her involvement with the Women in E-Commerce community. Get ready for an inspiring conversation filled with insights and success stories.

In this episode, John Bruno shares how B2B and B2C leaders must rethink pricing, promotions, digital transformation, and AI-driven discovery in a volatile market.

In this episode, Steve Zisk of Redpoint Global explains why AI Engine Optimization (AEO), structured data, and clean customer identity are becoming essential for eCommerce success.

In this episode, Serge Salager, CEO of Visualping, joins Norbert Strappler to reveal how a tool used by 2 million people helps brands stay ahead of competitors, trends, and threats, all by watching the web smarter.

In this episode, Andrew Stern, CEO of Quilt Software, joins Norbert Strappler to reveal how small retailers are using modern software to fight back against outdated systems and big-box competition.

In this episode, Sheila Berry, CRO at UniUni and former Shopify executive, joins Norbert Strappler to unpack what real innovation looks like in eCommerce, and why the delivery experience defines your brand as much as your product does.