The Buyer Narrative: Customer Experience Reimagined podcast

S2:E5: How Loss Aversion Impacts Consumer Behavior

0:00
11:16
15 Sekunden vorwärts
15 Sekunden vorwärts
In this episode of the Buyer Narrative, I talk about a recent customer service interaction I had and how it alludes to the powerful impact of loss aversion on consumer behavior. --- Send in a voice message: https://podcasters.spotify.com/pod/show/kingmanconsulting/message

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