Kathleen Sanford on Nurse Retention, Virtual Care and Workforce Transformation

In this episode, Sarah McGoldrick, Executive Director of Finance at Singing River Health System, joins the podcast to discuss evolving payer changes and their impact on the revenue cycle. She also shares insights on opportunities for growth and the introduction of GLP-1 medications and their implications for healthcare organizations.

In this episode, Kathleen Sanford, DBA, RN, FAAN, Senior EVP, Chief Nursing Officer, CommonSpirit Health, discusses improving nurse retention through virtual integrated care, nurse residency programs, career support and shared governance.

In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer at UC San Diego Health, joins the podcast to discuss the impact of health benefits expenses and the goals and initiatives shaping revenue cycle operations. He also shares insights on how patient demand remains a primary driver of healthcare operations and financial performance.

In this episode, Dr. Brendan Lloyd, Chief Medical Officer for Providence Clinical Network, joins the podcast to discuss how healthcare organizations can redefine roles to meet the evolving needs of patients, providers, and care teams. He also shares insights on training the next generation of healthcare professionals and preparing them to lead in a changing healthcare environment.

In this episode, Jason Foland, MD, MBA, CPE, FACHE, FAAP, FCCM, President of Studer Family Children's Hospital, shares lessons from the military, the importance of preparation and team empowerment, and his journey from pediatric critical care physician to hospital leader.

Robert Isaiah Nielsen, Epic Site Director for Jacobi Medical Center and North Central Bronx at NYC Health and Hospitals, joins the podcast to discuss reducing clinician burnout and the importance of investing in people as much as technology. He also shares insights on future opportunities for growth, including the potential of remote patient monitoring to enhance patient care and support healthcare teams.

In this episode, Greg Damron, Chief Financial Officer and Interim School of Medicine Executive Director of Finance at University of Missouri Health Care, joins the podcast to discuss rebuilding trust with patients and addressing the growing affordability crisis in healthcare. He also shares insights on balancing financial priorities with the need to deliver accessible, patient-centered care.

In this episode, Stephen McGee, Executive Vice President and Chief Compliance Officer at SandsRx, discusses building AI governance, vendor accountability and staff trust while using AI to improve specialty pharmacy workflows, patient access and operational efficiency. This episode is sponsored by URAC.

In this episode, Heather Geisler, Executive Vice President and Chief Brand and Experience Officer at Henry Ford Health, joins the podcast to discuss why patient and consumer experience should be viewed as interconnected aspects of healthcare. She also shares insights on optimizing the “front door” through tools such as websites and contact centers, while emphasizing the importance of workplace culture and team member engagement.

In this episode, Carol Gomes, Chief Executive Officer and Chief Operating Officer at Stony Brook University Hospital, joins the podcast to discuss making care safer and improving outcomes for patients. She also shares insights on expanding pediatric services and advancing clinical programs to meet the evolving needs of the community.