Inside the Factory

What does a truly connected treasury look like, and how can organisations build one? In this episode of Redefining Treasury, HSBC's Amber Henderson-Smart and Peter Crawley explore how evolving client expectations are reshaping connectivity, from choosing the right banking channels to embedding services directly into ERP and TMS workflows.  Drawing on practical examples, they examine how real-time information can improve receivables, free up customer credit and support sales, and why robust connectivity is essential for AI-enabled treasury. The conversation also considers the controls needed as agent-to-agent interaction develops, alongside practical first steps for treasurers seeking better integration without a costly, wholesale transformation. Listen now to hear how connected treasury can support better decisions.

What does it take for treasury to shape business strategy when uncertainty is a constant? In the opening episode of HSBC's Redefining Treasury podcast series, Manish Kohli, Head of Global Payments Solutions, HSBC and Vivek Ramachandran, Head of Global Trade Solutions, HSBC explore how geopolitical change, shifting trade corridors and technological advances are reshaping treasury's mandate. Tune in to discover what it takes to lead treasury into its next era.

CoreX reveals how, together with ING, it treated the creation of a new, future-ready treasury as an opportunity to design an operating model around the evolving needs of its global business.

Societe Generale explains how an in-house bank/payment factory structure can reduce costs by making optimum use of available liquidity. Better control leads to better decisions - and increased efficiency.

Faced with the complex task of setting up a treasury from scratch, its architect decided the key to success was simplicity. She focused first on notional cash pooling and then on deploying a TMS. 

Tune in to this audible corporate case study to discover how LianLian and Standard Chartered, alongside Payso and the Overseas Workers Welfare Administration, are creating a more accessible salary and remittance journey for overseas Filipino workers in Hong Kong. TMI's Eleanor Hill sits down with Bryan Jiang (LianLian) and Arlene Gan (Standard Chartered) to explore how the solution is empowering overseas workers with tools to better manage their income and domestic spending, while simplifying and safeguarding remittances. This candid discussion examines the myriad challenges of creating a seamless and compliant payment journey, and highlights how this model could assist in shaping the future of cross-border payments.

Eleanor Hill sits down with Hannisel Obedicen, Suki Teh (Inchcape) and Jessica Fon (Standard Chartered) to explore how corporates can turn the transition to ISO 20022 into a strategic advantage. Our guests explore why ISO 20022 is far more than a payments messaging upgrade, how it is enabling organisations to unlock richer data, streamline reconciliation, strengthen automation, and gain greater visibility over cash flows. In this candid discussion, they share practical insights from the front line, revealing how forward-looking treasurers are using the migration to enhance efficiency, improve reporting, and create lasting value across the finance function.

As regulations evolve and business models become more complex, treasury teams are under increasing pressure to deliver predictability, control and resilience. Drawing on perspectives from India and China, Sanchay Agrawal and Guo Lin (Bank of America) explore how treasury priorities are shifting across Asia's largest markets, and identify what treasury leaders can learn from these changes.

After 35 years at Radisson Hotel Group, Piet Waterloos, the firm's Senior Director, Group Cash Management, remains as enthused as ever. What enables a treasurer to feel so at ease in one company for so long?

In the follow up to our podcast covering Swinkels working capital transformation, Eleanor takes a deeper dive into the project, recruiting Group Treasurer Mathieu Ummelen to explain what seamlessly balancing liquidity, resilience, and supplier relationships looks like in practice. Joined by BNP Paribas' Anastasia Batyshkina, Mel Yucel and Nagan Nguyễn-Hansen, the conversation explores why working capital is no longer just about unlocking trapped cash, but fortifying resilience. Our guests discuss the ways in which treasury teams are responding to an increasingly uncertain operating environment, rethinking traditional trade finance, and using more accurate visibility to make smarter liquidity decisions.