50: Practise Empathy To Gain Results At Work

Season 1 Wrap Up

References: 1. Source of reference for the Channel Newsasia article: Tiah, C. (2017, 19 Sept). More than ‘just maids’, they’re athletes who bring hope to others. CNA Insider. https://www.channelnewsasia.com/news/cnainsider/more-than-just-maids-they-re-athletes-who-bring-hope-to-others-92301642. Source of reference for the concept of self-identity is from: McShane, S., & Glinow, M. A. V. (2017). Organizational behavior. McGraw-Hill Education, page 683.. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References: 1. Source of reference for the misconception on "Multitasking" and the guide to "Chunking": Reh, J, F. (2019, July 4). Why Chunking Is Better Than Multitasking for Improving Work Efficiency. The Balance Careers. https://www.thebalancecareers.com/dont-multi-task-when-you-can-use-chunking-22761842. Cyril Northcote Parkinson postulated the law that work expands so as to fill the time available for its completion in 1955: Parkinson, C. Northcote. (1957). Parkinson's law:or, the pursuit of progress. Boston: Houghton 3. My PhD dissertation: Yong, H. (2017). “More free time, more overtime?” An examination of the overtime paradox for part-time employees through the lens of non-working time. Singapore Management University.4. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References: 1. References for Lewin's unfreeze refreeze metaphor: Lewin, K. (1947a). Frontiers in group dynamics: Concept, method and reality in social science; equilibrium and social change. Human Relations 1(1): 5–41 and Lewin, K. (1951). Field Theory in Social Science: Selected Theoretical Papers (ed. Cartwright D). New York: Harper & Row.2. References for the adoption of telecommuting arrangements in Singapore: How many SG employees are in flexible working arrangements?. (2017, April 6). HRD. https://www.hcamag.com/asia/news/general/how-many-sg-employees-are-in-flexible-working-arrangements/1492103. Source of reference for the 2016 study on the barriers and facilitators to flexi work arrangements in Singapore: Straughan, P, T., & Tadai, M, E.(2016). Addressing the implementation gap: An integrated approach to identifying barriers and facilitators to flexi work arrangements in Singapore. Asia Pacific Journal of Human Resources, 1-20. https://doi.org/10.1111/1744-7941.121264. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References:1. Reference for the book titled "Switch" by the Heath brothers: Heath, C., & Heath, D. (2010). Switch : how to change things when change is hard (1st ed.). Broadway Books.2. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References: 1. Read more about the article written by Andy Wong: Wong, A. (2020, 14 June). Gen Y Speaks: I am an overseas graduate starting a new career as prime mover driver. And I’m proud of it. TodayOnline. https://www.todayonline.com/gen-y-speaks/gen-y-speaks-i-am-overseas-graduate-starting-new-career-prime-mover-driver-and-im-proud2. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References1. Research on Cognitive and affective perspective-taking: Healey, M., & Grossman, M. (2018). Cognitive and Affective Perspective-Taking: Evidence for Shared and Dissociable Anatomical Substrates. Frontiers in Neurology, 9, 491–. https://doi.org/10.3389/fneur.2018.004912. Source of reference for the concept of "Cognitive vs Emotional Empathy":Clarke, J. (2020, April 7). Cognitive vs. Emotional Empathy. verywellmind. https://www.verywellmind.com/cognitive-and-emotional-empathy-4582389#citation-33. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References:1. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References: 1. Source of reference for the 5 stages of grief illustrated by the "Kübler-Ross model": Kübler-Ross model. (2020). Retrieved June 22, 2020, from https://en.wikipedia.org/wiki/K%C3%BCbler-Ross_model#:~:text=The%20K%C3%BCbler%2DRoss%20model%2C%20or,bargaining%2C%20depression%2C%20and%20acceptance. 2. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/

References1. The Japanese serial mentioned in this podcast is The Confidence Man, a light-herated and entertaining comedy on how a group of con artists work together to swindle vicious wealthy individuals out of their money: Tanaka, R, & Kanai, H. (Directors). (2018). The Confidence Man JP. [TV Series]. Fuji TV. https://www.imdb.com/title/tt8258938/episodes?season=1&ref_=tt_eps_sn_1 2. Source of reference for the concept of "Heuristics": Heuristics in judgment and decision-making. (2020). Retrieved June 22, 2020, from https://en.wikipedia.org/wiki/Heuristics_in_judgment_and_decision-making3. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/