In this podcast episode of the Quality Hub, Xavier Francis and Suzanne Weber-Smatko discuss the significance of understanding The Context of the Organization and its Quality Management System (QMS). They explore internal issues such as organizational structure, and employee competency, alongside external factors like competitive markets, regulatory changes, and more. Stakeholders are identified, with a focus on meeting their expectations for quality, compliance, and engagement. Organizations are encouraged to monitor market trends, regulatory updates, and more while fostering a culture of continuous improvement, as well as others. The episode emphasizes the value of documenting feedback, supporting employees, and aligning QMS initiatives with strategic goals as well as other topics.
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https://www.thecoresolution.com/iso-9001-clause-4
https://www.thecoresolution.com/iso-9001-clause-4-1-explained
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
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