Caring for quality

18.9.2009

Managing care - Audio

0:00

29:08

How is the quality of service offered by providers maintained and assessed? Managers and staff analyse how services are continually maintained and improved today.

Weitere Episoden von „Managing care - Audio“

Managing care
18.9.2009
1:00
A short introduction to this album
Moving into management
18.9.2009
25:51
Anita's frank and personal audio diary charts her progress in the world of management and highlights the challenges and decisions she now faces.
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Caring for quality
18.9.2009
29:08
How is the quality of service offered by providers maintained and assessed? Managers and staff analyse how services are continually maintained and improved today.
Changes and transitions
18.9.2009
17:33
Moving into residential care can often be a troubling experience. Managers and residents discuss how it can be made easier.
Organisational change
18.9.2009
10:18
The Beeches is service for people with learning difficulties that has recently undergone radical change. How can a manager ease the transition and maintain quality of service?
An integrated service
18.9.2009
28:03
The Somerset Partnership is an NHS trust that integrates both health and social services. Management and staff discuss how services can be efficiently integrated.
Managing to protect
18.9.2009
25:50
This discussion looks at managing staff in the area of adult and child protection. It deals with the training needs of staff in a series of demanding and sensitive roles.
Learning from mistakes and challenges
18.9.2009
29:04
How inquiries have shaped policy in children's residential care, and the systems in place to prevent managers from repeating their mistakes.

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Caring for quality

Managing care - Audio

Weitere Episoden von „Managing care - Audio“

Managing care

Moving into management

Caring for quality

Changes and transitions

Organisational change

An integrated service

Managing to protect

Learning from mistakes and challenges