Lucy Hall - KM Expert in the Financial Services Industry

Enterprise Knowledge’s Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Noz Urbina, Founder of Urbina Consulting and panelist at this year's Semantic Layer Symposium, about semantic layer applications, trends in the industry, and the upcoming conference. To learn more about the Semantic Layer Symposium, check it out here: ⁠https://semanticlayersymposium.com/⁠ *25% off discount code: knowledgecastTo learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

Enterprise Knowledge CEO Zach Wahl speaks with Johannes Müller, Senior Director of Knowledge Management at Siemens. With almost 30 years with the company, Johannes systematically establishes and advances Knowledge Management and IT platforms across teams, aiming to initiate and retain a cultural change so that mutual learning and collaboration also works beyond geographical and organizational borders. In this conversation, Zach and Johannes discuss knowledge eaters and feeders, the symbiotic relationship between content quality and technical innovation, and collecting feedback and metrics while combatting survey fatigue. They also touch on how AI significantly supports knowledge exchange, and what this means with regards to measuring and reporting the quantitative business impact of knowledge management.Additional Resources:'Siemens References' – a global knowledge platform with externally visible contributions: https://references.siemens.com/en"Exploring use and benefit of corporate social software – Measuring success in the Siemens case References+:" https://mueller.zone/pub/?id=16sto---Comment below to tell us about your path to KM, or to ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

Enterprise Knowledge CEO Zach Wahl speaks with Lucy Hall, a knowledge management (KM) expert in the financial services industry. With 25+ years in the space, Lucy is experienced in driving enterprise-scale change and delivering measurable business outcomes in projects spanning technology transformation, AI readiness and adoption, knowledge and content management, and collaborative community engagement. In this conversation, Zach and Lucy discuss how the field of KM is shifting from a back-office support function to a central, strategic pillar of the modern organization, the symbiotic relationship between human-driven taxonomy and AI-powered intelligence, and the necessity of process mapping. They also touch on the "digital twin" frontier for capturing tacit knowledge, and why KM professionals are uniquely positioned to lead the AI revolution.For more from Lucy, look her up here!LinkedIn for Jon Billett: https://www.linkedin.com/in/jbillett/ ---Comment below to tell us about your organization's AI-prompted KM transformation, or to ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

Enterprise Knowledge CEO Zach Wahl speaks with Jonathan Gordon-Till, Global Knowledge Management Lead of R&D at Mondelēz International. Jonathan has spent almost 4 decades in the KM profession, witnessing acquisitions, demergers, and the emergence of new information technologies through roles at Cadbury and Kraft Foods. He currently serves as a KM leader focused on global knowledge retention strategy and the use of AI tools for identifying and exploiting tacit knowledge.In this conversation, Zach and Jonathan discuss how Mondelēz is keeping up with the rate of change of KM, what to do when leadership might not be sold on it, and how to recreate a career path like Jonathan's. They also dive into how Mondelēz is using AI to locate experts within the organization and capture the knowledge in their heads, including methods to motivate people to actually share their knowledge, as well as the difference between "expertise" and "experience." Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.---Comment below to tell us how your organization treats "expertise" vs. "experience," or to ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

Enterprise Knowledge's Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Wael Taha, VP of Enterprise Architecture at Brown Brothers Harriman. Over the past 12 years, Wael has dedicated his career to architecting D&A solutions and directing D&A professionals in building and evolving modern D&A platforms, delivering significant business benefits and solving problems that were invincible with traditional D&A platforms and techniques.In their conversation, Lulit and Wael discuss Wael's journey from business analytics and client consulting to "embracing data as an enterprise asset," promoting confidence in BBH's data, and how to translate the semantic layer into business value for different audiences, with and without AI as a consideration. They also chat about the key challenges facing data teams these days, focusing on compliance, security, and governance.Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.---Comment below to let us know how your organization is embracing data as a knowledge asset, or ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

Enterprise Knowledge CEO Zach Wahl speaks with Dave Boland, Chief Knowledge & Innovation Officer (CKIO) at Ogletree Deakins. With 25+ years of experience in the field, Dave is a people-first leader in KM and digital transformation with the proven ability to drive digital and organizational change programs that result in revenue growth and real cost efficiencies.In this conversation, Zach and Dave discuss how Ogletree is addressing the common frustration "why don't we have information about what we know?" with an Innovation Council, an enterprise-wide KM subscription model, and a clear engagement strategy for successful partnering with other teams on KM initiatives. They also touch on how Ogletree has handled their AI mandates with a focus on awareness and adoption, as well as Dave's history and journey to KM at this level.Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.---Comment below to let us know how your organization has approached "monetizing KM," or ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

In this special episode of Knowledge Cast, Zach, Joe, and Lulit pass the mic to Senzing's Paco Nathan, who interviews them about their new book Bridging Knowledge, Data, and AI: Harnessing the Semantic Layer Framework to Drive Intelligence.Paco guides the conversation with Zach, Joe, and Lulit from introducing the book and the term "knowledge assets," to sharing stories about implementing semantic layers alongside EK's real clients, to walking through how this book was conceived -- pre-AI revolution -- all the way back in 2023. The trio also discusses the critical role of the semantic layer in both powering AI and preparing for future use cases and solutions you might not even know about yet, and outlines the benefits of a transparent "glass box" AI solution over the "black box" solutions that many proprietary products promise can blindly "do everything." EK's upcoming, third-annual Semantic Layer Symposium in Vienna will showcase organizations like Morgan Stanley, Adobe, ASML, and Roche Pharmaceuticals, demonstrating real-world use cases, actionable strategies, and proven paths to delivering measurable value.Bridging Knowledge, Data, and AI is now available to purchase on ⁠Amazon⁠.------------------For more on Senzing, check them out here: https://senzing.com/Listen to Paco's episode of Knowledge Cast here: https://enterprise-knowledge.com/knowledge-cast-paco-nathan-principal-devrel-engineer-at-senzing/ Check out the white papers mentioned during the episode here:"AI Skill Flip"" by Sheamus McGovern: https://www.amazon.com/AI-Skill-Flip-Professionals-Reinventing-ebook/dp/B0GTXFNXN8 (Mini-book describing a definition of AI as teamwork among people and machines)"Homo Semanticus" by Jonas Gebendorfer: https://www.researchgate.net/publication/402905044_Homo_Semanticus_Meaning-Holding_as_an_Anthropological_and_Technical_Threshold (Article providing quantifications for "semantic maturity" in an organization, somewhat controversially)------------------To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠Ad Music License: Upbeat Corporate by JP Bianchini https://jpbianchini.comCreative Commons — Attribution 3.0 Unported — CC BY 3.0Free Download / Stream: https://www.audiolibrary.com.co/jp-bianchini/upbeat-corporateMusic promoted by Audio Library https://youtu.be/Hiq53IyRnGI

Enterprise Knowledge COO Joe Hilger speaks with Lasse Andresen, founder and CEO of IndyKite Inc., the first system of intelligence built on a live context graph. The result is agentic AI that can operate across platforms with precision and deliver an entirely new class of intelligent services.In this conversation, Joe and Lasse discuss the IndyKite tool, the importance of the security of the content and data behind AI solutions, and how access controls need to evolve from being built for people (manual and application-based) to being developed with AI in mind (graph-based rules, logic, and understanding). They also chat about Lasse's journey and what challenges they see coming up next in the world of semantics.Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.---Comment below to let us know how your organization has dealt with graph and access controls, or ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

Enterprise Knowledge CEO Zach Wahl speaks with Aman Bhatnagar, Director of Global Knowledge Management at JLL. With over 18 years of leadership in KM, strategic planning, and content strategy, Aman leverages data analytics to optimize processes and implement innovative solutions for enhanced knowledge sharing and organizational performance.In this conversation, Zach and Aman discuss selling KM to leadership, the importance of adapting the narrative of KM to different audiences, and the distinction between "knowledge" and "information." They also chat about how JLL is applying AI within the organization, and how critical the underlying data is to supporting successful solutions in the long-term.---Comment below to tell us how your organization is applying AI, or to ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠

Enterprise Knowledge CEO Zach Wahl speaks with Ashish Kanal, a founder and independent advisor currently working at the intersection of Knowledge Management and Organizational Learning. Over 24 years across life sciences, chemicals, oil & gas, IT, and more, Ashish has led KM and L&D initiatives to create ecosystems from strategy and governance to platforms, adoption, and behavioral change.In this conversation, Zach and Ashish discuss how to capture context around decision making in an organization, the relationship between knowledge management (KM) and learning and development (L&D), and the importance of transparency, explainability, and the human-in-the-loop approach to AI when there are lives on the line. Ashish also shares success stories where he has delivered captured knowledge at the point of need, and gives advice for the next generation of KMers.---Comment below to tell us how you've delivered captured knowledge at the point of need, or to ask any questions you have for our Knowledge Cast hosts! They may be answered in a future episode.---You can connect with Ashish on all things Knowledge Management, Learning, and AI strategy at ⁠https://in.linkedin.com/in/ashishkanal⁠⁠ To learn more about Enterprise Knowledge, visit us at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠enterprise-knowledge.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.EK's Knowledge Base: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact Us: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter/X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/ekconsulting⁠⁠⁠