Inside VOICE podcast

How IVR Design Can Help Us Improve VUI with Maria Spyropoulou, Speech Systems Analyst at Eckoh

15.5.2020
0:00
26:45
15 Sekunden vorwärts
15 Sekunden vorwärts

Maria Spyropoulou is a Speech Systems Analyst at Eckoh and has studied language and linguistics for a long time. She suggests that an IVR system is just like any other speech-enabled application and that they have a great advantage over Alexa Skills/ Google Actions. She shares with us the lessons she's learned the hard way from designing IVR systems and how it can help VUI.


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