How to Balance AI and Human Touch in Talent Acquisition

In this episode of the HR Leaders Podcast, we’re joined by Seán Delea, Senior Manager of Talent Acquisition at Greenhouse Software. Sean breaks down how Greenhouse is rethinking the recruiting experience with the help of AI, without losing the human touch. From AI-generated scorecards to candidate personalization via “My Greenhouse,” Sean explains how recruiters can manage a 121% spike in applications without being overwhelmed. He also shares his own journey from Cork to leading Greenhouse’s global recruiting, and what makes their ATS stand out in a crowded space.🎓 In this episode, Sean discusses:Why human oversight is still essential despite automationHow AI-generated scorecards and interview questions streamline hiringHow “My Greenhouse” personalizes the application journey for candidatesThe real impact of a 121% increase in applications and how AI helps manage itWhy Greenhouse’s ATS prioritizes candidate experience alongside recruiter efficiency🙏‍ Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we sit down with Jamie Durling, Vice President Human Resources, Americas & South Africa at DOLCE&GABBANA, to unpack how HR leaders can drive real business impact by aligning people strategy with profit strategy.Jamie walks us through his journey from retail to luxury fashion, the power of understanding productivity metrics, and how HR can step beyond the traditional people function to influence the P&L. This conversation is a must for HR professionals ready to collaborate with finance, lead through complexity, and make culture a measurable growth engine.🎓 In this episode, Jamie discusses:Building values-based cultures that scale with global growthWhy strong HR-finance relationships unlock better business decisionsLessons from leading through M&A, rapid expansion, and restructuringHow to connect workforce planning and productivity directly to revenueWhy HR must understand financial metrics like payroll percentage and profit margin🙏‍ Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Emily Chiverton, HR Director for the UK & Ireland at L'Oréal, about building purpose-led careers and nurturing future leaders through structured development. Emily shares her own journey through L’Oréal’s early careers program, the power of career mobility, and how initiatives like Brandstorm help young people discover their path. The conversation explores why HR’s biggest role isn’t managing talent, it’s helping people build meaningful, fulfilling careers from day one.🎓 In this episode, Emily discusses:How L’Oréal designs career paths with long-term development in mindWhy aligning personal passions with work leads to greater career fulfillmentWhy the ‘climbing frame’ beats the career ladder in today’s talent landscapeBrandstorm’s global reach and its power as a career exploration and recruitment toolThe structure and impact of L’Oréal’s management training and early careers programs🙏‍ Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Ryan Laverty, CEO of Arist, about how AI is completely transforming workplace learning. Ryan shares how his team delivers 95%+ engagement by pushing personalized, AI-powered learning through tools like SMS and Microsoft Teams. The conversation explores how AI is making learning faster, more scalable, and more accessible for every employee, not just the top performers.🎓 In this episode, Ryan discusses:How to train the "non-5%" who usually miss outWhy agility is the most important L&D capability todayWhat AI-powered workplace learning actually looks likeHow AI agents can build, assess, and deliver content end-to-endWhy SMS and Teams are outperforming traditional learning channels🙏‍ Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we sit down with Daniel Chait, CEO at Greenhouse Software, and Lewis Brown, Jr. - MA, VP of Talent Management at Comcast. Together, we explore how great recruiting transforms teams, empowers managers, and reshapes the future of work. From the rise of AI-driven job applications to the lessons talent leaders can learn from college sports, this conversation uncovers what it really takes to attract, retain, and grow high-performing talent in a rapidly changing world.🎓 In this episode, they discuss:Why great recruiting is the manager’s ultimate toolWhy confident hiring creates better feedback loopsThe NCAA transfer portal as a mirror for today’s labor marketHow to blend AI with personal connection in the hiring processHow AI is flooding the hiring market with noise, and how to cut through it🙏‍ Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Michael D'Ambrose, Board Director at SHRM and former EVP & CHRO at Boeing, about why traditional performance management is failing today’s workforce. Michael exposes the flaws of annual reviews, rigid rating systems, and outdated HR processes that demotivate employees and prevent real growth. He shares how empowering managers with real-time feedback, flexibility, and practical leadership can transform company culture, drive business results, and create workplaces where people truly thrive.🎓 In this episode, Michael discusses:Why annual performance reviews demotivate employeesHow real-time feedback drives better results and engagementWhy HR must simplify performance management to stay relevantHow empowering managers to make smart exceptions builds trustThe danger of rigid rating systems like 5-point scales and 9-box grids🙏‍ Thanks you to our series partner - Deel.Ready to streamline how you manage your global workforce? Book a demo today andsee how Deel can help improve your HR processes: https://www.deel.com/?utm_medium=podcast&utm_source=hrleaders&utm_campaign=emea-t1a-gb_aware_branding_hrleaders_podcast_hr-hrleaders-h125_all_all&utm_content=aware_all_podcast_hr-midroll-h125script_enSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Dina Yorke, VP Learning Excellence at Schneider Electric, about how AI is transforming workforce learning through personalization at scale. Dina shares how Schneider Electric is building a skills-based organization where employees drive their own development, supported by AI-powered learning pathways that adapt to individual needs. She explains how breaking down silos, enabling collaboration, and leveraging AI allows Schneider to upskill faster, keep content relevant, and prepare for future workforce challenges.🎓 In this episode, Dina discusses:Why skills-based learning beats rigid job titles in today’s marketBreaking silos to unlock organizational knowledge and expertiseHow AI helps keep learning content fresh, relevant, and adaptiveHow Schneider uses AI to personalize learning for every employeeHow calculated career risks unlock new personal and professional growth🙏‍ Thanks you to our series partner - Deel.Ready to streamline how you manage your global workforce? Book a demo today andsee how Deel can help improve your HR processes: https://www.deel.com/?utm_medium=podcast&utm_source=hrleaders&utm_campaign=emea-t1a-gb_aware_branding_hrleaders_podcast_hr-hrleaders-h125_all_all&utm_content=aware_all_podcast_hr-midroll-h125script_enSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Alexander Nicolaus, Chief People Officer at Paysend and author of Startup Culture, about how to intentionally design company culture as you scale. Alex shares how his global career shaped his approach to building high-performing teams, why behavior-based hiring beats resumes, and how Paysend is scaling to a billion-dollar business with a lean team. He unpacks how founders can embed values from day one, use clear behaviors to drive performance, and avoid retrofitting culture after growth creates dysfunction.🎓 In this episode, Alex discusses:Leadership habits that prevent burnout and sustain long-term resilienceWhy founders must build culture early rather than fixing dysfunction laterHow startups can intentionally architect culture using behavior-based principlesThe global people journey and lessons from leading teams across Europe and AsiaBuilding talent systems with bar-raiser hiring, performance management, and equity incentives🙏‍ Thanks you to our series partner - Deel.Ready to streamline how you manage your global workforce? Book a demo today andsee how Deel can help improve your HR processes: https://www.deel.com/?utm_medium=podcast&utm_source=hrleaders&utm_campaign=emea-t1a-gb_aware_branding_hrleaders_podcast_hr-hrleaders-h125_all_all&utm_content=aware_all_podcast_hr-midroll-h125script_enSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Jelena Djordjevic, Chief People Officer at Thumbtack, about building true business partnerships as a People leader in today’s unpredictable world.Jelena shares how HR leaders can balance empathy with business rigor, navigate rapid change, and create real accountability at the leadership table. She also reveals how Thumbtack is approaching AI adoption with both excitement and caution, building a culture that’s ready for the future.🎓 In this episode, Jelena discusses:Why hard conversations are the true job of HR leadersHow HR can build deep trust with CEOs and executivesBalancing empathy and business rigor in people strategyHow Thumbtack is approaching AI experimentation and adoptionThe importance of growth mindset and humility in adapting to rapid change🙏‍ Thanks you to our series partner - Deel.Ready to streamline how you manage your global workforce? Book a demo today andsee how Deel can help improve your HR processes: https://www.deel.com/?utm_medium=podcast&utm_source=hrleaders&utm_campaign=emea-t1a-gb_aware_branding_hrleaders_podcast_hr-hrleaders-h125_all_all&utm_content=aware_all_podcast_hr-midroll-h125script_enSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the HR Leaders Podcast, we speak with Brandon Roberts, Group VP, People Analytics and AI at ServiceNow, about how AI is transforming talent management as we know it.Brandon shares ServiceNow’s Four Point Plan for building AI-first organizations, highlighting how real-time skills data, agile workforce allocation, and reskilling are changing how companies attract, develop, and deploy talent. He explains how HR must build strong partnerships with IT, invest in AI fluency, and completely rethink talent management for the age of AI.🎓 In this episode, Brandon discusses:The future of talent managementTalent management in the age of AIWhy HR must reskill itself for the AI eraServiceNow’s Four Point Plan for becoming an AI-first organizationHow implementing AI requires the right mix of people and processes🙏‍ Thanks you to our series partner - Deel.Ready to streamline how you manage your global workforce? Book a demo today andsee how Deel can help improve your HR processes: https://www.deel.com/?utm_medium=podcast&utm_source=hrleaders&utm_campaign=emea-t1a-gb_aware_branding_hrleaders_podcast_hr-hrleaders-h125_all_all&utm_content=aware_all_podcast_hr-midroll-h125script_enSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.