Ep. #146, Help Desks for Modern Teams with Brian Levine of Yetto

In episode 10 of Generationship, Rachel Chalmers and Dr. Marie Oldfield explore ethical benchmarks in AI. This conversation sheds light on professional accreditation for AI practitioners and offers unique insights on mitigating societal risks while building better AI models. Additionally, Marie shares lessons learned from her expansive career journey across Government, Defense, Legal, and Tech.

In episode 146 of Jamstack Radio, Brian Douglas speaks with Brian Levine of Yetto about customer support. Together they explore the pain points that lead small companies to adopt help desks or support tech stacks, as well as solutions for bolstering customer success like tools and hiring practices.

In episode 41 of The Kubelist Podcast, Marc and Benjie speak with Lukas Gentele of Loft Labs about vCluster. Together they dive deep on how vCluster works and some of the new use cases that the project enables when running on larger, more mature enterprises. This technical discussion explores the problems Lucas and his team set out to solve when they created vCluster.

In episode 69 of o11ycast, Jess and Martin speak with Charles Herring of WitFoo. Together they dive deep into the world of cybercrime investigations. Discover the intricate processes of data collection and analysis in the realm of cybersecurity, all while balancing the imperative of cost-effectiveness and citizen privacy.

In episode 9 of Generationship, Rachel Chalmers speaks with technology expert Michelle Yi. This conversation examines how generative AI will change the future of work. Together they explore topics like the philosophy of work and productivity, the advent of multi-agent systems, and what to consider when investing in AI.

In episode 145 of Jamstack Radio, Brian speaks with Cara Marin of Stashpad about collaborative documents. Together they explore the shortcomings of popular collaborative tools on the market today and how they can be improved. Additionally, Cara unpacks local-first technology and how it enables elevated real-time collaboration experiences.

In episode 144 of Jamstack Radio, Brian speaks with Joran Dirk Greef of TigerBeetle. This conversation explores financial transaction databases and the importance of building trust at the intersection of open source and business. Joran shares the invaluable lessons he learned from his early days as a self-taught developer as well as his journey founding TigerBeetle.

In episode 8 of Generationship, Rachel Chalmers speaks with Josh Furstoss of Incued about the promise of generative AI. This talk explores the considerations founders must make before incorporating generative AI into their products, and the potential impact AI will have on financial decision-making in the future.

In episode 68 of o11ycast, Jess and Martin speak with Michele Mancioppi of Dash0. This talk examines what it takes to make observability more accessible to non-experts in the space. Additional topics explored include the differences between monitoring and observability and Michele's shift from staff engineering to product management.

In episode 143 of Jamstack Radio, Brian speaks with Mike Neumegen of CloudCannon. Together they discuss the evolution of the Jamstack and speculate on where it might be going in the future. Additionally, Mike shares his passion for static sites and unpacks how CloudCannon is bringing developers and content editors together.