Revenue Cycle Optimized: Reducing Cost to Collect The AI Wave and How to Multiply Its Impact

On this episode Carol Flagg recorded live at HIMSS 2026 in Las Vegas. Her guests are Amber Parmentier, HIMSS Enterprise Marketing Director and Shahid Shah, award-winning Government 2.0, Health IT, Medical Device Integration software expert. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S1E10: AI in Patient Communication and Experience, with Justin Schrager, MD, Co-founder and Chief Medical Officer of Vital On this episode, host Dr. Heather Bassett welcomes Dr. Justin Schrager, emergency medicine physician and co-founder of Vital, discussing the gap that inspired his company: patients navigating complex healthcare settings with little context, clarity, or communication. Justin explains how Vital evolved from operational AI in emergency departments to patient-facing technology that helps people understand wait times, procedures, and even their own radiology reports — in plain language. Justin and Heather explore how early adoption of generative AI enabled Vital to translate complex clinical data into information patients can actually use, backed by published research on safety and quality. Justin reveals why physician involvement in AI development is non-negotiable, how patients are already turning to tools like ChatGPT to interpret their care in real time, and what the AI Care Standard initiative aims to do about it. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Dr. Wendy Sue Swanson & the Story of Skinmetal Dr. Wendy Sue Swanson offers an inside look at her journey founding Skinmetal, why she believes that for-profit consumer product companies CAN be public health entities, and what has and hasn’t changed since her days as an early pioneer of social media in medicine.  All that, plus the Flava of the Week about the launch of Lilly Employer Connect. Is the platform a signal that the direct-to-employer space is heating up for preventive care, and will it ultimately give consumers better priced access to name-brand obesity treatments? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Reducing Cost to Collect The AI Wave and How to Multiply Its Impact Everyone is racing to reduce cost to collect by cutting the numerator, cost, through AI and automation. In this Office Hours session, Anthony Amaya, VP at Infinx, makes the case that a holistic approach, one that also drives the denominator up by increasing cash, delivers faster, measurable results and positions organizations for sustainable gains as automation continues to mature in healthcare. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Ericka Adler is joined by Roetzel shareholder Christina Kuta to discuss when and why physicians may need to terminate a patient from their practice. The conversation highlights common situations that can lead to patient termination, including abusive behavior toward staff, repeated cancellations or missed appointments, failure to follow medical advice, and unpaid bills. They also address the growing use of patient behavior agreements, which establish expectations for conduct in the practice and may address issues such as harassment and false statements on social media.

How To Revitalize Your Brand Brand is one of those words that can clear a room in a B2B company faster than almost anything else. The moment you say it, someone in the C-suite starts thinking about pipeline, not long-term equity. I know that instinct well. But on this episode, host Adam Turinas wants to make the case, through two genuinely sharp practitioners, that brand is not the soft stuff. It is what makes everything else in your marketing work harder, and how to make your brand an even stronger asset. He is joined by Arushi Awasthi, Director of Brand and Communications at Innovaccer, who lays the foundation for why B2B healthtech companies cannot afford to treat it as an afterthought. Then, Rebecca Whaley, Senior Vice President of Marketing at Nordic, shares how to actually revitalize and operationalize your brand inside a complex healthcare organization. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode Justin records live at ViVE 2026 in LA. Stay tuned for the next few weeks to hear all his guests. This week, Kamal Jethwani, MD, Nainesh Parikh, MD, MBA, and Rich Scarfo. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

From Analytics Bottlenecks to High-Velocity Intelligence: AI Advances Executive Decisions at HIMSS'26 At HIMSS’26, the conversation shifted from AI hypotheticals to proven, scalable results. In this episode of FINN Voices, host Beth Friedman, Senior Partner at FINN Partners, sits down with Andy Ottum, EVP at Certilytics, to explore how AI is fundamentally reshaping data analytics and business intelligence. As data analytics teams face mounting pressure to deliver faster insights across their burgeoning data stores, Ottum shares several real-world examples of executive business insights at unprecedented speeds. Today’s health leaders require more than just data; they need accelerated intelligence to drive strategic outcomes. Tune in to this forward-looking conversation to learn: • How agentic AI acts as a force multiplier for human expertise. • Strategies for converting massive data volumes into faster answers. • The evolution of the BI process from backlogged analytics to real-time strategic guidance. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S4E2: What's Trending NOW iis HIMSS26. On this episode host Shahid Shah recorded live in the HIMSS26 studio. Hear his conversations with Lauren Barca, MHA, RN, BSN, VP of Quality of 86Borders and Michael Meucci, CEO of Arcadia. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode host Tom Foley invites Justin Barnes, CEO of Growth Performance and host of This Just In Radio show to discuss AI in the delivery of care. Justin shares insights on AI's ability to enhance care quality, reduce costs, and improve patient outcomes through efficiencies in workflow and patient engagement. They explored the importance of trusted data, interoperability standards like FHIR, and public-private collaborations in advancing AI adoption. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen