IT Service Management Trends for 2021

Fares Asadi, Senior Manager - Solution Consulting, MEA, ServiceNow, says when embarking on any digital transformation endeavour within an organisation, the first step must involve people.

We spoke with Mohammed Abdulla al Hathboor, the Manager for Business Development at Al Hathboor Group LLC, and Alaa Bawab, the General Manager of Lenovo Infrastructure Solutions Group for MEA about the newly built sustainable data center at Sharjah Research Technology and Innovation Park.

In this episode, we will talk about HONOR's special offers for Ramadan. For the holy month of Ramadan HONOR has launched its “Memories Together” Ramadan Campaign. The campaign aims to foster a sense of togetherness and strengthens social ties, while also highlighting how HONOR products can help you capture Ramadan moments and memories together.

In this episode, we speak to Gergely Révay, the Security Researcher at FortiGuard Labs. He speaks about the evolving ransomware landscape in the region and what companies can do to protect themselves from the threat. We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/

In this episode, we are joined by Alain Penel, the Vice President for the Middle East and Turkey at Fortinet; and Aasef Iqbal, the Product Manager for OT Cybersecurity at Fortinet. We speak about the cybersecurity threat landscape in the OT arena, the opportunities present for all stakeholders and how such threats can be kept at bay. We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/

In this episode, we are joined by Shiraz Kapadia, CEO, and President at Invixium, who speaks about the company, the products and solutions it offers on the market, and its regional plans. We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/

In this episode, we are joined by Amanulla Khan, the Regional Managing Director for India, the Middle East, Turkey, and Africa at Linksys, who speaks about the opportunities in 2022, the key focus areas for his company, and regional expansion plans. We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/

In this episode, we are joined by Pavel Makarevich of Proven Reality. We speak about the application of AR and VR in various industries, and how these technologies can boost workforce efficiency and resilience. We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/

In this episode, we are joined by Kumaravel Ramakrishnan of ManageEngine. We will speak about the trends predicted for the ITSM industry in 2021, the impact of COVID-19 on the industry, automation in ITSM, challenges companies can face in the ITSM arena, and more. We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/

In this episode, we are joined by Luis Ortega, the Managing Director for Middle East, Africa, and Asia at Pagero. We speak about the growth of the company’s customer base, the new economic substance regulation in the UAE, ways to automate VAT compliance, the soon to be announced income tax law in Oman, and lots more.  We are also social: Youtube: https://youtube.com/arabianreseller Facebook: https://www.facebook.com/arabianreseller Twitter: https://twitter.com/ArabianReseller LinkedIn: https://www.linkedin.com/company/28160369/ Website: http://arabianreseller.com/