Building Workforce Engagement and High Reliability at Presbyterian Santa Fe Medical Center with Callie Miller

In this episode, Callie Miller, MHA, Hospital Chief Executive of Presbyterian Santa Fe Medical Center, discusses strengthening workforce engagement, developing frontline leaders, and leveraging AI to reduce administrative burden for clinicians. She also shares how the organization is building a strong culture while advancing quality initiatives and expanding services to better meet community needs.

In this episode, Jakob Emerson, Associate News Director at Becker’s Healthcare, breaks down surging employer healthcare costs and the competing strategies emerging from insurers and disruptors like Mark Cuban. He also explores new data on how AI driven hospital billing may be impacting costs, highlighting the growing tension between payers and providers.

In this episode, Munjal Shah, Co-founder and CEO of Hippocratic AI, shares his journey from Silicon Valley entrepreneur to healthcare innovator and explains why safety, voice technology, and an abundance mindset are redefining patient engagement. He discusses designing AI that operates within clinical guardrails, prioritizes patients first, and scales empathetic outreach without compromising trust. 

In this episode, AJ Rivosecchi, Product Director at Bluesight, explores how health systems are rethinking pharmacy procurement as a strategic function amid rising complexity, drug shortages, and 340B uncertainty. He shares how integrating data across supply chain, finance, and compliance can improve resilience, protect margins, and support better decision making.This episode is sponsored by Bluesight.

In this episode, Alan Condon, Editor-in-Chief at Becker’s Healthcare, discusses Sutter Health’s proposed multi-state merger with Allina Health and what it signals for non-contiguous health system growth. He also breaks down AdventHealth’s strong financial performance and the strategies driving its expansion in high-growth markets.

In this episode, Laura Dyrda, Vice President and Editor-in-Chief at Becker's Healthcare, breaks down the latest developments around hospital safety grades and the broader implications for health systems. She also shares insights on how organizations are moving beyond AI pilots to scale technology in meaningful, sustainable ways.

In this episode, Ramin Davidoff, MD, Co-Chief Executive Officer of the The Permanente Federation, reflects on leadership lessons from the pandemic, the power of courage and empathy in healthcare leadership, and why value based care must take center stage in the future of the industry. He also shares insights on workplace safety, technology, and the transition from clinical practice to executive leadership.

In this episode, Munjal Shah, Co-founder and CEO of Hippocratic AI, shares his journey from Silicon Valley entrepreneur to healthcare innovator and explains why safety, voice technology, and an abundance mindset are redefining patient engagement. He discusses designing AI that operates within clinical guardrails, prioritizes patients first, and scales empathetic outreach without compromising trust. This episode is sponsored by Hippocratic AI.

In this episode, Scott Becker highlights 10 key healthcare stories including Leapfrog Group’s survey ruling, Fitch Ratings downgrade concerns,rising cyberattack risks, and industry consolidation trends.

In this episode, Mark Whalen, Executive Vice President and Enterprise Chief Strategy and Transformation Officer at Thomas Jefferson University Health, discusses integrating Lehigh Valley Health Network and building a unified culture across a growing system. He also shares Jefferson’s dual transformation strategy focused on improving access, strengthening operations, and positioning the organization for long term growth.